Find hotels near Saiff Charters, Henderson Harbor from AED 661

"The place was okay for one nights stay."

"Staff outstanding "

"Place was clean but needs update!"

"Host very friendly, very nice cottage. "

"Staff very friendly "

"Staff was very polite, the room was beautiful and the pool was awesome!! "

"First off we were unaware that this location was used for DHS (homeless housing). We were in a bind and this was our only option for a place to stay that was pet friendly and could be booked day of. The rooms were freezing and not heating for over 12 hours. The fridge was not working, the coffee pot was moldy, half the outlets and lights did not work. The door had one lock that barely worked and a deadbolt that spun and didn’t lock at all. There were drugs being used/smoked in the rooms Nextdoor that was seeping into our room. There were holes in the walls, random spray paint on the walls, mold in the closet as well. The building itself was not locked and anyone could walk in, there were multiple rooms through the building with doors wide open, if anyone walked in they could stay for free it seemed. The environment felt very unsafe. The staff was rude when we decided to leave on day two rather than staying the full 8 days we previously booked, we weren’t asking for a refund, just documentation stating we were leaving before our reservation ended. The front desk refused to give us documentation stating we were leaving and they also refused to give us the managers contact information. Later on we received a call from the hotel and they gave us a partial refund which we appreciate, but I feel it is necessary to warn others before booking that this place is not a family safe environment. "

"Excellent communication and location. Well stock kitchen, plenty of "good" towels and sheets. Close to Watertown and Fort Drum. Definitely recommend this beautiful house, and will definitely come back."

"Location is as described on Lake Ontario, rural and very quiet. Listing has 3 bathrooms, however only 1 was operational and barely operational at that. This was communicated to the hosts and they sent someone out to check, the repairman informed us that the valves and tank would need to be replaced and that he couldn't do that, so our group of 12 was stuck with only one bathroom to use with barely any water pressure. Then on Thanksgiving night the living room entryway/ceiling began leaking profusely, there were high winds throughout out our stay, but not most precipitation so the leaking was just water from the lake being sprayed by the wind onto the roof. The host and vrbo were contacted about the leak, no one ever came to deal with it or communicated further about it. The lower level of the home has obvious water damage, the walls have the water line markings from flooding at some point, the closet moulding in the bunk room had visible mold, and pillows in the closet had visible mold. The home also had the tell tale smell of mold throughout that the cleaners had attempted to cover up with very strong fragrance and having left windows cracked open. Comforters on beds were dirty. There was also no broom or vacuum, we bought a broom and left it for future guests. The kitchen was well stocked with all necessary items for cooking, you must supply your own water for drinking and likely cooking in my opinion too due to the well not having filtration. "