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Lotte Hotel Jeju

5.0 star property
Luxury resort with a casino and airport shuttle service

Choose dates to view prices

Photo gallery for Lotte Hotel Jeju

Exterior
Lobby
Down comforters, in-room safe, desk, laptop workspace
Exterior
Premier Suite (Ondol Garden) | Down comforters, in-room safe, desk, laptop workspace
Lotte Hotel Jeju offers a perfect family getaway on scenic Jeju Island. Parents can unwind in cabanas by the outdoor pool or visit the sauna, while children enjoy the waterslide. The property also includes a bowling alley for indoor fun after a day of island exploration.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping
The current price is AED 568
AED 688 total
includes taxes & fees
1 Dec - 2 Dec

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for DELUXE TERRACE OCEAN DOUBLE

Down comforters, in-room safe, desk, laptop workspace

DELUXE TERRACE OCEAN DOUBLE

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 3
  • 1 Queen Bed

View all photos for DELUXE GARDEN DOUBLE

DELUXE GARDEN DOUBLE | Down comforters, in-room safe, desk, laptop workspace

DELUXE GARDEN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for DELUXE MOUNTAIN DOUBLE

View from room

DELUXE MOUNTAIN DOUBLE

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Ondol Garden)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room (Ondol Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Double Futon

View all photos for DELUXE MOUNTAIN TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for CHARLOTTE TERRACE OCEAN DOUBLE

Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for CHARLOTTE GARDEN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE GARDEN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CHARLOTTE TERRACE OCEAN FAMILY TWIN

CHARLOTTE TERRACE OCEAN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN SUITE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN SUITE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Charlotte Family Twin - No View

Down comforters, in-room safe, desk, laptop workspace

Charlotte Family Twin - No View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Family Twin (Annex) - No View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for CORNER SUITE DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

CORNER SUITE DOUBLE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 2 Double Beds

View all photos for HELLO KITTY FAMILY TWIN (KIDS)

Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (KIDS)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (PRINCESS)

HELLO KITTY FAMILY TWIN (PRINCESS) | Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (PRINCESS)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (LADIES)

HELLO KITTY FAMILY TWIN (LADIES) | Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (LADIES)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Family Twin (Main Building) - No View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Family Twin (Main Building) - No View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN DOUBLE DOUBLE

DELUXE MOUNTAIN DOUBLE DOUBLE | Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN DOUBLE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

PREMIER GARDEN FAMILY TWIN

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for JUNIOR SUITE OCEAN TWIN

JUNIOR SUITE OCEAN TWIN | Down comforters, in-room safe, desk, laptop workspace

JUNIOR SUITE OCEAN TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 2 Double Beds (Ocean)

Down comforters, in-room safe, desk, laptop workspace

Premier Suite, 2 Double Beds (Ocean)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

PREMIER GARDEN DOUBLE DOUBLE

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for PREMIER OCEAN DOUBLE

PREMIER OCEAN DOUBLE | Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 3
  • 1 Queen Bed

View all photos for PREMIER OCEAN FAMILY TWIN

PREMIER OCEAN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room (Ondol Garden)

Down comforters, in-room safe, desk, laptop workspace

Premier Room (Ondol Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Suite, Ocean View (Double)

Presidential Suite, Ocean View (Double) | Down comforters, in-room safe, desk, laptop workspace

Presidential Suite, Ocean View (Double)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN SUITE FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN SUITE FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Pool Villa Twin Garden)

Family Suite (Pool Villa Twin Garden) | Down comforters, in-room safe, desk, laptop workspace

Family Suite (Pool Villa Twin Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 5
  • 1 Twin Bed and 1 Queen Bed

View all photos for PREMIER OCEAN SUITE FAMILY TWIN

TV

PREMIER OCEAN SUITE FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Premier Suite (Ondol Garden)

Premier Suite (Ondol Garden) | Down comforters, in-room safe, desk, laptop workspace

Premier Suite (Ondol Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed

View all photos for ROYAL SUITE

ROYAL SUITE | Down comforters, in-room safe, desk, laptop workspace

ROYAL SUITE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 3
  • 1 King Bed

Family Twin Room, Terrace (POKEMON OCEAN)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for DEXLUE GARDEN FAMILY TWIN

DEXLUE GARDEN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

DEXLUE GARDEN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Bathrobes
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808

