Find Family Hotels in San Juan

"Fantastic service "

"room was really spacious"

"It is walkable to public transportation. The neighborhood is busy. The staff is helpful "

"Very courteous staff and extremely friendly and accommodating. Clean and very nice propery. I would love to visit again and stay at the city garden grand hotel and I will be recommending this hotel to others. "

"Value for money & Friendly and helpful staff"

"Superb"

"Very nice hotel! We were a bit shocked once we walked into it! We arrived about an hour before check-in and were able to get our room which was nice. Room was a nice size. Bathroom was a little small but fine. Hotel location was great. Right near metro line and malls. Lots of restaurants around too. Nice and clean/safe area."

"The room was spacious but there was a n odor in the room like mositure"

"I had a pleasant stay at this hotel. It’s budget-friendly, the rooms are clean, cozy, and surprisingly decent for the price. It’s perfect for travelers looking for comfort without spending too much. Location is amazing. It’s a quick walk to MOA and some other malls, restaurants and coffee shops. What really stood out was the customer service, especially from Glenda at the front desk. She’s very friendly, approachable, and goes out of her way to assist guests, not every receptionist has that kind of warmth and professionalism. Most of the staff are also polite and helpful, which made my stay even better. I like how they put their hands on their chest when they greet the guests. The only thing I’d suggest is improving the smoking area. Adding a few benches and a small roof or cover would make it more comfortable, especially during rain or strong sun. Overall, great value for money and wonderful service. Would definitely stay again!"