"Portofino is a beautiful, quaint little resort. We have stayed in their small cabanas a number of times. They are rustic and simple. The resort grounds include a lovely salt water pool, a dock, a small reception area, a small outdoor bar with a beautiful patio under large sea grape trees as well as a restaurant above the reception area that overlooks the gorgeous sea and barrier reef. Overall, it is simply beautiful and relaxing. The frontline staff are phenomenal, truly great and caring human beings. They really make the stay very special.
This July 2026 stay, however, we experienced a few disappointments in comparison to past stays. The restaurant food was not as good overall as we have experienced in the past. Most disappointing in respect to the amenities was the removal of the water taxi as an option for going into San Pedro or to other resorts. We were truly saddened not to have that available given how far Portofino is from the city. The biggest challenge, though, was the lack of available beach front and ocean water. While not a reflection on the resort itself, the large amount of seagassum was disgusting and the smell sickening. Sadly, it extended out past the end of the dock."