"Food was terrible, no variety either, we were hungry all week. Staff were friendly but not available like most all inclusive I’ve been to. Paid $600 for the room upgrade, waste of money. Room was never stocked on drinks. Our balcony was rusted & we had to constantly watch our 2 year old so she didn’t touch it! Toilet was broke & our sink drain wouldn’t drain properly. The Murphy bed was so dangerous, heavy with no lock we had to move the table in front of it. While it’s a kid friendly resort, we...

"This property has great potential! We did have a wonderful time as a family of four with two little ones. It was safe, clean and the food was good. Not to mention a beautiful place with a view of the beach and Sierra San Francisco mountains that are to die for. There were some standouts in the staff, JP in Guest Services, Cynthia the bartender, Santiago on the waitstaff and the whole entertainment staff were all wonderful. The staff as a whole was pleasant and their only shortfalls were in...

"Dirty, room terrible "