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"Older hotel, but well located and easy access to Hot Springs shopping, museums, hikes, restaurants, etc... By being an older hotel, there were things that couldn't be helped regarding appearance, but the staff was superb which made the experience and stay an excellent one!!"

"It was the best!!"

"We like the location, and it was easy to get to. Staff was helpful, and accommodating. Room could use a little freshening up but still was a nice room minus the yapping dog that was next door. Great view of downtown, West and Hot Springs Mountain. Don't know anything about the restaurant or the breakfast buffet. But the bar wasn't bad. We would stay again."

"The staff was extremely helpful and accommodating to our requests."

"Great location. Very clean hotel and free parking."

"The rooms were very clean ans fresh. The beds were comfortable. All of the staff was helpful."

"Great spot will be back"

"Great"

"The hotel was great, the issue we had was the lack of info we received when booking through Expedia - just know the hotel does not have elevators (so if they have conventions etc going on & you find yourself on the 2nd floor requiring stairs - you won’t be able to find a ground floor room to switch to). We had my 87 yr old mom with us and stair wind her. Toilet in our room was low also with no hand rail - so be sure to ask for a room with everything you need ahead of time. The hotel...

"Very clean hotel! Seemed to be new! The front desk personnel were kind, helpful with our bags and ideas of places to eat! The breakfast was usual but we knew that and mostly want coffee and just a small bite. The location is about 8 mins from the main drag but on same road. We would stay again!"

"My wife and I rented a castle for our 20th anniversary. We got the anniversary package and vow renewal package. When we arrived there was cake, champagne, and two engraved champagne glasses for us. The vow renewal the following day was very nice, they have a little chappel on the property with a waterfall for pictures. We left for dinner and when we returned there were tealight candles all areound the room and a rose as well as a copy of our vows on the bed plus more champagne and two more...