"Here’s how you can put that together: First, the hotel has no Wi-Fi, which prevents me from using my laptop to handle tomorrow’s work. Second, the mattress still has a plastic cover on it that hasn’t been removed. It’s just a thin sheet on top, and when I lie down, it feels damp and clammy. Every time I turn over, the plastic makes a loud noise, which really affects my sleep quality."

"Cockroaches in the room, horrible smell,currently trying to get our money back, we did not stay"

"Our AC didn’t work had to stay a whole night without mold everywhere and dirt and we had no showers curtain called the day we arrived the lady was very nice explained there was nothing they could do at the moment but could get a discount and a new room the next morning. So we went down to the front desk the next morning lady was really rude try to lie about management not being there and tried to yell at us like it was our faults. Also took a shower and both me and my boyfriend broke out in...