Hotel Railef

Property class: 2.5

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Hotel Railef provides amenities like free continental breakfast and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Room service

Room options

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Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed

Room

Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

Twin Room, 2 Twin Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Room

Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Located in EstaciĆ³n Central, a neighborhood in Santiago, Hotel Railef is near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travelers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile. Visit our Santiago travel guide
Map
Avenida Bernardo O Higgins, 3493, Santiago, RegiĆ³n Metropolitana, 9160000

What's nearby

  • A subway station with a mural on the wall and a train passing by.
    University of Santiago-Chile
    1 min walk - 0.2 km
  • A large, classical building with columns and arched windows, surrounded by palm trees and a green fence.
    Parque Quinta Normal
    13 min walk - 1.1 km
  • A grand building with columns, palm trees, and a green fence.
    National Museum of Natural History
    19 min walk - 1.6 km
  • A modern building with a large reflective surface, a water feature in front, and banners on the left.
    Museum of Memory and Human Rights
    5 min drive - 2.6 km
  • Centro Cultural Matucana 100
    5 min drive - 2.6 km

Getting around

  • Santiago University Station
    4 min walk
  • Santiago Central Station
    6 min walk
  • Santiago Intl. Airport (SCL)
    19 min drive

Restaurants

  • Taco Bell
    4 min walk
  • Pio Pizza
    2 min walk
  • Burger King
    3 min walk
  • Wendy's
    3 min walk
  • Las Latas (Publiusach)
    4 min walk

About this property

Hotel Railef

  • Hotel near Plaza de Armas
  • Hotel Railef provides amenities like free continental breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Self parking (surcharge), luggage storage, and a 24-hour front desk
    • Tour/ticket assistance and a front-desk safe
  • Room features
  • All guestrooms at Hotel Railef boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers
    • 32-inch LCD TVs with cable channels

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AEDĀ 94 total
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Frequently asked questions

Is Hotel Railef pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 8.00 per night.

What time is check-in at Hotel Railef?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Railef?

Check-out is at 10:30 AM.

Where is Hotel Railef located?

Located in EstaciĆ³n Central, this hotel is within a 15-minute walk of University of Santiago-Chile and Parque Quinta Normal. National Museum of Natural History and Centro Cultural Matucana 100 are also within 1 mi (2 km). Santiago University Station is only a 4-minute walk and San Alberto Hurtado Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Railef Reviews

5.8

6.4

Cleanliness

5.2

Location

5.8

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 8 out of 36 reviews
Rating 4 - Poor. 7 out of 36 reviews
Rating 2 - Terrible. 9 out of 36 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, a pasos de estaciĆ³n central y del metro, acceso fĆ”cil. PresentaciĆ³n de la habitaciĆ³n en impecables condicionesā€¦muy recomendado.,,
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

PĆ©ssimo custo x benefĆ­cio

Quarto sem janelas. Portaria ficava fechada, tendo que esperar muitos minutos para abertura. CafĆ© da manhĆ£, sofrĆ­vel. Fique em outro na mesma regiĆ£o...
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

EstadĆ­a

El recepcionista no tuvo una muy buena amabilidad tuve que hacer transferencia ya que no tenĆ­an para pagar con tarjeta
Stayed 1 night in Jan 2022
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort

Terrible experiencia

Terrible experiencia, la encargada nos tuvo afuera del hotel, casi 20 minutos, en mitad de la noche, exponiĆ©ndose a cualquier penosa situaciĆ³n, se insistia tabto en timbre , como llamando, cuando al fin nos abren, la encargada responde prepotentemente, sabanas sucias, ducha tapada, impedimento para dormir, por molestos ruidos de noche, y para terminar hablando mal de nosotros, que nunca le faltamos el respeto.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Buena ubicaciĆ³n y muy buena voluntad del servicio.

Solo nos quedamos una noche en espera del vuelo siguiente. Lo elegimos por su cercanĆ­a al terminal de Tur Bus. Encontramos que la atenciĆ³n es muy bena y estan muy dispuestos a ayudarte a sentirte cĆ³modo, pero la infraestructura no es muy cĆ³moda. El colchĆ³n de la cama tenĆ­a algunos resortes sueltos y el cuarto carece de luz natural y le falta ventilaciĆ³n. Aparte de eso todo bien.
Stayed 1 night in Nov 2021
Verified review

4/10 Poor

Hotel has no or very bad WIFI internet. I stayed in the hotel 5 years before and I made the booking by retrieved old email. The internet is not as good as 5 years before. Towards the end, we had to use international data roaming for internet access. They charge 37000peso or 55us$ for two people.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness

Hotel para pernoite

Boa opĆ§Ć£o para quem quer ficar prĆ³ximo ao terminal de onibus e precisa de 1 pernoite. CafĆ© da manhĆ£ muito simples. FuncionĆ”rios atenciosos.
Stayed 1 night in Jun 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exoeriencia muy mala

Me fue muy mal , yo habƭa contratado un precio por la pagina ,al llegar alla ignoraban la pagina y me salio carisimo ,eran las tres de la,maƱana ya cansados del viaje y pagamos lo q nos dijeron, primera vez q me pasa y estoy acostumbrada a comprar paquete de viajes .Muchas gracias
Verified review

6/10 Okay

Liked: Cleanliness

NĆ£o vale o preƧo que foi pago.

