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"I am writing to express my disappointment following a recent stay in a Luxury Suite at Fairmont Rabat. Despite the premium rate, the experience fell significantly short of the brand’s luxury standards. During lunch at the lounge, my order remained incomplete after 35 minutes, forcing me to leave for an event without finishing my meal. No apology was offered. Later that evening, I ordered room service with a quoted 45-minute wait; the food never arrived, and after waiting three hours without an update or call, I went to sleep hungry. Furthermore, the suite's heater was non-functional, and the shower water pressure was weak before failing entirely mid-use. While the front desk staff was polite during checkout, my concerns were met without urgency or any attempt at resolution or management involvement. I am sharing this feedback in the hope that you will address these service failures and lack of accountability to ensure future guests receive the experience expected of a Fairmont property."

"A beautiful place in a lovely area, conveniently located just a 2-minute walk from the tram stop and about a 10-minute walk to the train station. The neighborhood is quiet and feels very safe. The apartment manager, Youssra, was extremely helpful and provided clear instructions and assistance whenever needed. Thank you for everything."

"Friendly staff and basic breakfast. Great value for money. Slightly out of town as most Riad but great place to be. Thank you all"

"Was concerned when reading the reviews however this place exceeded my expectations. The staff are very attentive everything i asked for was done and even gone the extra mile. The place is a perfect spot in a lively part of town. You have a kitchen everything you need including washing machine, cooker, fride, freezer, toaster, kettle. You have nice terrace area if you want to smoke or just relax. The iptv smart tv is amazing has all the channels. Felt very comfortable here would highly recommend. "

"Friendly staff Great breakfast included "

"Great stay! The room was clean, comfortable, and in a convenient location. Host was nice and check-in was easy. Highly recommend!"

"A SPECIAL TREAT, WAS SEEING THE STADIUM ACROSS THE STREET, WOULD HAVE BEEN GREAT TO GET TICKETS FROM THE CONCIERGE OFFERED BEFORE "

"Very good "

"Great concierge!"