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INNSiDE by Meliá Tenerife Santa Cruz

4.0 star property
Hotel in Santa Cruz de Tenerife with bars and a 24-hour fitness center

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Photo gallery for INNSiDE by Meliá Tenerife Santa Cruz

Outdoor pool, pool umbrellas, sun loungers
Reception
Rooftop terrace
View from room
Innside, Room, Balcony | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Gym
The current price is AED 378
AED 404 total
includes taxes & fees
31 Aug - 1 Sep

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Innside, Room, Balcony

Innside, Room, Balcony | Balcony

Innside, Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (XL)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (XL)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Sofa bed - double
Hair dryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Innside, Room

1 bedroom, in-room safe, free WiFi, bed sheets

Innside, Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Loft

1 bedroom, in-room safe, free WiFi, bed sheets

The Loft

Highlights

Deck/patio
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio (2+1)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (2+1)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio (XL 2+2)

1 bedroom, in-room safe, free WiFi, bed sheets

Studio (XL 2+2)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Sofa bed - double
Hair dryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room (Innside, Connected with Studio)

1 bedroom, in-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed - single
Separate bedroom
Hair dryer
Bathrobes
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Studio

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Sofa bed - single
Hair dryer
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Innside, Connected with Studio 3+2)

1 bedroom, in-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio 3+2)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Separate bedroom
Sofa bed - single
Hair dryer
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002

What's nearby

  • Garcia Sanabria Park - 5 min walk - 0.5 km
  • Plaza de Espana - 5 min walk - 0.5 km
  • Rambla de Santa Cruz - 8 min walk - 0.8 km
  • Centro Comercial Meridiano - 17 min walk - 1.5 km
  • Tenerife Auditorium - 19 min walk - 1.6 km

Getting around

  • Chimisay - 21 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Palmelita - ‬3 min walk
  • ‪Rincon del pan - ‬2 min walk
  • ‪Mio Gelato - ‬1 min walk
  • ‪Pianeta Espresso - ‬1 min walk
  • ‪Montaditos & Company - ‬3 min walk

About this property

INNSiDE by Meliá Tenerife Santa Cruz

Upscale hotel in the city center
A poolside bar, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at INNSiDE by Meliá Tenerife Santa Cruz. The on-site Latin American cuisine restaurant, Despreciados, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • An elevator
Room features
All 83 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Spanish

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 305 reviews
The price is AED 380
AED 406 total
includes taxes & fees
Aug 22 - Aug 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • 13 Cielos
  • Despreciados

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

Frequently asked questions

Does INNSiDE by Meliá Tenerife Santa Cruz have a pool?

Yes, this property has an outdoor pool.

Is INNSiDE by Meliá Tenerife Santa Cruz pet-friendly?

Yes, INNSiDE by Meliá Tenerife Santa Cruz allows cats and dogs (limit 1 total). There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees.

What time is check-in at INNSiDE by Meliá Tenerife Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at INNSiDE by Meliá Tenerife Santa Cruz?

Check-out is at noon.

Where is INNSiDE by Meliá Tenerife Santa Cruz located?

Located in the heart of Santa Cruz de Tenerife, this hotel is steps from Museo de Belle Artes, Nuestra Senora del Pilar Parish, and Municipal Museum of Fine Arts. San Francisco de Asis Parish and La Recova Art Center are also within 5 minutes.

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INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 57 reviews
Rating 8 - Good. 14 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kennita

Nice staff and facilities and location.
Stayed 1 night in Mar 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here. Also, rooms are equipped with wireless charging stations for cell phones
Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Ralf

Mega Location.
Stayed 6 nights in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort

