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Mercure Santiago Centro

3.5 star property
Hotel with a seasonal outdoor pool, steps from National Archive

Choose dates to view prices

Photo gallery for Mercure Santiago Centro

Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas
Junior Suite, 1 Queen Bed | Down comforters, Tempur-Pedic beds, minibar, in-room safe
Reception
Classic Room, 2 Twin Beds | Down comforters, Tempur-Pedic beds, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Mercure Santiago Centro, near San Francisco Church and National Archive, offers Amaranto restaurant, a poolside bar, garden, free in-room WiFi, and dry cleaning. Attentive staff ensure a comfortable stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pool
  • Room service
  • Breakfast available
The current price is AED 226
AED 226 total
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Free extra futon mattress
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 2 Twin Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Free extra futon mattress
Blackout drapes/curtains
Tempur-Pedic bed
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 2 Double Beds

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Free extra futon mattress
Blackout drapes/curtains
Tempur-Pedic bed
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Free extra futon mattress
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Free extra futon mattress
Tempur-Pedic bed
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.2 km
  • Barrio París-Londres - 5 min walk - 0.4 km
  • Lastarria District - 8 min walk - 0.7 km
  • Plaza de Armas - 8 min walk - 0.7 km
  • Palacio de la Moneda - 11 min walk - 0.9 km

Getting around

  • Santa Lucia Station - 3 min walk
  • Parque Almagro Station - 18 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Dominó Santa Rosa - ‬1 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Café San Isidro - ‬3 min walk
  • ‪Las Tinajas de Villa Alegre - ‬2 min walk

About this property

Mercure Santiago Centro

Hotel near Pontifical Catholic University of Chile
Located close to National Archive and San Francisco Church, Mercure Santiago Centro provides a poolside bar, a terrace, and a garden. The on-site international cuisine restaurant, Amaranto, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with free cabanas
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, meeting rooms, and tour/ticket assistance
  • A vegetable garden, a computer station, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 142 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (CLP 7,360 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CLP 12,376 for adults and CLP 12,376 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Cobre
  • Nimbus

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8,019 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free extra futon
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CLP 49000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 45000 per pet, per day, plus a deposit of CLP 45000 per day
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 12376 for adults and CLP 12376 for children
  • Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 7360.00 per day
  • Pet deposit: CLP 45000 per day
  • Pet fee: CLP 45000 per pet, per day
  • Late check-out fee: CLP 49000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Mercure Santiago Centro?

As of 2 November 2025, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on 23 November 2025 start from $61.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Santiago Centro pet-friendly?

Yes, Mercure Santiago Centro allows pets with a maximum weight of up to 22 lbs per pet. There's a deposit of CLP 45000 per day and a fee of CLP 45000 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at Mercure Santiago Centro?

Self parking is available for CLP 7360.00 per day.

What time is check-in at Mercure Santiago Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Santiago Centro?

Check-out is at noon. Late check-out is available for CLP 49000 (subject to availability).

Does Mercure Santiago Centro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 25000 per vehicle applies.

Where is Mercure Santiago Centro located?

Located in Downtown Santiago, this hotel is within a 5-minute walk of San Francisco Church, National Archive, and Pontifical Catholic University of Chile. Barrio París-Londres and Santa Lucia Hill are also within 5 minutes. Santa Lucia Station is only a 3-minute walk and University of Chile Station is 7 minutes.

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Reviews

Mercure Santiago Centro Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 435 out of 1001 reviews
Rating 8 - Good. 380 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

Reviews

8/10 Good

Gyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Most city landmarks at walking distance. Friendly staff.
Stayed 2 nights in Oct 2025

8/10 Good

Wai Moon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location and beautiful hotel
Stayed 3 nights in Feb 2023

10/10 Excellent

Svilen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but they bolt the front door after sunset
Stayed 2 nights in Dec 2024

10/10 Excellent

NORMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk personnel.

