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Hotel Santa Maria Inn

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in San Juan

Choose dates to view prices

Connected to a shopping center, Hotel Santa Maria Inn offers continental breakfast and a peaceful garden for unwinding. Travelers appreciate the free WiFi, multilingual staff, and dry cleaning services for a hassle-free stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking available
  • Room service
  • Air conditioning
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Family Room | Down comforters, pillowtop beds, individually furnished, blackout drapes

Family Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double or Twin Room

Down comforters, pillowtop beds, individually furnished, blackout drapes

Double or Twin Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Down comforters, pillowtop beds, individually furnished, blackout drapes

Quadruple Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Down comforters, pillowtop beds, individually furnished, blackout drapes

Triple Room

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Rio Segundo, 800m NE of Pacific Gas Stn, Five minutes from SJO Intl Airport, San Juan, Alajuela, 100-1039

What's nearby

  • Plaza Real Cariari - 4 min drive - 4.9 km
  • Casino Fiesta - 4 min drive - 3.6 km
  • Cariari Bowling Center - 5 min drive - 5.2 km
  • Costa Rica Convention Center - 5 min drive - 6.0 km
  • Ojo de Agua Spa Park - 6 min drive - 5.6 km

Getting around

  • San Antonio de Belen Station - 15 min drive
  • Juan Santamaria Intl. Airport (SJO) - 10 min drive

Restaurants

  • ‪Bar la Julieta - ‬15 min walk
  • ‪La Noventa - ‬17 min walk
  • ‪Chicharronera El Corralito - ‬19 min walk
  • ‪Subway Intel - CR 1 - ‬7 min drive
  • ‪Cheesus - ‬3 min drive

About this property

Hotel Santa Maria Inn

Hotel connected to a shopping center
Take advantage of free continental breakfast, free airport drop-off, and a terrace at Hotel Santa Maria Inn. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self parking, plus extended parking (surcharge)
  • A vending machine, multilingual staff, and tour/ticket assistance
  • Concierge services, free newspapers, and luggage storage
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers
  • 18-inch HDTVs with cable channels
  • Private yards, coffee/tea makers, and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 7:00 AM to noon at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (CRC 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 18-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CRC 10000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: CRC 10 per night
  • Pet fee: CRC 10000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Santa Maria Inn Alajuela
Santa Maria Alajuela
Hotel Santa Maria Inn Costa Rica/Alajuela
Hotel Santa Maria Inn Hotel
Hotel Santa Maria Inn San Juan
Hotel Santa Maria Inn Hotel San Juan

Frequently asked questions

Is Hotel Santa Maria Inn pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of CRC 10000 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santa Maria Inn?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Maria Inn?

Check-out is at noon.

Does Hotel Santa Maria Inn provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 7:00 AM–noon on request.

Where is Hotel Santa Maria Inn located?

Situated near the airport, this hotel is within 3 mi (5 km) of Casino Fiesta, Plaza Real Cariari, and Cafe Rosa Blanca Organic Coffee Farm. Cariari Bowling Center is 3.1 mi (5 km) away.

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Reviews

Hotel Santa Maria Inn Reviews

7.6

Good

8.2

Cleanliness

7.0

Location

8.2

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 34 out of 128 reviews
Rating 8 - Good. 54 out of 128 reviews
Rating 6 - Okay. 21 out of 128 reviews
Rating 4 - Poor. 9 out of 128 reviews
Rating 2 - Terrible. 10 out of 128 reviews

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service
Good value, staff was really friendly and nice, place was a little tired but suited our quick night
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Christina the manager, was very pleasant and helpful She made a nice breakfast for me and was a kind and gentle person
Stayed 2 nights in Jan 2025

2/10 Terrible

Makena

Period blood in my dirty bed upon arrival. Full of bugs. And straight up a weird place.
Stayed 1 night in May 2025

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God place to rest

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely little spot to recharge!

I only stayed here one night but it was a great experience. I had to check in very late due to my flight. The staff was very attentive to me and always kept in touch with me while I was in my way for my check in. It seems like a wonderful family business and I can tell they truly care about their hotel. I was so grateful for the beautiful view when I had breakfast. The breakfast was there waiting for me at the time I requested! They even reminded me. I could tell it was homemade authentic food. Thank you so much for making me feel right at home since this was my very first time coming to Costa Rica. I cannot wait to return!!
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a nice neighborhood in the foothills above the airport. Very tranquil setting with a garden and parking.very secure . The host makes sure your stay is comfortable.
Stayed 1 night in Mar 2023

6/10 Okay

Ravi

Disliked: Staff & service, property conditions & facilities
Felt like entering jail as seen from street, with high gated fence, electrified barbed wires, several video cameras. room was clean with many beds for all of us. Good for the price.
Stayed 1 night in Apr 2024

6/10 Okay

Lorna

Liked: Cleanliness, staff & service
No airport shuttle, air conditioner didn’t work, no hot water in sink in our first room. Stayed on our way through and again coming back home. Not safe area to walk to restaurants but was able to use Uber eats and Uber to the airport and bus station. Close to airport so that was good. Hotel owner was a great help and very friendly.
Stayed 1 night in Feb 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Pro: close to airport. Con: everything else. Also, place has bugs. Not sure what type but we all woke up with bug bites everywhere. Would not stay here again.
Stayed 1 night in Feb 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t recommend staying here

