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Hotel Real del Carmen

2.0 star property
Hotel with a 24-hour front desk, 7-minute walk to San Cristóbal de las Casas Cathedral

Choose dates to view prices

Hotel Real del Carmen occupies a prime location in the heart of De La Merced. The property provides free in-room WiFi for guests who need to stay connected. Travelers appreciate the convenient luggage storage, round-the-clock front desk, and the notably helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, desk, free WiFi, bed sheets

Family Triple Room

Highlights

Balcony
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 56 sq m
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Junior Room

1 bedroom, desk, free WiFi, bed sheets

Junior Room

Highlights

Balcony
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | 1 bedroom, desk, free WiFi, bed sheets

Grand Room

Highlights

Balcony
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 72 sq m
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | 1 bedroom, desk, free WiFi, bed sheets

Family Triple Room, Multiple Beds

Highlights

Balcony
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | 1 bedroom, desk, free WiFi, bed sheets

Economy Room, 2 Double Beds

Highlights

Balcony
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Double Bed

1 bedroom, desk, free WiFi, bed sheets

Basic Room, 1 Double Bed

Highlights

Balcony
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed | 1 bedroom, desk, free WiFi, bed sheets

Economy Room, 1 King Bed

Highlights

Balcony
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
C. Guadalupe Victoria 59, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • Mesoamerican Museum of Jade - 6 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • Foro Cultural Kinoki - 10 min walk - 0.9 km
  • Santo Domingo Handicraft Market - 11 min walk - 1.0 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 85 min drive

Restaurants

  • ‪Tamales Regionales - ‬4 min walk
  • ‪Toscano Café & Restaurante - ‬3 min walk
  • ‪Taqueria La Merced - ‬4 min walk
  • ‪Perla Negra - ‬4 min walk
  • ‪Habanero Terrazas - ‬5 min walk

About this property

Hotel Real del Carmen

Hotel near San Cristóbal de las Casas Cathedral
Hotel Real del Carmen provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • A 24-hour front desk, smoke-free premises, and luggage storage
Room features
All guestrooms at Hotel Real del Carmen have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Ceiling fan
  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Real del Carmen Hotel
Hotel Real del Carmen San Cristóbal de las Casas
Hotel Real del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Real del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Real del Carmen doesn't offer parking.

What time is check-in at Hotel Real del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Real del Carmen?

Check-out is at 11:30 AM.

Where is Hotel Real del Carmen located?

Located in Barrio de La Merced, this hotel is within a 10-minute walk of Regional Costume Museum and San Cristóbal de las Casas Cathedral. La Merced Church and Amber Museum of Chiapas are just steps away.

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Hotel Real del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente calidad precio...

100% Recomendable, habitación con camas muy comodas,en planta baja y cerca del centro, limpio y bonita decoración. Excelente el precio por la habitación con 3 camas.
Stayed 2 nights in May 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguro
Stayed 1 night in Oct 2024

6/10 Okay

Andrés Macario

Liked: Cleanliness, property conditions & facilities
No realizaron limpieza a recámara
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza, servicio y comodidad

Si buscas un hotel cercano a la plaza principal ,muy comunicado,donde te atiendan super bien no dudes en elegir estar en este hotel,atendido por personal muy atento a tus necesidades,limpio,acogedor y cercano a la parte del centro de la ciudad
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos Alfredo

Stayed 2 nights in Oct 2025

10/10 Excellent

Erandeni

Stayed 1 night in Sep 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

José Antonio

Stayed 3 nights in Mar 2025

8/10 Good

angel ivan

Stayed 1 night in Feb 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024