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"BEWARE- this is a hard core time share sales property!"

"Everything superp"

"Cool pool area,a bit too noisy,loud music playing all day, shortage of beach towels and strechers daily "

"Second time at Secrets. Notable change from last time. The staff for the most part are very good, but, this time they tried to upsell everything…it started immediately after check in. The guy was aggressive and outright rude when I told him I wasn’t interested in his “deal”. After that it was upselling meals and extras. Don’t fall for it the all inclusive meals are good"

"This hotel was amazing. Staff all were very friendly and helpful. The hotel was very clean. They really do treat you like family always with a great attitude. Ismael at the restaurant Panchos was awesome we would always ask for him be the just made us feel comfortable. I do recommend this hotel."

"Only one restaurant, small beech area and it’s closed to public. "

"I hate to leave bad reviews but I’ve given the hotel multiple chances to make right. Our stay started our great but ended in a near death experience. Our tower caught fire and no alarms went off, thank god for my husbands quick thinking and calmness we evacuated after a super bad electrical fire.sadly the hotel had zero safety precautions in place and if it wasn’t for our own quick thinking we could have died. The hotel offered to comp a couple room charges and send us a couple free nights. Yet management Never followed through or replied to my emails. Never got a free nights or even contacted to see if we were ok afternoon the smoke inhalation.Over all a very scary disappointing experience from a higher end hotel. "

"The pool is old and needs to be upgraded. The pool furniture is old and needs to be repaired or replaced or something more modern."

"Amazing resort. Wonderful restaurants. Very friendly and attentive staff! Will return again!"