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Neighbourgood Sutter Mansion

5.0 star property
Luxury hotel in San Francisco with a 24-hour fitness center

Choose dates to view prices

The Mansion on Sutter, near Lombard Street and the Palace of Fine Arts, features a cozy lobby fireplace for guests to gather after exploring. A 24-hour gym suits any schedule, and the business center plus attentive concierge services ensure visitors make the most of their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Business services
The current price is AED 1,048
AED 1,221 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite with Spa Bath

Suite with Spa Bath | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite with Spa Bath

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with City View

Suite with City View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite with City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian linens
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior King Suite

Superior King Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior King Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian linens
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for King Suite

King Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

King Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Queen Room

Superior Queen Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Queen Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite Plus

King Suite Plus | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

King Suite Plus

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room 2

Deluxe King Room 2 | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe King Room 2

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Room

Premium King Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Royal Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 97 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
1409 Sutter St, San Francisco, CA, 94109

What's nearby

  • Lombard Street - 3 min drive - 1.8 km
  • Pier 39 - 5 min drive - 3.3 km
  • Oracle Park - 5 min drive - 3.6 km
  • Golden Gate Park - 7 min drive - 3.7 km
  • Alcatraz Island - 25 min drive - 5.7 km

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Haraz Coffee House - ‬2 min walk
  • ‪Taisho - ‬4 min walk
  • ‪Octavia - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Neighbourgood Sutter Mansion

Luxury hotel near Lombard Street
Located close to Palace of Fine Arts and Pier 39, Neighbourgood Sutter Mansion provides a terrace, a 24-hour gym, and a business center.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and a reception hall
  • Concierge services, a banquet hall, and an elevator
  • Outdoor furniture, coffee/tea in the lobby, and 3 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Designer toiletries and hair dryers
  • 47-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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  • Free WiFi
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9.0 out of 10, Wonderful, 1,403 reviews
The price is AED 843
AED 1,143 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Parking and transportation

  • Secured self parking on site (USD 65 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1881
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 85 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

Is Neighbourgood Sutter Mansion pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 85 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Neighbourgood Sutter Mansion?

As of 6 November 2025, prices found for a 1-night stay for 2 adults at Neighbourgood Sutter Mansion on 24 November 2025 start from $332.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neighbourgood Sutter Mansion?

Self parking is available for USD 65 per day. Limited spots are available.

What time is check-in at Neighbourgood Sutter Mansion?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Neighbourgood Sutter Mansion?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Neighbourgood Sutter Mansion located?

Located in Western Addition, this luxury hotel is within 3 mi (5 km) of Lombard Street, Oracle Park, and Pier 39. Palace of Fine Arts and Golden Gate Park are also within 3 mi (5 km). California St & Van Ness Ave Stop is 6 minutes by foot and California St & Polk St Stop is 8 minutes.

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Reviews

Neighbourgood Sutter Mansion Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 186 out of 224 reviews
Rating 8 - Good. 18 out of 224 reviews
Rating 6 - Okay. 11 out of 224 reviews
Rating 4 - Poor. 3 out of 224 reviews
Rating 2 - Terrible. 6 out of 224 reviews

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored property with very tasteful furnishings. Staff very helpful and polite. A real pleasure to stay in. Top quality stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Probably the nicest place I have stayed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, staff excellent, free breakfast great.. only complaint .. we were in suite 201… the only mirrors were in the bathroom.. my cousin was in suite 205… she had several mirrors in the suite and bathroom
Stayed 4 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Neighbourgood Sutter Mansion. The room was very comfortable, surprisingly quiet, the bed was was heavenly and the bathroom was ‘spa’ like. We did not have the breakfast but the staff offered us espresso drinks and pastries. The entire team was outstanding, very welcoming but not over bearing. If I have anything to wish for more is an elevator for transportation of luggage’s.
Stayed 3 nights in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The masion is beautiful. The staff is wonderful. Some maintenance on our room is needed. The towel hook on bathroom door is broken. Just little things but it would be nice to have a place to hang a towel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky but excellent

Surprisingly wonderful stay! Beautiful building, lovely quirky room, excellent service, in perfect location. So glad I went for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous stay at the Mansion. We felt comfortable and enjoyed the quiet and spacious rooms.
Stayed 1 night in Sep 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful old Victorian that has been updated and maintained lovingly. We thoroughly enjoyed our stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient for work.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the Mansion on Sutter. Amanda was wonderful and personable. We can't wait to come back.
Stayed 1 night in Mar 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building with spacious, clean and well appointed rooms. The staff was very friendly. They served a nice breakfast but the restaurant is otherwise closed.
Stayed 3 nights in Jun 2023