10/10 Excellent

Marie-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, safe

The hotel is modern with friendly, english speaking staff at reception. Nice breakfast buffet. Pool and bar on the 5th floor terrace. Well siruated to explore on foot. You can coordinate an airport transfer for 29 000.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect for exploring the city by public transportation and on foot as it is next to a metro station & many bus lines. Lots of restaurants close by and walking distance to the cathedral & parks.
Stayed 2 nights in Nov 2023

8/10 Good

Oyaima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Great Staff & Amenities

Hotel is a little older so it shows but do not let that fool you. The hotel provided great service from checking in, breakfast food, amenities and employee's friendliness. Plus, the location of this hotel is perfect! So many things to do, great food and local shopping. We enjoyed our stay and would return.
Stayed 5 nights in Nov 2022

4/10 Poor

Vikas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping was pathetic
Stayed 3 nights in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value in Santiago. The hotel is in a very convenient location literally across the street from Santa Lucía Hill. Staff is great. Amazing water pressure in the shower.
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and flexible. Air conditioning worked well. The bed was firm. Good value for the money.
Stayed 3 nights in Feb 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right in the heart of Santiago. It was convenient to many points of interest. There was security at the front door at all times. It felt very safe.
Stayed 1 night in Feb 2024

8/10 Good

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is of a good value but the sidewalk area around the hotel and surrounding area is a bit bleak, not the hotel's fault by any means. The staff was very nice and professional.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Overall ok stay

Central location but bit dodgy outside. Nice shower but had mould on ceiling. The pool was nice to chill by. It gets sun from around 11am until 4pm for sunbathing. They have a bar there as well which does food. The cleaning of the rooms is really bad. Big sized room
Stayed 4 nights in Nov 2024

8/10 Good

CHUNG-YUEN JOHNNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jan 2023

4/10 Poor

Edward

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the rooms were very nice. only two elevators and only one worked when i arrived. I was promised an early checkin but when I arrived at 9am to early checkin I was told they were overbooked and couldn't accommodate me. i was exhausted from an overnight flight and wanted to rest. this was not how i wanted to start my few days off
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange ( or lack of) coffee for the kettle in our room. An improvement would be to add a couple of pouches of coffee every day to our kettle area… I was very impressed by the free coffee provided at the reception area very early in the morning for people leaving early or on early guided tours! Good reception staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

Boa
Stayed 9 nights in Sep 2024

6/10 Okay

Marla

Liked: Staff & service

Need up-grades.

Sheets too small for bed. Rooms need some fixing up. Staff friendly & helpful.
Stayed 3 nights in Dec 2023

8/10 Good

Dylan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was dirty
Stayed 2 nights in Mar 2024

8/10 Good

Hui Kan

Liked: Cleanliness, staff & service, property conditions & facilities
Stay for 2 nights, only provide 2 nestle coffee pods. When asking extra, they said there are only 2 free for the 1st day and we have to purchase coffee at their restaurant. We travel around and this is the first time stay in a hotel without in room coffee. Request toilet paper but received bath towel instead.😅 But very good front desk and security guard👍
Stayed 2 nights in Apr 2024

4/10 Poor

Jo

Disliked: Staff & service
Not the best start to my stay - despite informing the hotel that my arrival would be from about 2pm, when I arrived at 2.15pm I was told that my room wouldn’t be available until exactly 3pm but this would give me time to buy lunch. Definitely not what I needed after almost 24 hours of travelling from the U.K. when all you want is a shower and a change of clothes. Just felt like I was being stalled so I’d buy lunch in the hotel whilst I waited. Whilst I was eventually able to get into my room just after 2.30pm it wasn’t the best start to my stay. Otherwise hotel is ok and right by a metro station. Though a walking tour guide said the area wasn’t that safe for tourists so wasn’t a relaxing stay.
Stayed 2 nights in Oct 2024

8/10 Good

Dr. Christian

Liked: Staff & service
Liebe Menschen😊
Stayed 19 nights in Sep 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bonito, sin embargo la zona por la noche bastante peligrosa. Tiene una parada de metro junto al hotel
Stayed 5 nights in Oct 2025