"We recently stayed at Baymont by Wyndham Coeur D’Alene and unfortunately had a disappointing experience. The hotel did not feel clean overall. The floors and carpets were dirty, and the room did not appear to be properly maintained before our arrival. We also did not have enough toilet paper or towels in the room, which was inconvenient and frustrating.
In addition, the customer service was not very helpful or welcoming when we brought up concerns. We understand hotels can get busy, but basic cleanliness and guest support should still be a priority.
The location is convenient, but the condition of the hotel and the service did not meet our expectations. I hope management takes these issues seriously and improves the experience for future guests."
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