What's nearby

  • Jeju Teddy Bear Museum - 3 min walk - 0.3 km
  • Jungmun Saekdal Beach - 8 min walk - 0.7 km
  • Cheonjeyeon Falls - 12 min walk - 1.0 km
  • International Convention Center - 5 min drive - 1.8 km
  • The Museum of Sex and Health - 12 min drive - 8.7 km

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive

Restaurants

  • ‪신우성타운 - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪더 파크뷰 (The Parkview) - ‬14 min walk
  • ‪Bake Make Roast - ‬4 min walk
  • ‪BHC - ‬4 min walk

About this property

Lotte Hotel Jeju

Luxury family-friendly resort near Jeju Teddy Bear Museum
Located close to Hello Kitty Island and Jeju Waterworld, Lotte Hotel Jeju provides a free roundtrip airport shuttle, a casino, and a bowling alley. Hit the jackpot at this resort with amenities such as 4 casino gaming tables and 2 casino VIP rooms. Treat yourself to a massage or other spa services. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • An indoor pool and an outdoor pool, along with a waterslide and cabanas
  • Buffet breakfast (surcharge), an electric car charging station, and luggage storage
  • A 24-hour front desk, a computer station, and an elevator
  • A porter/bellhop, smoke-free premises, and multilingual staff
  • Guest reviews say great things about the pool and helpful staff
Room features
All 500 rooms feature comforts such as wet bars and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Deep soaking tubs, bidets, and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and separate sitting areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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9.4 out of 10, Exceptional, 1,003 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 5:00 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • 4 gaming tables
  • Arcade/game room
  • Bowling alley
  • Casino (1,175 square feet of space)
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 11 2025 to November 11 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 48400.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 85000 for adults and KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

Does Lotte Hotel Jeju have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. One of the pools will be unavailable from November 11 2025 to November 11 2025 (dates subject to change).

How much does it cost to stay at Lotte Hotel Jeju?

As of 1 November 2025, prices found for a 1-night stay for 2 adults at Lotte Hotel Jeju on 30 November 2025 start from $188.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Hotel Jeju pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Lotte Hotel Jeju?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Lotte Hotel Jeju?

Check-out is at 11 AM.

Does Lotte Hotel Jeju provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Lotte Hotel Jeju located?

Offering direct access to the beach, this Jungmun resort is in the entertainment district, 0.3 mi (0.4 km) from Jeju Teddy Bear Museum, and within 9 mi (15 km) of Hello Kitty Island and Jeju Waterworld. Sanbangsan Mountain Carbonate Hot Springs and Hallasan National Park are also within 12 mi (20 km).

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Reviews

Lotte Hotel Jeju Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 810 out of 1003 reviews
Rating 8 - Good. 118 out of 1003 reviews
Rating 6 - Okay. 35 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

Reviews

8/10 Good

wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and luxurious feeling. However anything added on is way overpriced.
Stayed 2 nights in Oct 2025

10/10 Excellent

myeongsoo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jun 2025

8/10 Good

Young Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and the warm pool with a view was amazing
Stayed 3 nights in May 2025

10/10 Excellent

Padmanabha Rai

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Lotte Jeju
Stayed 2 nights in Apr 2025

10/10 Excellent

Gopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and an easy walk to the beach. The staff was very courteous and friendly. Rooms were very clean and were well stocked with various amenities. Having bowling lanes in property was a nice touch and our family enjoyed it. Some nice dining options within walking distance. I highly recommend it.
Stayed 3 nights in Jul 2025

10/10 Excellent

myeongsoo

Liked: Cleanliness, amenities, property conditions & facilities
It’s an extremely well managed property built 20 years ago. Large room with super comfortable beds. Great breakfast. We had 5 days straight and it felt too much after 23 days. Overall excellent stay in Jungmoon.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and conveniently located in one of the most exciting areas of Jeju. The hotel is perfect for families as it has an arcade, bolling alley and kids club area. It is also located near convenience stores, restaurants and the Teddy Bear Museum.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Fred

Liked: Amenities
Had a great time at this resort with our kids. Easy beach access, great pool, and very friendly staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Lotte are so amazing! They are so helpful with all queries. The facilities are immaculate. We had a wonderful stay and felt very relaxed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ufuk

