Find all hotels by Independent in San Marco

"Location is amazing, in a quiet small square 50 metres from Grand Canal and 250 metres from Rialto Bridge. San Marco square is 10 minutes walk. Great rooftop bar. Staff are super attentive."

"Description states elevator, however if you’re staying on the 2nd floor & have a room 253 or above, you’re climbing another 1-1/2 flights of narrow winding stairs. And going to the 3rd floor and coming down does not work! The carpet is threadbare on the stairs. If you go to the breakfast after 9:15 the room is overly overly warm. This hotel should not be rated at 7. This is the smallest room I have ever seen and it slanted. "

"Location was beautiful, staff was nice and welcoming , got a free upgrade as well, back patio was delightful… can’t complain… great cost benefit"

"Great atmosphere! Location to local activities was very convenient. Entire staff was very cordial and helpful. Room was tidy and clean."

"My husband and I stayed here in early September 2025. The manager of this Hotel Ala in Venice offered us a free private excursion to Murano by boat, for their guests only he said. But I wanted to warn people in advance of this... The boat left right from the back door of our hotel. We loved this. After the tour and showing us the glass display shops on Murano, we did not buy anything. Because of this, on the boat back, they dropped us off right at the first stop in Venice (driver would not take us back to the hotel when asked) and we had to walk 35 minutes in 90 degree heat, just to get back to our hotel. Instead of bringing us back to where they picked us up from. We were not told this ahead of time. It was supposed to be a tour to/from the hotel. We complained after to front desk, but they did not care. So be forewarned about "free" Murano tours. They should not be in the business of deceiving their guests."

"It would have been nice to have lotion. Also complimentary bottle of water would have been nice on arrival"

"Great location and very friendly staff."

"Superb staff great breakfast comfy bed"

"The staff communicated effectively in English and were able to assist with basic questions, which made the stay easier overall. While we did not intend to spend much time in the room, the accommodations did not match the photos presented at the time of booking, which was disappointing. Access to our assigned “orange” room required climbing 62 steps, which may be a consideration for some guests. Additionally, air conditioning was not available due to local seasonal regulations, and the room became uncomfortable at times—particularly with mosquitoes present each evening. There were also no fans provided. The room itself was minimally equipped, with very limited luggage storage, no desk, and no microwave. Lastly, while the property does offer complimentary activities or options, these were not communicated unless specifically requested. Overall, while the staff was courteous, there are several areas where clearer communication and improved room conditions would significantly enhance the guest experience."