The Metro Hotel

2.5 star property
Hotel with a 24-hour front desk, near Golden Gate Park

Choose dates to view prices

Photo gallery for The Metro Hotel

Garden
Standard Two Double | Free WiFi, bed sheets
Front of property
Lobby
Studio Queen | Free WiFi, bed sheets
The Metro Hotel, near the University of San Francisco, offers a quiet escape with a peaceful garden. Guests enjoy in-room WiFi and multilingual staff. Visitors consistently praise the helpful team and the hotel's strategic location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Queen

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Premium Two Queen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

Haight Ashbury Room

8.0 out of 10
Very good
(1 review)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Deluxe Two Queen

8.8 out of 10
Excellent
(3 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Standard Two Twin

8.6 out of 10
Excellent
(4 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

Standard Two Double

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
319 Divisadero St, San Francisco, CA, 94117

What's nearby

  • University of San Francisco - 14 min walk - 1.2 km
  • Kaiser Permanente Medical Center - 16 min walk - 1.4 km
  • Golden Gate Park - 20 min walk - 1.7 km
  • Bill Graham Civic Auditorium - 4 min drive - 2.2 km
  • Moscone Convention Center - 6 min drive - 6.1 km

Getting around

  • Duboce Avenue & Noe Street Station - 8 min walk
  • San Francisco Station - 14 min drive
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • ‪Madrone Art Bar - ‬2 min walk
  • ‪Sightglass Coffee - ‬1 min walk
  • ‪Nopa - ‬4 min walk
  • ‪The Page - ‬1 min walk
  • ‪Lucinda’s Deli - ‬5 min walk

About this property

The Metro Hotel

Hotel near University of San Francisco
The Metro Hotel provides a garden and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A 24-hour front desk, smoke-free premises, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at The Metro Hotel offer amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch Smart TVs with satellite channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

Frequently asked questions

Is The Metro Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Metro Hotel?

The Metro Hotel doesn't offer parking.

What time is check-in at The Metro Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Metro Hotel?

Check-out is at 11:00 AM.

Where is The Metro Hotel located?

Located in Haight-Ashbury, this hotel is within 1 mi (2 km) of Haight Street, Golden Gate Park, and University of San Francisco. Presidio of San Francisco and Moscone Convention Center are also within 3 mi (5 km). Duboce Avenue & Noe Street Station is 8 minutes by foot and Duboce Ave & Church St Stop is 12 minutes.

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Reviews

The Metro Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

7.8

Amenities

9.8

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 201 out of 274 reviews
Rating 8 - Good. 44 out of 274 reviews
Rating 6 - Okay. 22 out of 274 reviews
Rating 4 - Poor. 5 out of 274 reviews
Rating 2 - Terrible. 2 out of 274 reviews

Reviews

10/10 Excellent

Lauri

The staff is extremely friendly and accommodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Location is perfect, with easy walk through the broad spectrum of Divisadero cuisines and and access to Golden Gate Park.
Stayed 3 nights in Aug 2025

10/10 Excellent

Casi

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, excellent location, very helpful staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel in a nice area of SF. Very walkable. Our room was tiny (we knew that ahead of time), but had all the necessary amenities and was perfect for a short stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We enjoyed the hotel. Comfy, clean and a good location. We would recommend to friends and family
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Tiny rooms but didn’t mind that at all. The staff and the location was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Tommy welcomed us like we were friends. The location is amazing and the hotel rooms are super chic. It’s possible to walk to Golden Gate Park. The walk is 3 miles and through cool neighborhoods. I was happy I stayed here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved to stay at Metro hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel with friendly staff. The neighborhood is great for a relaxing stay with amazing bars and restaurants nearby.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service
Front desk staff were lovely!
Stayed 2 nights in Dec 2023

10/10 Excellent

Alden

Liked: Staff & service, property conditions & facilities
loved the intimacy of a small neighborhood hotel in the heart of a big city neighborhood.
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lewis and staff were very friendly and accommodating during our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for work or experience downtown SF

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, beautiful artwork and a very comfortable bed. Walkable to multiple restaurants and park. Central area of San Francisco. Will stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

LENAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always wonderful

We’re a band on tour and it’s the perfect place to stay when we play in town. We all can hang at end of night cuz there’s three beds and great location! Easy to walk to coffee and Painted Ladies
Stayed 2 nights in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
We wanted to try something different from the tourist and downtown area . Nice feel to the area will bars and restaurants close by. Old style hotel feel with clean modern room
Stayed 1 night in Oct 2023

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here. Rooms were nice and clean. Looks like it has been remodeled at some point in time. Beds were clean and comfy. I will come back and stay here if for any reason I go back to SF.
Stayed 2 nights in May 2023

6/10 Okay

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
I like the character of the Hotel and uniqueness, the area was nice as well, but my room was noisy at night
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little sf oasis

Phenomenal little hotel on a charming street in SF. Compact but comfortable with warm lighting, good water pressure, and a soft bed. A relief to be stationed outside of downtown. Only improvement would be if they could tuck a little Nespresso machine in the room, but luckily there's a top tier coffee shop next door. Found my new place to stay in the city!
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love The Metro Hotel! This was our second time staying. The hotel staff is always incredibly friendly and goes above and beyond to ensure a comfortable, great stay! The hotel is conveniently located near shops and restaurant, you can walk out the door and grab coffee in seconds! We stayed in a 2 queen room as a family of 4 with two kids and had more than enough space! Our kids asked if the next hotel could be like the Metro! We cannot wait for our next stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be back

Totally comfy hotel. Nice vibe. Great helpful staff. Proximity to restaurants. All good.
Stayed 2 nights in Sep 2023

6/10 Okay

mike

Liked: Cleanliness, staff & service
Very small room just enough for the bed! Typical in San Francisco but this one took the cake!
Stayed 1 night in Sep 2023

6/10 Okay

Becky

Liked: Cleanliness, staff & service
Derrick at the front desk was incredible! Very friendly, and gave great recommendation for breakfast. Was in room 115. Recommend moving the mirror over the “desk” area. Move the TV to wall at end of bed.
Stayed 2 nights in May 2024

6/10 Okay

mariana

Liked: Cleanliness
Disliked: Property conditions & facilities
Hallways in this hotel smelled like vaping smoke and weed! The front desk person greeting us, had just come back from a smoke break, and it made the entire lobby, hallway/steps smell like it. Or room was clean and opening the windows made it so much better.
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Liked: Amenities
The Metro is my go to whenever I need a hotel in San Francisco. Be stayed there so many times I lost count. Never a bad experience!
Stayed 2 nights in Oct 2025