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"Staff was very helpful and attentive. "

"Food was not as bad as other reviews said"

"“Our stay at Paradisus Los Cabos was excellent from beginning to end. The room was beautiful and very clean, the staff was incredibly friendly and attentive, and the pools and property were amazing. Everything exceeded our expectations. The service made us feel truly pampered and relaxed. If you are visiting Los Cabos, you have to stay at Paradisus — highly recommended! We would definitely come back.”"

"Great stay, friendly staff."

"We had the most amazing stay at Hyatt Ziva Los Cabos with our 15-month-old—it truly exceeded all expectations for traveling with a toddler. The resort is incredibly family-friendly and made everything feel easy and relaxing. One of our favorite parts was the pool setup, especially the comfortable beds by the pool. Having a cozy place to relax while still being close to the water made such a difference with a little one. We could actually enjoy downtime while keeping an eye on our toddler. The kids activities were fantastic and thoughtfully planned, even for younger children. There was always something engaging going on, and the staff was so warm and attentive. What really stood out was the family time at the Kids Zone. It was such a special space where we could play together, let our toddler explore safely, and make memories as a family. It didn’t feel like just childcare—it felt like a place designed for connection. Overall, this resort is a dream for families with young kids. We felt taken care of, relaxed, and genuinely enjoyed every moment. We can’t wait to come back!"

"All the little touches make the One and Only a perfect 5 star, and provide value to a resort squarely in the luxury category in San Jose."

"Loved our stay! The property is so clean. Staff is friendly & welcoming. The price was excellent. The food at the buffets served daily was very good. Definitely a great place to stay. "

"Room was kept clean. Staff was accommodating for the most part. Food was not that good and lacked good options."

"We have stayed here many times. Service was great when we first stayed many years ago and then it declined, last year I debated whether to come back. This year I can say that the service was very much improved. They now have an 18% service charge added to all food and beverage orders and maybe that is part of how they have retained a better staff but in any event it was much improved over the past few years and I am OK with the built in service charge if that's what fixed it. The facility has always been great, glad the service is back on track."