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"Clean hotel and friendly staff. "

"We got the reserve upgrade and had our own concierge. They were extremely accommodating. My partner wanted watermelon margaritas, and they went out out of the way to make them for her. The reserve pool was nice and quiet, while the larger pool had a lot of activities and a swim up bar. Left the phones in the room and had a great time relaxing, and being present for each other."

"My daughter and I had so much fun on our two short days at this lovely, beachy, fun resort. The staff was friendly and helpful at every step of the way, the grounds were beautiful, the food was tasty and plentiful and the activities were really fun (or it was also lovely to sit back and do nothing). We will definitely be back!!"

"Incredibly kind staff, very clean, good food, very family friendly, and overall in a really great location. We left the resort a few times to test out some other local restaurants and they were delicious!! We’re already trying to decide when to return. "

"This is home away from home. The buffet is authentic and everything is homemade."

"Top of the line service and the hotel creates an experience for the travel the entire stay. Staff is very attentive and professionally trained for the most demanding guest. Child care services are top notch. Highly recommend you go and stay several extra days long than you want to. "

"We had an exceptional experience at the Viceroy Hotel while celebrating my fiancée’s birthday. The property itself is stunning with beautifully designed, modern, and effortlessly luxurious. We stayed in one of the penthouses. A special thank you to our host, Victoria, who truly made our stay unforgettable. She was attentive, responsive, and consistently went above and beyond to ensure every detail was perfect. She is definitely an asset to the resort. I’d recommend her if you’d like a host that takes pride and servicing her clients. Her level of care did not go unnoticed. I would also like to recognize “Hope” at the front desk for her professionalism and warm hospitality during check-in. She made the arrival experience seamless and welcoming. Overall, every staff member we encountered contributed to a high level of serve that exceeded expectations. We would absolutely return and highly recommend this resort to anyone seeking a refined and memorable stay."

"The hotel facilities and cleanliness are excellent. However, the service is lacking. Some of the managers are not very service-oriented and can be quite petty."

"Food overall was average Drinks we sweet and not very good !! Beer was great ! The grounds were beautiful the rooms were great bed was comfy! "