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"The hotel itself is beautiful. On the first floor, where everything is, it has been renovated and completely gorgeous. The rooms are not updated. It smells like mildew when you walk in the hallways. The rooms are old. It takes forever to get hot water. In our bathroom particular, we had to run the hot water in the shower and let that get hot before you could have hot water in the sink. I had to wait about 10 minutes for hot water just so I could wash my face. Looking at the hotel and all the...

"Awesome property. We enjoyed using the sauna, cold plunge and hammock that were nestled in the woods. So quiet and peaceful. Also close to downtown Eureka Springs. Great accommodating staff. Loved and highly recommended!"

"This was a nice place for my husband and I. The location was great and the view was beautiful. The room was roomy and met our needs. I did not care for the towels, they were thin and small; could not get completely dry using them. We also ran out of toilet paper the morning we were leaving. So, I would suggest newer/better towels and extra toilet paper. I would definitely stay here again when we are in the area."

"Location was good .The beds were comfortable. The down fall was after we checked in we had a issue with the toilet make a noise every 4 minutes went to front desk and told them the lady wrote it down on paper and said she wasn't sure if maintenance guy had left for the day (Sunday ) the day we checked in if he had left it would be Monday before they could look at it ..so Monday he fixed it from making the noise but then we had water in the bathroom floor he came back worked on it again Tuesday...

"Location was excellent"

"Breakfast was the same every single day, the wifi went out every day, the power went out 2 days, several outlets didn't work, one elevator was broke during our stay."

"It was clean and staff was nice!"

"Location and design utility give it a "feel" of a place with a rich history that spans the life of most baby boomers."

"The check in was super easy and the room was well stocked and clean!"

"Very clean and breakfast was good. Will stay again."

"This was top tier for the price. A beautiful and clean property with amazing breakfast! The staff were all so friendly and professional. We will definitely be back when in the area!"

"Friendly staff made the stay very enjoyable"

"My wife and I rented a castle for our 20th anniversary. We got the anniversary package and vow renewal package. When we arrived there was cake, champagne, and two engraved champagne glasses for us. The vow renewal the following day was very nice, they have a little chappel on the property with a waterfall for pictures. We left for dinner and when we returned there were tealight candles all areound the room and a rose as well as a copy of our vows on the bed plus more champagne and two more...

"The Hotel, our room and the pool were very nice. The Grill/Bar had the best hamburger we have had in a long time."

"What an awesome experience. They even upgraded our room for free"