"Really nice hotel was a pleasure to stay and my children both loved it. Walking into the amazing Christmas decorations which were stunning, a warm welcome by the front desk staff and a large size family room. We added Breakfast on at check in which again was nice. The only down side to our stay was our toilet seat was broken in our bathroom, which lead to my 7year old falling off the toilet when she used it in the middle of the night, some bathroom floor tiles were cracked and to me felt sharp and when we came down for breakfast there wasn't really staff around in the restaurant so our plates/table wasn't cleared (I ended up doing this, hard to break a habit being a hotel manager myself) and because it was quiet things wasn't replenish such as the bread for toast and Nutella spread for the kids.
All in all my children enjoyed it and they can't wait to return."