"The room itself was very nice. The bed was super comfortable, the space was large, and the views were great — honestly more room than I even needed. I enjoy trying different places when I travel, and overall I enjoyed my stay.
A few things could definitely be improved though. It would help to have a much bigger sign or clearer instructions for check-in. I drove around the block a few times trying to figure out where to go. It would be helpful if they explained ahead of time that you drive into the parking garage, check in there, and then you’re set. I basically had to guess how the process worked.
I was also disappointed there was no pool, and having to pay an extra $25 to use the hot tub felt unnecessary — it would be nicer if that was just included for guests.
The staff mentioned they would notify me when the room was ready, but I never received a message. I also never received my emailed receipt. Overall though, the room itself was clean, comfortable, and had beautiful views."
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