Elegant and picturesque, this property offers a serene ocean setting with beautiful gardens and beaches. Enjoy cozy rooms with fireplaces, a fantastic spa, and warm, fresh-baked muffins delivered to your door each morning.
Check-in start time: 4 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 6 PM can receive check-in assistance by calling the guest service number posted on the office door.
Renovations and closures
The property is closed between November 1 and March 18.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Frequently asked questions
Is Hastings House Country House Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hastings House Country House Hotel?
Check-in start time: 4 PM; Check-in end time: 7:30 PM. Late check-in is available during limited hours.
What time is check-out at Hastings House Country House Hotel?
Check-out is at 11:00 AM.
Where is Hastings House Country House Hotel located?
Situated on the waterfront, this luxury hotel is within a 10-minute walk of Saltspring Marina and Salt Spring Island Visitor Centre. Salt Spring Saturday Market and Salt Spring Island Golf Club are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A beautiful, secluded place to stay and relax. Walking around the property is interesting, with a mix of forest, flowering trees and plants and vegetable gardens. Views of Ganges bay from the Manor House area are spectacular. Warm muffins are delivered to the room around 7:30 a.m. Then a wonderful made to order breakfast in the Manor House, overlooking the water. Dinner at the restaurant was outstanding. The staff were all pleasant and helpful. The only disappointment was that the hotel was aware that we were there to celebrate my wife's birthday and she never received any special recognition. Membership in Relais & Châteaux well deserved.
Hastings House is set in a beautiful location.
We stayed in the Farmhouse, which is right along the water. There are gorgeous gardens around the property as well. It's also an easy walk to the nearby town of Ganges. The hotel's decor is very rustic and charming. It's the type of place you go to get away for peace and quiet. Be prepared to consume a lot of calories. The staff deliver fresh muffins to your door every morning, and then a massive breakfast is also included with your stay. It's pretty expensive - I would've rather skipped the breakfast and muffins and paid about $100 less each day (which is what the bill said our daily breakfast cost). But that is my only critique. Overall, we enjoyed it. We had a relaxing time in a beautiful location with friendly staff, and we enjoyed getting to explore Salt Spring Island from our home base at Hastings House.
Hastings house is a beautiful property but feels a tiny bit dated. I would stay there again because it’s the nicest hotel on salt spring island but the rooms while comfortable could do with a refresh
Magical! Hastings House offers the most stunning setting for walks, drinks and dinner. The suites are unique and luxurious with beautiful views. Service was outstanding and what a treat to find warm, fresh-baked muffins at your door in the morning. Enjoyed fabulous massages at the spa. A quick and lovely walk to Ganges shops.
Quiteness was what we liked the most
One day the room was not cleaned until we asked for it at the end of the day.
Erol
Stayed 3 nights in Sep 2022
Verified
6/10 Okay
dianna
18 October 2022
Liked: Room comfort
Disliked: Property conditions & facilities
Beautiful property in need of TLC & staff training
We experienced a mix bag. The waitstaff was excellent, the food was very good. The condition of the building was rough in areas. The view out one window of our room was of the water--beautiful! Out another window was a roof repair that had been half-completed and all the construction debris left. The exterior of the building was needing TLC as were the gardens. The check in staff was lacking in training as was the spa staff.
Supper nice, friendly and polite staff, easy check-in, our suite was available and we had an early check-in, such beautiful suites with highest quality furniture overlooking the marina, a very nice garden, delicious breakfast, they also deliver warm fresh out of oven to your room before you wake up, ….
While the property is like a quaint country side with lots of flowers and meadows, the facilities themselves were like a step up from camping. We stayed in a suite with a nice peekaboo view however, the room was not cleaned even once in the 4 days we stayed. We asked numerous times to have it cleaned to come back to it in the same state. Our plumbing went at one point and they gave us another room (which was still dirty from the last guest) to use the washrooms. When we came back to our room, all of our soap was gone and toilet not fixed. There were large ants all over the room and the "warm muffins" they say they leave you in a basket were mini bite sized snacks left in a soggy paper bag that you got lunches in back in the 80's. It felt like a pity muffin. The "4-diamond" restaurant was more like a 1-pebble with an extremely overpriced menu for subpar service. Do not recommend.
Verified traveler
Stayed 4 nights in Jul 2021
Verified
10/10 Excellent
Verified traveler
28 June 2021
Liked: Cleanliness, staff & service
Hastings House is a beautiful property. The only hiccup was the TV in our room wasn’t working due to a faulty cable box. Unfortunately the cable box could not be switched out. The only available rooms had not been cleaned. We were told this right after we checked in, as we checked out the TV right away. Fortunately the Manager (Allan), made everything right and arranged for another room to be cleaned prepared for us. It was ready by the time we finished dinner. We were also upgraded to one of the newer air conditioned units; which was greatly appreciated as this was during a heatwave. The staff are all very efficient and helpful. A Fantastic place to stay!
Gorgeous property. We stayed at one of the Hillside suites and the setup and amenities are very nice. The real disappointment is the restaurant. The menu reads like it hasn’t been changed in decades (think escargot). In the right hands old fashioned can be amazing but unfortunately, there is no finesse to the food, which at the price point is really unforgivable. For example the scallops and prawns - served with a heaping pile of bland caesar salad and the kind of overly salted matchstick fries that were really trendy in the 90’s. Why? Other dishes though less mysterious in their design were also disappointing. It’s a shame because the grounds are serene and well kept.
This hotel is in a great location with a lovely garden. It is definitely not the standard of a Relais & Chateau however. The restaurant and food were deplorable. The menu seems not to have changed since the 1980s. Presentation wasn’t interesting. Lamb special was chewy with a salty sauce and overcooked broccoli. Salad had far too much oil and was served on a plate too tiny for the whole pieces of lettuce. Prawn avocado salad was served on a warm plate swimming with a sauce that was far too spicy. The value was not there considering the high prices. And that was just dinner in the fine dining room. Breakfast was not good either and service was sadly lacking. We understand these are challenging times but when you pay that much, you deserve better!
The room we had called Manor East is right over the kitchen and very noisy in the morning. Don’t book it unless you want to be woken at 6:30 a.m. The things we did like were lots of big fluffy towels and pillows. We enjoyed walking around the gardens and being close to Moby’s where the food is good for the price. We booked Hastings House thinking it would be like the manor houses we stayed at in the Cotswolds, UK and other Relais &Chateau hotels but it was nowhere close to them.
Overall it was disappointing, especially as it was to celebrate an important anniversary.
Cute country cottage styled suite built into the hillside. Minimal view of marina through trees from my lower suite which was beside the Moby pub and I like the Afternoon music from there. The grounds are nice And the restaurant breakfast was great. The gentleman server and younger lady servers very nice.
Overall pleasant stay but expensive for no amenities. Massage was decent but also very pricey for zero amenities.