Find all hotels by Ace Hotel in Santa Monica, CA

"Had a wonderful week stay. All the staff was very friendly and helpful and knowledgeable of the area. The location was central to a lot of the touristy stuff which for our trip was great and was a very short ride to Universal. I would 1000% stay here again without any hesitation. "

"The staff was very friendly and helpful. I felt that the property was secure. The rooms were clean - and I really appreciated their ‘green’ program, where you could request that towels / sheets not be changed daily. We didn’t have a car, but there appeared to be a nice parking area. It was close to fabulous restaurants, the promenade and the pier. I would definitely consider staying there again! "

"Excelente servicio y ubicación "

"Very nice hotel "

"Great location and well maintained clean guest rooms. "

"They are really unhelpful the staff. Esp Hera and Taz. They were extremely rude and unhelpful. I would not recommend staying here for £1. Please avoid and go somewhere else. The roads outside are totally filthy. The roads are exceptionally noisy i didnt sleep 1 minute. Pay more go somewhere else. A very unaccommadating to extra requests also"

"The inside of the rooms were very white, clean and esthetically pleasing. I'm not sure if I made a mistake and reserved a "handicap" room. The bathroom was large but had no countertop space so it was a little awkward using the built in drop down shower seat for our toiletries. The lobby is beautiful and looks old timey classic. The hallways/corridors could do with some updates (old dark carpeting) Check in was a breeze and the staff was very nice. The elevator was tiny and barely fit one person with the bell hop's luggage rack. We were coming in from Phoenix and were delayed by horrible traffic so we checked in quite late (10pm) and there was a woman passed out in the lobby chair by the only elevator. That was a little disconcerting. Parking fees were pretty steep. They only have valet and it was explained they have a private garage used for parking. It was mentioned in another review that you could look for a nearby garage that was cheaper but honestly I was so tired after driving that I didn't care to research. Come morning we realized this boutique hotel was situated on a beautiful corner within walking distance of the promenade full of shops. Lots of places to eat and drink. The evenings the shops came alive! I totally recommend and we will be back. Edit: it is not really walking distance close to the beach. We walked over a concrete bridge over the very busy highway. On the way back we rented bikes/scooters to help haul our beachware back to the hotel. "

"The pool area was a nice bonus, great set up for full day sun. Very clean with open seating found regularly throughout the day."

"I stayed in a low price four person room on the 10th floor. Overall, I think it was great for the price, so a good value. There is AC and a thermostat to control the temp, which helped a lot, even in Feb! I try to be very quiet when other people are sleeping so it was complicated to be on the top bunk. Any time I needed something from my suitcase I needed to unlock the locker, take the suitcase out, put the suitcase on the top bunk, and climb up to do anything. There wasn't enough floor space to put the suitcase on the floor, except maybe in the entry area. My one main complaint would be that the shower water never got hot and the water flow was pretty low."