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Hotel Universal

2.0 star property
Hotel with a coffee shop, 7-minute walk to Obradoiro Square

Choose dates to view prices

Hotel Universal sits in the heart of Santiago de Compostela City Centre, where guests connect to in-room WiFi and use express check-out services. The cathedral stands just a short distance away, and previous visitors consistently praise the staff for their attentive assistance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, 1 Twin Bed

Combined shower/tub, hair dryer, towels

Single Room, 1 Twin Bed

Highlights

Air conditioning
TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Premium bedding, desk, free WiFi, bed sheets

Double Room Single Use

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Premium bedding, desk, free WiFi, bed sheets

Double or Twin Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Premium bedding, desk, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, desk, free WiFi, bed sheets

Twin Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, desk, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
Plaza Galicia, 2, Santiago de Compostela, La Coruna, 15706

What's nearby

  • Galicia Plaza - 1 min walk - 0.0 km
  • Santiago de Compostela Cathedral - 5 min walk - 0.5 km
  • Obradoiro Square - 5 min walk - 0.5 km
  • Santiago de Compostela Cathedral Museum - 5 min walk - 0.5 km
  • San Martino Pinario Monastery - 7 min walk - 0.6 km

Getting around

  • Santiago de Compostela Station - 10 min walk
  • Santiago de Compostela (SCQ-Lavacolla) - 23 min drive

Restaurants

  • ‪Codex - ‬3 min walk
  • ‪cafe derby - ‬1 min walk
  • ‪El Estudio - ‬1 min walk
  • ‪Antollos pinchos e viños - ‬2 min walk
  • ‪Kentucky Fried Chicken - ‬2 min walk

About this property

Hotel Universal

Hotel near Santiago de Compostela Cathedral
Close to Obradoiro Square, Hotel Universal provides amenities like a coffee shop/cafe and car rentals on site. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and tour/ticket assistance
  • Smoke-free premises, free newspapers, and multilingual staff
  • A front-desk safe, luggage storage, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 54 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Daily housekeeping and desks

Similar properties

Front of property

Compostela Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 967 reviews
The price is AED 262
AED 307 total
includes taxes & fees
2 Dec - 3 Dec
Compostela Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 per person
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universal Santiago de Compostela
Universal Santiago de Compostela
Universal Santiago Compostela
Hotel Universal Hotel
Hotel Universal Santiago de Compostela
Hotel Universal Hotel Santiago de Compostela

Frequently asked questions

Is Hotel Universal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Universal?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Universal?

Check-out is at noon.

Where is Hotel Universal located?

Located in Santiago de Compostela City Centre, this hotel is within a 10-minute walk of Galicia Plaza, Obradoiro Square, and Santiago de Compostela Cathedral. Fundacion Eugenio Granell and Galería de Arte Contemporáneo José Lorenzo are just steps away. Santiago de Compostela Station is 10 minutes by foot.

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Reviews

Hotel Universal Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 255 out of 661 reviews
Rating 8 - Good. 267 out of 661 reviews
Rating 6 - Okay. 107 out of 661 reviews
Rating 4 - Poor. 22 out of 661 reviews
Rating 2 - Terrible. 10 out of 661 reviews

Reviews

8/10 Good

Jesenia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the location

Good value fir the location .
Stayed 2 nights in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very agreeable couple of days at this hotel. Fair value, well-located hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and very helpful. The hotel is clean, small but nice. The breakfast is also good. You have Zara and Massimo Dutti right next to the hotel which is a sin. From the airport you take the bus 6A and the bus stop is just at the entrance of the hotel. If I come again I will definitely stay at Hotel Universal.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived late due too delayed flight. Room was clean & comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Pilgrim Hotel

Second stay because the first was so good. Good value clean hotel with excellent service
Stayed 1 night in Oct 2022

4/10 Poor

Hilde

Liked: Staff & service
Disliked: Property conditions & facilities
Location
Stayed 1 night in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Everything you would expect from a decent 2* hotel. Excellent city centre location.
Stayed 1 night in Jul 2022

8/10 Good

Kieran

Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Jun 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Good location room quite small
Stayed 1 night in May 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access helpful staff
Stayed 1 night in Jul 2022

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, simple, clean room in the center of Santiago de Compostela. I arrived before check-in and left my luggage with the front desk staff while I went out. Then I got my key a little early once the room was ready. It was a good experience.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Santiago Hotel

Room had a very strong smell of paint or other chemical and furniture was covered of a fine dust (seems it was recently sanded and painted) but was not cleaned properly. Had to open the windows in the middle of the night to dissipate the strong odor. Additionally, the room was next to the dining room which was extremely noisy. Complained to reception personnel about the room odor and all they said was sorry. Not much of a solution. Very displeased with this hotel.
Stayed 1 night in May 2024

8/10 Good

CHIHARU

Liked: Cleanliness, amenities, property conditions & facilities
こじんまりしているが清潔で使いやすい。空港からのバスがホテルの前で止まるのでありがたい。鉄道駅と大聖堂との中間点くらいの位置で、好立地だと思う。
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan-Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un servicio perfecto

El personal es muy amable y profesional. El alojamiento, baños y desayunos fueron perfectos.
Stayed 2 nights in May 2025

6/10 Okay

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Small rooms just for spending the night. No shampoo or conditioner just a little botle of bath gel. Phone did not work
Stayed 1 night in May 2025

10/10 Excellent

John and Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location in Santiago, about 10 minutes from the Cathedral and near lots of retail and local shops and restaurants. Rooms were clean and bathrooms are modern. The receptionist helped us with transportation to the airport. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación. Unas instalaciones muy cómodas.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても便利

タイトなスケジュールでしたがとても助かりました ・フロントが24時間対応しているので、遅い時間でもチェックイン可能 ・空港へのバス停から近いなど移動に便利 ・フロントの方が親切
Stayed 2 nights in Oct 2024

4/10 Poor

Bea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible value for money

Absolutely shocking value for money - really annoying to be given the worst rooms when you're travelling on your own Cleanliness left a lot to be desired - the bathroom bin was full with the previois guest's rubbish and the hair dryer was dirty, broken (with ancient sticky hair around it) and certainly not in presentable condition for hotel guests. Mattress and pillow reaally dated and uncomfortable. I have stayed in this hotel a few times due to its excellent location, but never again!!
Stayed 1 night in Oct 2024

6/10 Okay

PEISHAN

Liked: Cleanliness, amenities
地點很好，離機場巴士和教堂都步行可達，乾淨衛生。 缺點是沒有洗衣房，對朝聖者來說有點不方便，但可寄放行李超過一天以上。 隔音超級差，我聽得到隔壁開水龍頭、用馬桶的聲音。
Stayed 1 night in Oct 2024

8/10 Good

Sascha

Liked: Cleanliness, staff & service
Wir wurden sehr freunflich begrüsst und der Check-In ging sehr schnell. Das Hotel ist in ein paar Gehminuten vom Bahnhof zu erreichen, es geht aber aufwärts. Die Lage ist gut, das Hotel auch ganz in Ordnung. Einzig störend fanden wir den etwas unangenehmen Geruch, der im Zimmer war, wir konnten ihn aber nicht wirklich zuordnen. Sonst für uns der perfekte Ort für eine Übernachtung vor dem Heimflug.
Stayed 1 night in Sep 2024

10/10 Excellent

claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.
Stayed 1 night in Sep 2024