Pacific Heights Inn

2.0 star property
Experience San Francisco’s charm. Enjoy easy access to iconic attractions like Alcatraz Island while being supported by a 24-hour front desk.

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Pacific Heights Inn, close to Lombard Street and Ghirardelli Square, offers a warm welcome with in-room WiFi. Guests can unwind with free newspapers, store their luggage safely, and enjoy the helpful staff's attention - all just steps from Alcatraz Island.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Reviews

Pacific Heights Inn Reviews

7.8

Good

8.0

Cleanliness

8.4

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 217 out of 828 reviews
Rating 8 - Good. 350 out of 828 reviews
Rating 6 - Okay. 177 out of 828 reviews
Rating 4 - Poor. 57 out of 828 reviews
Rating 2 - Terrible. 27 out of 828 reviews

Reviews

8/10 Good

patrice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, big thick fluffy towels, very agreeable staff, adequate parking. Only negative was that the beds are kinda soft and I think the people upstairs were having a dance party. Great location, good price. I would stay there again.
Stayed 1 night in Jan 2026

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Great location, in a safe area… parking included!
Stayed 1 night in Dec 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had everything we needed and was in a great location. We needed a place to hang some clothes, but there was no closet in the room that we stayed so that was a little inconvenient. Other than that I was a great stay for the price. I would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel-Thank you Mike for all your help before and after our stay!! Clean room-soft bed-parking-
Stayed 1 night in Sep 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for our needs. Free Parking was a plus.

Our stay was comfortable, economical. The location was great. The small kitchenette was well equiped.
Stayed 4 nights in Jun 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to have all of the necessities, and it was clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with friendly staff and the parking lot is very convenient in SF.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, room comfort
A good hotel with a pleasant clerk. Clean and comfortable room.
Stayed 1 night in Jun 2025

8/10 Good

Martin

Liked: Cleanliness
Close proximity to dining places
Stayed 2 nights in Feb 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff members were polite and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location convenient for a lot of things in the city ,the hotel staff very nice .
Stayed 1 night in Jan 2024

6/10 Okay

Thelma

Liked: Cleanliness, staff & service
The staff at the reception could not have been nicer. Their customer service was excellent. Easy parking which is huge in San Francisco. The room was implacably clean. The property could use some TLC around the property. The one thing that made me cringe was there was a mouse in the room. I saw it and immediately called the reception. A very nice gentleman came and looked everywhere but we couldn’t find it. There were no mouse droppings anywhere in the room. He brought some sticky traps and set them around. I was afraid it would get in my suitcase or even on the bed. I not see it again, however, I could not relax knowing somehow it had access to my room.
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Junilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and clean rooms.

Good, clean and friendly service.
Stayed 1 night in Apr 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with safe parking. Staff was very pleasant.
Stayed 1 night in Dec 2023

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful
Stayed 1 night in Jul 2024

6/10 Okay

KEISUKE

Liked: Staff & service, property conditions & facilities
Location was great. Room I was expecting cleaner… but saw hair on the floor and met few roaches…
Stayed 3 nights in Dec 2024

10/10 Excellent

Janet

Liked: Amenities
Nice location, clean, friendly people. Will definitely return.
Stayed 3 nights in Apr 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for three nights with my two kids. Affordable, clean, free parking, and vintage charm. Rooms are maintained and ours had a fridge and microwave. Love the location, will stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Provided save close parking and was close to Union Street shops
Stayed 1 night in Aug 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms. We would not been able to navigate San Francisco without this great staff. They are so friendly, very knowledgeable of the city, dining bus lines and cable cars. I will stay here again. Thank you for all of your help.
Stayed 2 nights in Jul 2024

10/10 Excellent

Derek K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to Union Street shops and restaurants. The room was very clean. The bathroom was updated and pleasant
Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I found the Pacific height inn to be very nice. it is not the Ritz so if you want all the bells and whistles, go elsewhere, but I would definitely stay here again. The room was good size, bathroom very modern. In a fairly good neighborhood. Bus stops close to the Hotel. We took public buses all over San Francisco. parking was a little tight, but we were always able to park.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Clean, safe, good price.

For a Motor Inn/motel the Pacific Hts Motor Inn was comfortable, very nice updated room, really friendly and accommodating front desk folks, and Free parking! On both ends of my trip they let me park for a few hours before check in then after check out. Felt very safe, walked a lot from there including back from North Beach at night.
Stayed 1 night in Apr 2024

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service
Great location and included parking. About a 20 minute walk to Ghiradellli Square and the water. Close to Chestnu Street with amany restaurants. Only 1.6 miles from downtown. Not fancy, but clean and comfortable. Very ecoconomical for SF