Vvvvv
Stayed 4 nights in Jun 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property, very pricey but worth it.
Stayed 12 nights in May 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the Hello Kitty room and loved it. Very spacious and clean. Cons: pools were undergoing maintenance
Stayed 1 night in Mar 2025

10/10 Excellent

Byeongsoo

Liked: Cleanliness, staff & service, property conditions & facilities
They offered a great service
Stayed 1 night in Jan 2025

10/10 Excellent

Hyunhun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very perfectly fit on family vacations

Dinner buffet / Hello Kitty room / Jungmun Beach / Outdoor swimming pool / Kids playground, etc., very perfectly fit on family vacations
Stayed 2 nights in Jul 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ondol room for a family of 5. Kids loved staying with traditional floor bedding and the pool was great. There are many restaurants walkable from the hotel and the breakfast buffet in hotel was great.
Stayed 3 nights in Mar 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Nice location. While resort is on the beach, it's a very long walk down many stairs to access. We opted to view from a distance
Stayed 3 nights in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know was so grand. Great staff service. Helpful.
Stayed 5 nights in Oct 2024

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
It was beautiful and staff wonderful. But my parents, who are in wheelchairs found it difficult to use the bathroom in their room. I chose the hotel because it said accessible rooms. But they weren't.
Stayed 3 nights in Sep 2024

8/10 Good

Ramses

Liked: Cleanliness, staff & service, amenities
It’s a gigantic hotel that overall looks a bit tired. The beach is not far away, but to get there you need to take a steep stairs with 220 steps. Food in the restaurants is crazy expensive, breakfast is 50usd per person, but at 100 meter from the hotel there is a great independent bagel place where we had breakfast everyday.
Stayed 3 nights in Aug 2024

10/10 Excellent

Suyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, my only minor complaint is that our room was pretty far from the main lobby so it was a haul. However, we were really close to a side exit door and had easy access to the pool area which made it worth it. My kids loved the pool and kids play area. During our trip in mid-April, it was still a bit chilly outside but the pools are temperature controlled so it was great. We took dips during the day and in the evening, when they had live music. Breakfast was beyond amazing. So many choices and a separate area with sweet treats for the kids. Hotel is also close to some big tourist spots - just about 10 minutes from the Hello Kitty museum, which was a big hit for our girls. I have been to Jeju multiple times since childhood but this was my first time staying at Lotte and I loved it. I would definitely consider coming back in the future. Highly recommend if you have children.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luggage rack is able to hold 2 big suitcases !

Many guests are family with kids, so kids noise everywhere. Although fair wear and tear are observed, places are clean in general. Glad to see that 2 big suitcases could be placed on the same luggage rack. The stainless steel plates under the 2 glasses in the lavatory should be replaced cause they would stick to the bottom of the glasses and dropped suddenly, giving you a shock.
Stayed 3 nights in Jun 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very big and the grounds was well kept. The pool was beautiful and we loved the spas that gad different temperatures. The food by the pool was expensive but it was big servings. There is a 7 eleven outside the resort that is walking distance and also a cafe and restaurant which were reasonable pricing. I can’t believe a cup of coffee was 16,000 Korean won. That is crazy. The hotel did provide free parking on the property. We booked the Hello Kitty room for my 3 year old daughter and she loved it. The entire floor was decked out in hello kitty. Loved how the bathroom had a child’s sink and had hello kitty towels. She liked the galaxy lights that was on the ceiling too. The rooms were very spacious and clean. Around the hotel were a lot to do. Highly recommended.
Stayed 2 nights in Jun 2024

10/10 Excellent

Minah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great!. The food was delicious. The transportation from the airport to the hotel was an excellent service. But what I didn't like were the sheets in the hotel room. First when I arrived at the hotel and upon entering the level of elevator hallway it smelled bad and when we entered to the room that we had reserved with a mountain view we could see some stains on the floor carpet but it was even worse when I wanted to rest due to the long trip from the USA I took off my clothes and tried to sleep in bed but a few moments later I felt a biting sensation like a mosquito on my legs and suddenly I felt itchy all over my body making it impossible to stay in bed. At first I thought that maybe it was due to allergic reactions to the sheets, so I tried to wear the clothes and rest again, but I felt itchy all over my body and it was impossible to get back into bed. so I called the reception and they transferred us immediately and moved us to a cleaner room, with hypoallergenic and dust-free sheets where we could sleep more peacefully.
Stayed 2 nights in Sep 2024