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"It was a nice quiet sleep"

"My mother and I were on a trip to provide assistance to my brother in an urgent medical situation concerning my brother. Helen and Victoria, the front staff, went above and beyond anything we had anticipated. We so appreciate the recommendation for the driver to the hospital to which we used each and every day that we were there. It was great to be able to trust someone and to pray, plan for Agent and every trip back-and-forth. On our last evening there, we were surprised with a gift from them in our room. They care and consideration that was shown was above and beyond. I would highly recommend the Radisson. My best to all! Thank you for being there for us in a time of need!!"

"Had a quick stay in SLC. The property was amazing. Staff was friendly. We enjoyed the small cafe for an early breakfast and met the manager, Brent. We loved everything about our stay at the Grand America. We will definitely be back!"

"Very enjoyable stay. The front desk staff were stellar. "

"When arriving I like to be greeted by the valet. This time, the valet was full at 3pm, as that is check in time and the only apparent working valet present was only able to tell me "you cant park there". Not "may I take your car and bags and help your wife." I ordered a "romance package" while my wife was out. I was told it would be between 20 and 25 minutes. After 35 minutes and my wife arriving I just had to cancel the order. Whatever your opinions on tipping are, the fact is that there is a note in your room to tip your housekeeping staff over QR code. When leaving, the exit gate wasn't taking my key so I couldn't leave. I called the front desk told them my key wasn't working and I just checked out. They had me verify my room number, after a pause they had me also verify my last name. I get it. You don't want people stealing parking. But being locked in and not trusted me when I was just a guest adds to the horrible taste already in my mouth. Having been to Little and Grand America hotel about a 10 or 12 times total, this will be the last. The hotel has changed, or just didn't seem to care like it had in the past. And my old fond memories of Little America and Grand America have been jaded by my experience this time around."

"The property is under a remodel which I was not told when I called ahead before I booked, I asked if they had a pool which they said yes and they do not. The air conditioner in the room made a horrible noise all night long. The breakfast was very thin. Overall will never stay here again."

"Breakfast was ok, but could be better."

"Easy to check in, clean place. Was nice and affordable compared to other hotels in the area."

"Friendly service, nice amenities and a large lobby to enjoy. Room was very spacious and clean. The only reason it wasn’t a 5 star, the bed was very soft and lumpy. But other than it was a great place to stay. There is $20 per day parking. You can park on the street, but it didn’t seem like a safer place to do so. "