See all properties

Kumara Serenoa by Lopesan Hotels

4.0 star property
Eco-certified hotel with 3 outdoor pools and free breakfast

Choose dates to view prices

Photo gallery for Kumara Serenoa by Lopesan Hotels

3 outdoor pools, pool umbrellas, sun loungers
Sundeck
Buffet
Sundeck
1 bedroom, minibar, in-room safe, desk

Popular amenities

  • Parking available
  • Housekeeping
  • All inclusive
  • Bar
  • Gym
The current price is AED 576
AED 616 total
includes taxes & fees
28 Aug - 29 Aug

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1
Check availability for tonight Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Suite, Terrace, Pool View

8.8 out of 10
Excellent
(18 reviews)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Renovated in 2020
Separate bedroom
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Suite, Terrace, Pool View

8.8 out of 10
Excellent
(16 reviews)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Renovated in 2020
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Terrace

1 bedroom, minibar, in-room safe, desk

Junior Suite, Terrace

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Renovated in 2020
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Suite, Terrace, Pool View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Renovated in 2020
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Double Room, Terrace, Pool View

Family Double Room, Terrace, Pool View | 1 bedroom, minibar, in-room safe, desk

Family Double Room, Terrace, Pool View

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
Renovated in 2020
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Terrace (Adults Only +18)

Junior Suite, Terrace (Adults Only +18) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, Terrace (Adults Only +18)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Deck/patio
Air conditioning
TV
Pillow menu
Renovated in 2020
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Golf view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Adults Only +18)

Suite, Terrace (Adults Only +18) | 1 bedroom, minibar, in-room safe, desk

Suite, Terrace (Adults Only +18)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Air conditioning
TV
Pillow menu
Renovated in 2020
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Map
Touroperador fritidsresor 4, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Golf Course - 13 min walk - 1.2 km
  • Maspalomas Dunes - 19 min walk - 1.6 km
  • Yumbo Shopping Center - 5 min drive - 0.8 km
  • English Beach - 7 min drive - 1.9 km
  • Maspalomas Lighthouse - 10 min drive - 3.4 km

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Ristorante Italiano al Circo - ‬2 min drive
  • ‪San Fermin - ‬1 min drive
  • ‪El Poncho - ‬1 min drive
  • ‪Sosialkontoret bar cafe - ‬2 min drive
  • ‪Aloha Hamburger Bar - ‬2 min drive

About this property

Kumara Serenoa by Lopesan Hotels

Upscale eco-certified hotel remodeled in 2020 and located near Maspalomas Dunes
Located close to Yumbo Shopping Center, Kumara Serenoa by Lopesan Hotels provides a free breakfast buffet, a poolside bar, and concerts and live shows. The on-site restaurant, Palmera Buffet, offers breakfast, lunch, and dinner. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Tour/ticket assistance, smoke-free premises, and a front-desk safe
  • Outdoor furniture, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms have comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 42-inch TVs with satellite channels
  • Decks/patios, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Gloria Palace San Agustin Thalasso & Hotel

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.4 out of 10, Very Good, 1,000 reviews
Gloria Palace San Agustin Thalasso & Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmera Buffet

Things to do

  • 3 outdoor pools
  • Children's pool
  • Concerts/live shows
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • Built in 1988
  • Lifeguards
  • Renovated entire property - June 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolomé de Tirajana
Kumara Serenoa by Lopesan Hotels Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Kumara Serenoa by Lopesan Hotels have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Kumara Serenoa by Lopesan Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kumara Serenoa by Lopesan Hotels?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Kumara Serenoa by Lopesan Hotels?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kumara Serenoa by Lopesan Hotels?

Check-out is at noon.

Are there all-inclusive benefits at Kumara Serenoa by Lopesan Hotels?

Some rate plans available at this property are all-inclusive.

Where is Kumara Serenoa by Lopesan Hotels located?

