2/10 Terrible
Rohit
19 May, 2024
Disliked: Staff & service
When we checked in, there was no hot water, so we had to take cold showers. The jacuzzi was not working, the Wi-Fi was down, and the pool was under maintenance. I booked this for our honeymoon night, but it turned into a horrible experience with no proper communication from the hotel. I contacted Expedia, and a representative named Wuhan tried to reach the hotel but couldn't get in touch. He raised a service request and informed me that someone would contact me within 72 hours to process a refund. I paid $200 for my honeymoon, and I was unable to enjoy it.
Rohit
Stayed 1 night in May 2024