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The property was great except for an unexpected $15 parking charge

Extremely quiet and comfortable rooms. Located off fwy but couldn't hear any noise from inside the room. Very spacious and perfect for a grown family. The only thing that was needed was a real queen or king bed instead of full size beds. Rooms have ample room to accommodate those sizes.

We stayed at the Embassy Suites for a 49er weekend trip. We were a party of 4 and our room was great. 2 double beds and a pull out sofa in the living room. Our stay included breakfast which was delicious. The hotel is a couple of miles away from the stadium. We took a Lyft to the stadium and it was a quick drive. We will definitely stay here again.

Reception was really welcoming and very accommodating.

The staff, location, room amenities, lighting. . . Everything is perfect!!!! This is a delightful hotel run by the nicest and most competent staff. I would never stay anywhere else in Palo Alto by choice.

We had a great time. Fantastic pool for the kids. Excellent staff.

We stay here about 7 times a year. Staff is friendly and helpful. I stay nowhere else. Tried them all. Pricey but worth it.

I've stayed at Joie de Vivre hotels before with good results but this one is a step above any I've experienced. I haven't checked on when this gem was built but it is exceptionally clean. The grout in the shower looks like it's never seen soap before. It's located in the best possible spot in Palo Alto for walkable shops and restaurants, the staff is courteous and professional, the rooms are good sized and stylish... There isn't a bad thing I can say about this spot. We didn't get a chance to...

Our Parents surprised us with a Suite! We wanted to stay close to the Stanford Hospital (our baby girl was put on the heart transplant list) We were all so stressed about taking with the Doctors the next day. The Hotel Staff treated us like royalty! Our stay at the Hotel was so wonderful and special! We have to go every month to Stanford Hospital for checkups, the Staff will never know how much their service and papering meat to us at such a critically time in our life! It was so nice.

The room was very clean, and the bed was extremely comfortable. The pillows were great, too. I also liked the complimentary chocolate chip cookies. They were delicious. The location was great, too. Lots of great restaurants in the Pruneyard within walking distance. The only less than great part of my stay was the hotel breakfast. It was just okay for what was charged.

All of the staff was very welcoming and hospitable. The entire place was clean. The bed was a little too firm for me but good quality. There was hot breakfast offered which featured eggs, potatoes and a meat option each day. There was also continental style foods, waffle maker with special toppings, and hot oatmeal with special ingredients to mix in like fruit puree, nuts, coconut, and chocolate chips.

Rooms are small but clean and with lots of tech features, room facilities are new, bed is very comfortable. It could get noisy out in the corridor so don't forget the earplugs they provide. For the price it is an awesome hotel.

Everything was great. Breakfast was great. Clean environment.

Our star was good. The only problem we had was ants all over the table where we had bought some food from the store and ants in the bathroom as all over the coffee maker and counter