Find Resorts & Hotels with Spas in Saitama

"This hotel had everything. Eady check in, friendly staff, a selection of great restaurants, a couple of convenient stores, nearby access to underground tunnel all the way to the shinjuku station."

"We have stayed here several times and find the hotel to be quite a convenient location, very close to the train station, several shopping centers, the 7-11 and Lawson are right across the street and Family Mart is on the 2nd floor of the property, and lots of places to eat. Also allows you to control the temperature of the room with AC and heat. The hotel is nice, rooms are clean and staff is very helpful and pleasant. We enjoy the breakfast buffet which has a selection of Japanese, American or continental dishes. The Tokyo Skytree is a nice view in the evening and is a nice walk. "

"Best coffee in Tokyo in lobby Toilets amazing Tip , pull bed away from wall to stop climbing over wife in the middle of the night "

"Hotel and room very clean. Central location with train station close by, lots of shopping across from the hotel and surrounding areas, lots of restaurants. I will definitely stay here again if I come back to Japan. "

"We were traveling as a family. Our experience was not good. Hotel location is great, walking distance to Ginza, subway, restaurants etc. Stuff is good. However, hotel is older than it looks on the photos. There was a smell coming from toilet to our room heavily from the first moment we checked in. Room furniture and bathroom amenities were dusty. Hotel is crowded : breakfast with queue, poor wifi in the room. Also noisy during the night as you hear cars from the streets. Last day, There was a fire alarm early morning and the announcement was only Japanese, all the tourists went to corridor with panic to understand if it is real or not. Minutes later, guests called and walked downstairs to the reception,then they did an English announcement which was really frustrating and frightening experience especially waking up with an alarm. We wont stay there again unfortunately "

"Great location. Old building so dust accumulates quick. We had our room cleaned every 2-3 days (we stayed 9 nights) and there was a lot of dust accumulation. The wirings were also dusty. It’s also very hot. No AC just a fan and humidifier so we were sweating at night. I asked the front desk if we can open the windows but of course the answer is no. Staff is great and location is great. Just the building is old and outdated. "

"Excellent hotel! Great location! Amazing staff and service! "

"Excellent stay"

"Excellent choice of hotel. Clean room with a great view of Tokyo tower. Staff were very attentive and friendly. Great shopping area and restaurants."