NĆ£o chega a ser um hotel pĆ©ssimo, mas nĆ£o vale o preƧo que foi pago. As pessoas da recepĆ§Ć£o sĆ£o atenciosas, mas o hotel Ć© bem velho. O cafĆ© de manhĆ£ Ć© sĆ³ o cafĆ© e um pĆ£o tostado.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable en estacion central

Muy cĆ³modo, excelente servicio. Son habitaciones sencillas pero muy cĆ³modas y limpias; solo estuvimos una noche pero nos retiramos muy conformes.
Stayed 1 night in Feb 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No Window Cold Water in Ruhe schower . No Klima it was very dirty. I cant recomended
Stayed 1 night in Feb 2018
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Muy mala la atenciĆ³n. No recomendable

La atenciĆ³n del personal fue pĆ©sima. Mal humorada, de mal genio. AdemĆ”s, no encontraban la reserva y me obligaron a pagar en efectivo, siendo que en la pĆ”gina decĆ­a que recibĆ­an tarjeta y por eso lo elegimos al hotel. El desayuno paupĆ©rrimo. PĆ©sima atenciĆ³n. EducaciĆ³n y cordialidad deberĆ­an enseƱarles que es y cĆ³mo se aplican.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcion total

Mal piezas sin ventilacion sin ventanas
Stayed 2 nights in Feb 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao tive..chegamos no hotel maortos de cansaƧo pela viagem ..mesmo com o voucher na mao disseram q nao tinha nenhuma reserva..em nosso nome...nao quiseram nem saber ..nos ignoraram ..tivemos q sair a procura de um outro hotel
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente lo Ćŗnico el precio no era el mismo q estaba publicado
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AtenciĆ³n y acogida

Buena ubicaciĆ³n. AtenciĆ³n y acogida amable... Limpieza baƱos impecable... Agua caliente excelente...
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Hotel aceptable y personal deficiente.

Lo bueno del hotel: - cercania del centro, al lado del terminal alameda uno se va caminando al hotel y esta cerca de tiendas y metro. - Internet aceptable - TV cable aceptable Lo malo del hotel: - No respetan el precio puesto en expedia.es. Me dijeron que el precio era otro mas caro y obviamente como no conozco alla que mas voy a hacer. - Personal extranjero trabajando de mala gana, no es amable (no todo el personal) - Camas de mala calidad, se puede dormir pero un poco incomodo
Stayed 2 nights in Oct 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cobraron mĆ”s de lo que decĆ­a el cupĆ³n...No respetaron el importe a pagar en el Hotel!
Stayed 1 night in Oct 2017
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
El dƭa que lleguƩ me indicaron que no sabƭan que habƭa hecho reserva. Las piezas sin ventanas y mucho ruido de otros pasajeros y pasajeras. El desayuno servido en un segundo piso helado. El personal amable y solucionan lo que estƔ a su alcance.
Stayed 3 nights in Jul 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel moderado

No fue facil localizar el lugar ya que la gente no lo conocĆ­a. Zona un tanto peligrosa. Poco amables en la recepciĆ³n. HabitaciĆ³n limpia pero el baƱo oloroso y mal funcionamiento de la ducha. Por suerte solo fue una sla noche de estadĆ­a
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
ZweckmƤƟiges Hotel in BusterminaltnƤhe, vielleicht etwas veraltet aber sauber und gĆ¼nstig!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel????!!!!

Fiz reserva. Cheguei no local Ć s duas da manhĆ£ com minha esposa e a recepĆ§Ć£o disse que sĆ³ havia um quarto com cama de solteiro. Depois de tanta confusĆ£o, entramos no "muquifo" uma tragĆ©dia! Madrugada, o quarto fedia Ć  esgoto! NĆ£o se enganem com as fotos do site. NĆ£o correspondem.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Preparar al personal para una mejor atenciĆ³n.

La atenciĆ³n del personal fue muy mala, habĆ­a una funcionaria colombiana que reclamaba por todo y de muy mal carĆ”cter al final cuando cometĆ­a errores decĆ­a. -es que yo pensĆ©- parece que no tenĆ­a que pensar y hacer sus funciones con mejor disposiciĆ³n. Bueno que la persona (dueƱa) no era tan diferente. me toco observa que discutĆ­a por $ 5000 con por una pasajera que habĆ­a entrado a la habitaciĆ³n y despuĆ©s no le gusto y se quiso ir, lo que pude escuchar de parte del pasajero, llevaba una hora y no le daba soluciĆ³n, eso habla del tipo de persona que atiende ese local.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PĆ©simo lugar, no recomendable por nada del mundo

Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Stayed 2 nights in Sep 2022