They don’t offer airport shuttle service, this needs to be removed from their page stating they do. This definitely is not the place to go if your looking for comfort. I woke up covered in bedbugs bites..I would not stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Lindsay, Camarillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, though we were there for a quick sleep before an early morning flight. Expedia dropped the ball for the third time in our Costa Rica experience and didn't actually book our reservation. Luckily the hotel let us in the closed gate and found a room for us. It is off the beaten path and we had a little bit of a struggle finding it. We found a tourist bus parked and asked for help; he escorted us. The staff was wonderful and helpful.
Stayed 1 night in Aug 2022

4/10 Poor

Raymond

Disliked: Staff & service, amenities
Arriving after midnight I made reservations after viewing one of the advantages was airport shuttle. They did NOT provide this service arrived in an Uber and call the telephone numbers on the front gate, bang on the door no response finally the Uber driver called and someone came and o oh en the door. Only to reply we have NO Iingormation from Expedia. Disappointed, reserved three days but left after just two NO refund. We lost an night but still paid for it. It was worth it as we left happier. Just two steps and that’s being generous
Stayed 3 nights in Mar 2025

8/10 Good

SHERRI

Liked: Staff & service, amenities, property conditions & facilities
This was a very basic Tico Inn. Our flight arrived late and after picking up our rental car we were less than two miles from Santa Maria. We had both emailed to prepare staff for late arrival and then called upon landing. We arrived and staff opened the gate within 5 minutes of ringing their bell. Staff was very friendly and helpful. Breakfast was good including fruit plate, eggs, sausage and toast served on an outdoor patio/garden with hummingbirds feeding on the pretty foliage. As I initially said, it is basic, but for the price, it was a safe convenient place to stay.
Stayed 1 night in Jan 2023

6/10 Okay

Patricia

Liked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Mar 2023

2/10 Terrible

Cecile

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower knobs were hard to turn. At least the water was hot. They advertise free cont. bfst but there was nothing not even any coffee made; I had to make my own coffee and this area was dirty. People had eaten pizza the night before and just left the empty box there. I had told the guy that checked me in the night before that I would need an airport shuttle which they advertise as free. He acted stunned like no one ever asks for it but he didn't say it could not be done. I was in the lobby at 9:30am and there was no one at the desk. Finally a woman wanders in that works there and I tell her I've booked the shuttle. She knew nothing about it. The guy didn't tell her. Thank goodness she was able to find someone who took me. The customer service here is horrible. The staff just doesn't care😟
Stayed 1 night in Oct 2022

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
No recomiendo
Stayed 4 nights in Jul 2025

10/10 Excellent

Indra Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quite place. Service was wonderful!
Stayed 4 nights in Jan 2025

6/10 Okay

Eivind

Disliked: Cleanliness, staff & service, room comfort

Hotel Santa Maria Inn trenger ny vaskehjelp

Hotellrommet var greit, men renholdet kunne vært en del bedre. Rommet var støvete og dusjmatten var helt forferdelig. Et felleskjøkken som var skikkelig udelikat, lenge siden det var blitt rengjort. Ble anbefalt å ta taxi ned til et stort butikksenter for å spise på kvelden, ikke en koselig restaurant litt nærmere der vi bodde. Ble lovet frokost med brød, skinke og ost men ble servert en liten tallerken med litt frukt…godt modne bananbiter, melon og mango. Vi klagde og fikk en halv brødskive med eggerøre og en pølsebit.
Stayed 1 night in Mar 2024

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención, regresaríamos con gusto!
Stayed 1 night in Jan 2024

8/10 Good

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esta bien.

Estuvimos unas pocas horas en realidad, es muy similar a estar en un airb&b (pero muchos lugares en Costa Rica son asi al parecer), la cocina y el refri son comunitarios pero tienes varias botellas para disponer de ellas.
Stayed 1 night in Mar 2023

2/10 Terrible

Selim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to wait nearly 10 minutes in the street to be let in, then was told that there was no shuttle to the airport and I would have to pay for a taxi, then I found a cockroach in the hallway, a variety of insects in the room, and to cap it all, a bed without pillows.
Stayed 1 night in Apr 2022

6/10 Okay

Rodrigo, Managua

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Al momento de hacer mi reservación, lo que buscaba era transporte incluído del hotel al aeropuerto. Según su página ofrecen ese servicio sin embargo no es así, tienes que tomar tu propio taxi, bus o Uber. El servicio de restaurante es nulo.
Stayed 1 night in Mar 2022

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
My room had a number of issues that were not individually horrible but they added up! The staff was extremely nice and seemed to care for my well being. That is always nice! Super close to the aiport and my room was economical.
Stayed 1 night in Jan 2022

4/10 Poor

Craig

Disliked: Cleanliness, amenities, property conditions & facilities
We waited 40 minutes for someone to let us in the gate. There were holes in the door, windows with no glass, toilet dirty. One good thing-- breakfast was good!
Stayed 1 night in Jan 2022

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, cozy and friendly!

Quiet and cozy hotel 5 min drive from the airport. Very friendly and helpful owner!
Stayed 1 night in Jan 2022