"Terrible hotel stay. I requested a non-smoking room, but it reeked of smoke. The ceiling was falling apart, there was mold, and the room was filthy. The towel was disgusting — I didn’t notice until the smell hit me, and when I fully opened it, it had horrible stains. Using it gave me a rash. The general manager hid and refused to speak with me. Completely unsafe, unhygienic, and unacceptable. I will never stay here again."

"Perfect stay in the WNY area!"

"The pool was unfortunately closed due to the water heater being broken so we were unable to enjoy it, however, I could see through the window that it was kept clean. We were able to get to Niagara Falls quickly."