Great service and location

The hotel staff were excellent. They helped us with an early check in and checked in on our stay to ensure everything was okay. Loved the roof top terrace area with pool, great vibe for drinks. Wish it was open later. The location is very central with access to everything. Very comfortable hotel rooms and kettle provided (no milk so buy some) and water and soft drinks in the mini fridge. We had a balcony but it doesn’t have furniture, I would upgrade to the loft If budget allows it and you want to use the balcony .
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideal for the tech savvy traveller but not so good if you don't have a smart phone. Information can only be accessed by QR codes! The rooms were comfortable and well appointed, and the facilities are very good overall. This was our third hotel on our journey around the islands and compared with the other two hotels the staff was less friendly, they were very efficient, just rather business-like. The breakfast was also rather disappointing and not worth €15. Overall, a good place to stay, close to many restaurants and places to visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in for an overnight on a cycling tour and immediately decided on staying an extra day. The staff is AMAZING! Great service. The room is very comfortable. No extra charges for things like minibar items. Lots of great restaurants and shopping within easy walk. We will be back 😊
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and very clean. I would have liked some more comfortable seating by the rooftop pool
Stayed 4 nights in Oct 2024

8/10 Good

WAN J R LOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, central location and very good facilities

We enjoyed our stay very much. Room was spacious, clean and modern. It has usb chargers, chromecast and enough plug sockets. Rooftop bar and swimming pool was very convenient and can see views across Tenerife. Considering it was a very central location, noise was almost non existent, windows were clearly new and soundproofing installed very well. Showers were hot, quick and powerful. Shops, bars, transport links are on the door step with a nice park across the road. We paid for breakfast on our last day before our flight and it was plentiful, of good quality and standard. We really enjoyed our stay and will stay again if we ever revisit Tenerife.
Stayed 5 nights in Jan 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

8/10 Good

H

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms, ok service with weird hours

Great rooftop paddling (not swimming) pool. Small but well equipped gym. Strange room service hours (not 24 hr). Hard to find parking further up the street (not on-site) made worse by unfriendly reception staff. Roof access limited to certain hours. Quiet comfortable rooms with great showers and large beds.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the center of town close to park and waterfront as well as shopping district. Staff were excellent from front desk, rooms, dining area with wonderful breakfast daily. The dinner restaurant was also excellent and the staff superb. Our rooms, adjoining, were newly appointed and beautifully modern and quiet. The roof top pool, albeit small, is spectacular, hanging out over the city. Lovely roof top bar area is very pleasant as well. I was very happy with overall experience as I selected the hotel and recommended it to multiple members of my family traveling together. From what I know, everyone enjoyed the hotel/location experience. Would certainly stay again.
Stayed 7 nights in Nov 2024

4/10 Poor

Allan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was closed down after we booked so was the outside lounge
Stayed 3 nights in Jul 2024

10/10 Excellent

Neranza Stefanova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the city center of Santa Cruz.There are plenty of restaurants and shops around the corner. All of the hotel staff are very helpful and friendly. The room is big enough and really clean. The bed and the pillows were extreamly comfortable.The TV is very modern and it was really great, that i could watch some different channels, not only on spanish. I had a balcony, but unfortunately couldnt use it, because there was no furniture. It will be nice to have a little chair and a table there. Also it was very loud otside. The breakfast was amasing and there was everything that you need. The big orange mashine was lovely, there were also smoothies, different kinds of fruits, bread, cereals, everything very fresh and delicious. On the roof top there is a lovely bar, where you can have a drink with a view. A have to mention ,that the outdoor pool is not really a pool where you can swimm. It is just a little area full with water and a higlight there ,that brings a fancy atmosphere, but thats it. I dont think that someone will ever go there to swimm. So you have to know this, before you pick up your bathing suit. Otherwise i found the hotel really great and my stay was really pleasant. I recommend it definitely.
Stayed 8 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh clean thoughtfully-designed rooms with a great shower, PROPER bath towels, some free drinks, air conditioning, comfortable beds - the room was great. Rooftop bar and pool were also lovely.
Stayed 1 night in Jul 2025

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Zella

Stayed 4 nights in May 2025

10/10 Excellent

Eugénie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Mar 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima, personale gentile ed accogliente, stanza spaziosa, pulizia. Il parcheggio a pagamento è molto vicino
Stayed 4 nights in Apr 2025