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good espresso coffee for breakfast but no hot food like scramble eggs or bacon, only cold bakery but at least there is a microwave.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mansion was amazing and specially thanks to Amanda who was so friendly, kind and helpful. She was a great host. A special thanks to her The suite was amazing. Classy, very well kept and so enjoyable. Highly recommended!
Stayed 2 nights in Jul 2024

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Classic 1904 beautiful property, restored to a modern, though age authentic San Francisco Mansion.
Stayed 1 night in Sep 2022

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful place with a very welcoming staff! Amanda, in particular, was really great. Loved the rooms. I stayed in 203 and 207. Great Italian market with sandwiches across the street. Highly recommend!!!
Stayed 1 night in Apr 2023

10/10 Excellent

Pooya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Beautiful art. Great location.

We stayed in this hotel for one night. This was our second time because we liked a lot our first stay. I would highlight 3 things about this hotel: 1) Friendly and helpful staff (Amanda and others). They went above and beyond to make us happy from making coffee, carrying luggages, opening parking doors, and most importantly having a pleasant conversation. 2) Beautiful art throughout the building. 3) Great location, walking distance to Japan Town and Fillmore shops and restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful property, well maintained, and the staff is perfect. We had an issue with the safe in the room (the only bump in an otherwise perfect stay) and the concierge was at the door almost before we hung up the phone. Also, I ordered roses for the room (my wife's birthday) and they were perfect. This is really a exceptional hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely mansion with beautiful art. Attentive staff. Easy parking. Comfy beds. Quiet. Room had separate tub/ shower and room was spacious. Would have preferred a separate sheet on the bed, but bedding was high quality.
Stayed 1 night in Oct 2022

6/10 Okay

C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Faded glamour

What was once a beautiful building now feels like a faded star. A sense of neglect lingers over the house. The rooms are clean and the bed comfortable but there is a lack of facilities which look like they used to be there but have been stripped out. Our room had a living room filled with seating and a sideboard with a tv point and a tv unit but no tv? No fridge in the room which is pretty essential when its mid summer in the city. No drinks facilities. There was an espresso machine on the ground floor but not self service and no sign of staff to operate it for you. Even at breakfast when the sad ghostly continental offer was laid out, we were left with an automatic coffee machine and the espresso sat unused. The bar held remnants of the past with half opened bottles of wine, old cans of beer and scattered glassware. When we asked for a glass of wine we were offered some of the opened bottle which was ancient and undrinkable. Asked for a beer instead but the fridge was broken... Why not clear it all away and make it clear the bar is closed, the next day the opened dusty bottle of wine was still sat there alongside several others... Overall it felt like the place was closed and we had snuck in, it was sad.
Stayed 2 nights in Jul 2024

2/10 Terrible

Gina

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived they asked for my credit card to hold against the room, which I the norm. I have traveled the world, I am from California and I have stayed at hundreds of hotels worldwide. When we checked out , I tidied up the room as I usually do, put used towels in a corner to be thoughtful of the maids job shut door checked out. I recieved a goodbye and off I went When I get home I see charges totaling 255.00 I filed a claim with bank and called hotel again. The manager spoke with me, told me I got the towels dirty scratched the table and got makeup on the floor. None of this is true. She told me she had photos. I told her well they aren’t my photos because I leave rooms nice and towels should be cleaned and bleached anyway after removal. I told her I would report her to the BBB , Travelocity and others for her dishonesty. Shame on her for trying to recoup the great deal I got on travelocity, by saying I damaged a room. I feel insulted and robed. So if you are going to stay here , you need to photograph the room or have a walk through, and wash your own towels before your leave, if you don’t want to go through all that , and you certainly shouldn’t have to, stay at a reptaubale well known hotel. Shame on mansion on Sutter, I expected more of you.
Stayed 3 nights in Feb 2019

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful common space and very friendly staff. Rooms have seen better days. Carpets and furniture are worn. Most furnishings are cheap; not inline with the overall "mansion" atmosphere. No hot water (staff checked and the same situation in other rooms when I was trying to take a bath/shower). The gym is not much of a gym.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff, old-fashioned building, spacious
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful property and staff. The room was beautiful and the staff was very accommodating. I can only say positive things about this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful! The service was impeccable in every way.
Stayed 3 nights in Jun 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and close to everything
Stayed 6 nights in Jun 2025