Skip to main content

Grupotel Orquidea

4.0 star property
Family-friendly hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Families find their ideal getaway at Grupotel Orquidea in Bahia Feliz, featuring four outdoor pools and a children's pool with waterslide. The spa offers sports massages and manicure/pedicure services. Guests can dine at three restaurants or visit the café for a coffee.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Pool
  • Housekeeping
  • Laundry
The current price is AED 500
AED 535 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

What's nearby

  • Bahía Feliz - 1 min walk - 0.0 km
  • Las Palmas Beaches - 7 min walk - 0.6 km
  • El Aguila Beach - 12 min walk - 1.0 km
  • San Agustin Beach - 6 min drive - 6.4 km
  • Sioux City Park - 7 min drive - 3.8 km

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • ‪Restaurante Chino Yaso - ‬3 min walk
  • ‪Balcon San Agustin - ‬6 min drive
  • ‪Terraza Chillout Gorbea - ‬7 min drive
  • ‪Bamira - ‬4 min drive
  • ‪San Agustin Beach Club Jaquzzi - ‬6 min drive

About this property

Grupotel Orquidea

Upscale family-friendly hotel near San Agustin Beach
Take advantage of a terrace, a coffee shop/cafe, and a garden at Grupotel Orquidea. With amenities like a beachfront location and beach volleyball, this hotel is the perfect place to soak up the sun. Treat yourself to a body wrap, aromatherapy, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
Additional perks include:
  • 4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • A 24-hour front desk, ATM/banking services, and massage treatment rooms
  • A billiards/pool table, 2 meeting rooms, and a banquet hall
  • Smoke-free premises, an elevator, and a front-desk safe
Room features
All 255 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Similar properties

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Grupotel Las Pitas
  • Pool
  • All inclusive
  • Kitchen
  • Free WiFi
8.4 out of 10, Very Good, 83 reviews
The price is AED 367
AED 393 total
includes taxes & fees
15 Dec - 16 Dec
Grupotel Las Pitas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

Does Grupotel Orquidea have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is Grupotel Orquidea pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Grupotel Orquidea?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grupotel Orquidea?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Orquidea?

Some rate plans available at this hotel are all-inclusive.

Where is Grupotel Orquidea located?

Nestled on the beach, this Bahia Feliz hotel is within a 15-minute walk of Bahía Feliz and Las Palmas Beaches. El Aguila Beach and Karting Club Gran Canaria are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grupotel Orquidea Reviews

8.6

Excellent

8.8

Cleanliness

9.6

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 84 out of 172 reviews
Rating 8 - Good. 66 out of 172 reviews
Rating 6 - Okay. 15 out of 172 reviews
Rating 4 - Poor. 3 out of 172 reviews
Rating 2 - Terrible. 4 out of 172 reviews

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff lovely helpful people. The only fault in my opinion was there was no room at all between sunbeds so you had to climb on from the end.
Stayed 7 nights in Nov 2025

8/10 Good

Peter

Liked: Amenities
The room could be much better; there were a few cockroaches in the bathroom, and the mattress had extra padding which slipped, meaning there was risk of falling out of bed if it had moved. The facilities were good but the staff, although pleasant could have been more helpful
Stayed 3 nights in Nov 2025

8/10 Good

Lena

Liked: Cleanliness, room comfort
The food was good.
Stayed 7 nights in May 2025

8/10 Good

Muzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Stayed 5 nights in Dec 2024

10/10 Excellent

laima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Everything was great.
Stayed 4 nights in Mar 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was spotless, the food was great and the staff were very helpful.
Stayed 5 nights in May 2019

10/10 Excellent

AnnaMaria

Liked: Cleanliness, staff & service, property conditions & facilities
❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Stayed 5 nights in Jan 2025

8/10 Good

Stanislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy hotel. More than we expected. The beach on the photos does not refer to the hotel as it’s public and nearby beach was rocky. The swimming pool was packed. The restaurant and food were beyond expectations. Brilliant choice and delicious food. Not sure if I’d stay for 1-2 weeks holiday in this property period, but 1 night stay over was fine. Thank you
Stayed 1 night in May 2025

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Stayed 1 night in Dec 2024

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Great for kids and parents. My 3 year old loved it. Room were spacious , the mattress weird. No conditionner just shampoo. They could have nespresso machine instead of instant coffee and their mini fridge is not cold if you plan on keeping milk for your toddler, had to use a cooler w ice. They got free apples at reception and there’s a grocery store 2 min walking distance.
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this hotel not very happy because we had to pay for my 2 kids which I was told where not in my reservation although when i did my booking I put my 2 kids and their age Expedia told me I didn’t put them. It’s wasn’t true but because I had no time to check for any other place I had to pay 490€ extra. So i went to this hotel not very happy, but for my greatest surprise we had a wonderful time in the hotel, everyone was so good in their mansion my kids enjoyed every day of their stay in this hotel. Thanks to everyone that made our stay a wow. Especially Marcus. You are a star
Stayed 7 nights in Jun 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family orientated. Entertainment was excellent. Room maintenance was very efficient when there was an issue. Negative aspect, dietary requirements of gluten and lactose intolerance, no choice cf fresh cakes or pastries available.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
Stayed 4 nights in Feb 2025

8/10 Good

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the swiming poll too crowd; too many thing s to eat, I would prefer less choice but better quality
Stayed 7 nights in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Mariell carmen

Liked: Property conditions & facilities

Family with kids 3 and 5 year

Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.
Stayed 7 nights in Oct 2024

10/10 Excellent

mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vue superbe, petit cadeau pour mon anniversaire, vraiment a refaire
Stayed 9 nights in Nov 2025

4/10 Poor

Henrik

Liked: Cleanliness
Leider ein riesiges, lautes Familienhotel, komplett auf den skandinavischen Markt ausgelegt. Sehr hellhörig. Nichts für Paare. Essen gut aber ein unglaublich grosses und lautes Restaurant für 3 Hotels.... Zimmer geräumig und sauber
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel.
Stayed 7 nights in Nov 2025

8/10 Good

Laure

Liked: Staff & service, amenities, property conditions & facilities
J'avais reservé une chambre vue mer. Nous avons eu une chambre au 1er etage avec vue sur les transats de la piscine, on devinait à peine la mer entre les palmiers et les infrastructures. Par contre, nos amis qui avaient réservé via Bo.k..g on été surclassés dans un appartement au 10eme etage avec grande terrasse et vue incroyable, pour le même prix. J'en ai deduit que lorsque l'on réserve avec Expedia on est sous classé ! Par contre la chambre était fonctionnelle, agréable et bien décorée.
Vue mer anecdotique
Stayed 7 nights in Nov 2025