Located in Maspalomas, this eco-certified hotel is 0.7 mi (1.1 km) from Maspalomas Botanical Garden and within 3 mi (5 km) of Yumbo Shopping Center and Maspalomas Dunes. Maspalomas Golf Course and Holiday World Maspalomas are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Kumara Serenoa by Lopesan Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 165 out of 285 reviews
Rating 8 - Good. 90 out of 285 reviews
Rating 6 - Okay. 23 out of 285 reviews
Rating 4 - Poor. 5 out of 285 reviews
Rating 2 - Terrible. 2 out of 285 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rubishaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded and all nice staff, always accommodating and letting us know all the information required for our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 16 nights in Dec 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

I enjoyed my stay here, even though it was very short. Just to sleep before an early morning flight. I really appreciated how they assisted me in arranging a taxi to the airport the night before my flight. And, since I’d be missing the included breakfast, they packed me a bagged breakfast/lunch of donuts, a sandwich, an apple, and a bottle of water. Very kind of them and exceptional customer service. The room was also clean and comfortable. I’d stay there again and I definitely recommend it to other travelers. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Lovely and peaceful. Nice rooms around a large pool which was heated in the winter. Beds are comfortable and bathrooms are lovely. Breakfast was ok, plenty of choice but can be busy. All staff were friendly and the entertainment (activities during the day and poolside and evening entertainers) were great. The only downside is the location, it’s a long walk to anywhere else or a taxi and the footpaths locally are terrible.
Stayed 10 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here a few times, it’s great for a relaxing break with a nice pool
Stayed 5 nights in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
Stayed 3 nights in Jun 2023

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , location away from resort centres so need car or taxi , no amenities close by
Stayed 2 nights in Apr 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place outside noisy center!

Amazing place with amazing service!
Stayed 2 nights in May 2023

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Amazing pool and overall beautiful property.
Stayed 5 nights in Mar 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 1 night in May 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite resort we was 20 girls on a hen do! We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day! Great for family’s and older people. They should provide free water in the rooms. And coffe in room is only one per person per day.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dhruven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5
Stayed 5 nights in Jul 2022

8/10 Good

Adrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was lovely, breakfast was very good, staff was very friendly and kind. The lady from entertainment team was great with pilates and stretching classes. However, there were a lot of 'hidden' fees which I didn't like. You want to play ball pool - pay; want to use safety box in your room? pay. You need to iron your clothes? you need to pay for laundry service per each item you need to iron. Also, if you opt in for all inclusive a lot of drinks are not included in it. It didn't matter much for me as i'm not a drinker. Location wise - if we didn't have a car it would be tricky as the hotel is bit far from main centre.
Stayed 5 nights in Dec 2024

8/10 Good

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing
Stayed 2 nights in Feb 2023

10/10 Excellent

Stephen John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A

6/10 Okay

Milos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Far from everything

Hotel is really well maintained, looks completely new. Employees are nice and friendly… Pool is big and always enough sunbeds. But….. Its in middle of nowhere, nothing is nesr and impossible to ealk when it gets dark as barely have any street lights. Most guests are golfers and bikers… Bed is to short, never had a bed where my legs were hanging out, and i am regular hight…. And last the worst, every day we had a at least one cockroach… thats was really frustrating…. We wouldn’t come again or recommend!!
Stayed 7 nights in Feb 2023

6/10 Okay

Michael Joseph

Liked: Property conditions & facilities
Disliked: Cleanliness
Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range
Stayed 11 nights in Sep 2022

8/10 Good

JAY

Liked: Cleanliness, staff & service, property conditions & facilities

Decent place with nice pool area

The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time). There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool. Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature. Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself. Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels. Service was friendly enough and efficient. Parking is available outside.
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Broken A/C

Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend.
Stayed 4 nights in Jul 2022

10/10 Excellent

Cléo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour ! Avec une belle piscine et une belle chambre nous reviendrons avec grand plaisir !
Stayed 6 nights in Apr 2025

10/10 Excellent

Elisabeth Marthafina

Stayed 6 nights in Jun 2025

8/10 Good

Lorena

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren ca zum 4x im Hotel. Es ist eine wunderschöne Anlage, freundliches Personal und hat alles was es für einen gelungenen Aufenthalt benötigt. Vegetarische und vegane Gerichte können auf Wunsch aus der Karte ausgewählt werden müssen aber explizit erwähnt werden sonst ist das Buffet sehr fleisch bzw tierlastig. Aber alles schmeckt sehr gut und frisch.
Stayed 10 nights in May 2025

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024