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"In the service industry things can you wrong but it’s how you recover and make the customer 100% satisfied. The weather was very bad when we checked into Cielo. We were warmly greeted with hot coffee and tea before our room was ready. There were a couple of issues with our room as a result of the weather. Nobody’s fault. Hotel Cielo and management addressed the issue immediately and provided us options. The views from their loft are spectacular and I’m sure ona clear day, the views of the Andes are incredible. We would love to go back to Cielo on our next trip. Thank you Cielo team - your kindness was greatly appreciated "

"Excellent!! Beautiful property and area! All the staff was extremely helpful, polite and friendly! Marcela and the kitchen staff were very attentive, friendly and so caring! The food was great and the hotel is so peaceful and beautiful. Loved the nature all around and the views of The Andes! The area is walkable and has safe access for bikes which was great to visit bodegas a bit further. We absolutely loved the days we spent there… 3 nights were not enough! Will recommend and will be back! "

"Exceptionel view of the Andes mountains. Spacious, tastefully decorated and very well equipped suites. Very nice staff. "

"Great stay, thank you very much! Everything was as I expected. The location has fantastic views, and everyone was very helpful and kind. I look forward to returning!"

"Beautiful and peaceful. Private. Comfortable. Kind staff."