we chose this property because it had a pool, hot tub and work out room; however, the pool was dirty, then unavailable the next day because they cleaned it and put chemicals in it stating we should not go in, the hot tub never worked and the front desk acted like they had no idea (even though pool guy said the pump has been broke for a while now), work out room was inaccessible with key - along with the pool exterior door which meant we had to walk around the building to re-enter. There are no ice machines on each floor, instead you go to the front desk and they give you ice out of a store bought bag (not sure how sanitary that is). Elevator did not have a certificate stating it was safe - it did not sound safe. I never would have booked here if I knew this ahead of time. Staff was nice and friendly.