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Doubletree By Hilton Seoul Pangyo

5.0 star property
Luxury hotel with area shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Doubletree By Hilton Seoul Pangyo

Daily buffet breakfast (KRW 65000 per person)
55-inch flat-screen TV with satellite channels, TV
Exterior
Indoor pool
Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Consider a stay at Doubletree By Hilton Seoul Pangyo and take advantage of a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Demeter, offers breakfast, lunch, dinner, and kids' meals. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a bar and a 24-hour gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pet friendly
The current price is AED 436
AED 480 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Forest View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Forest View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

55-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Twin Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

55-inch flat-screen TV with satellite channels, TV

Junior Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • 59 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 2 Bedrooms

55-inch flat-screen TV with satellite channels, TV

Premium Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner | Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Corner

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Twin Beds, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Forest View

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed, Forest View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Forest View

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 2 Twin Beds, Forest View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Twin Beds

  • Sleeps 4

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed

  • Sleeps 3

View all photos for Deluxe Suite, 2 Bedrooms

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Suite, 2 Bedrooms

  • Sleeps 4

View all photos for Executive Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 2 Twin Beds

  • Sleeps 3

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible

  • Sleeps 2

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Twin Beds

  • Sleeps 3

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • Sleeps 3

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • Sleeps 3

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • Sleeps 3

View all photos for Premium Suite, 2 Bedrooms

Minibar, in-room safe, individually decorated, individually furnished

Premium Suite, 2 Bedrooms

  • Sleeps 4

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Twin Beds

  • Sleeps 3

View all photos for Twin Premium Corner Room

Minibar, in-room safe, individually decorated, individually furnished

Twin Premium Corner Room

  • Sleeps 3

View all photos for Premium Corner King Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Corner King Room

  • Sleeps 3

View all photos for Executive King Room with Forest View

Minibar, in-room safe, individually decorated, individually furnished

Executive King Room with Forest View

  • Sleeps 3

View all photos for Twin Executive Room With Forest View

Minibar, in-room safe, individually decorated, individually furnished

Twin Executive Room With Forest View

  • Sleeps 3

About the neighborhood

Map
26 Baekhyeon-ro, Bundang-gu,, Seongnam, Gyeonggi, 13553

What's nearby

  • Korea Job World - 8 min walk - 0.7 km
  • Jeongja Cafe Street - 2 min drive - 2.2 km
  • Gwanggyo Lake Park - 10 min drive - 13.2 km
  • Lotte World - 21 min drive - 20.4 km
  • Everland - 22 min drive - 22.8 km

Getting around

  • Sunae Station - 15 min walk
  • Anyang Station - 26 min drive
  • Gimpo Intl. Airport (GMP) - 69 min drive

Restaurants

  • ‪DEMETER - ‬1 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Nyx - ‬4 min walk
  • ‪명희원 - ‬11 min walk
  • ‪Executive Lounge - ‬1 min walk

About this property

Doubletree By Hilton Seoul Pangyo

Luxury hotel near Gwanggyo Lake Park
You can look forward to a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services at Doubletree By Hilton Seoul Pangyo. For some rest and relaxation, visit the sauna. The on-site restaurant, Demeter, offers breakfast, lunch, dinner, and kids' meals. In-room WiFi (surcharge) is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks like:
  • An indoor pool and a children's pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Tour/ticket assistance, a banquet hall, and ATM/banking services
Room features
All 432 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like separate sitting areas and bathrobes.
Extra amenities include:
  • Baby baths and free infant beds
  • Rainfall showers, bidets, and hair dryers
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Similar properties

Daily buffet breakfast (KRW 65000 per person)

Doubletree By Hilton Seoul Pangyo Residences

  • Pool
  • Pet friendly
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 244 reviews
The price is AED 436
AED 480 total
includes taxes & fees
1 Dec - 2 Dec
Doubletree By Hilton Seoul Pangyo Residences

Property amenities

Internet

  • Available in all rooms: WiFi (KRW 7,700 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 km
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 65,000 for adults and KRW 32,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Demeter
  • Nyx

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Children's pool
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • In a regional park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests have access to this property's indoor pool once per night.
As of March 29, 2024, disposable personal items are available with a surcharge.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KRW 275000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 65000 for adults and KRW 32500 for children
  • Fee for in-room wireless internet: KRW 7700 per 24-hour period (rates may vary)
  • Pet fee: KRW 275000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's pet fees are KRW 275,000 for 1 animal per 3-night stay and KRW 55,000 per additional night. For 2 animals, the fee is KRW 385,000 per 3-night stay and KRW 55,000 per additional night.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Doubletree By Hilton Seoul Pangyo Hotel
Doubletree By Hilton Seoul Pangyo Seongnam
Doubletree By Hilton Seoul Pangyo Hotel Seongnam

Frequently asked questions

Does Doubletree By Hilton Seoul Pangyo have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Doubletree By Hilton Seoul Pangyo pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of KRW 275000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Doubletree By Hilton Seoul Pangyo?

Self parking is free at this property.

What time is check-in at Doubletree By Hilton Seoul Pangyo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Doubletree By Hilton Seoul Pangyo?

Check-out is at 11:00 AM.

Where is Doubletree By Hilton Seoul Pangyo located?

Located in Bundang-gu, this luxury hotel is within 12 mi (20 km) of Gwanggyo Lake Park, Korean Folk Village, and Lotte World. COEX Convention and Exhibition Center and Starfield COEX Mall are also within 12 mi (20 km). Sunae Station is 15 minutes by foot and Jeongja Station is 27 minutes.

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Doubletree By Hilton Seoul Pangyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 615 reviews
Rating 8 - Good. 126 out of 615 reviews
Rating 6 - Okay. 31 out of 615 reviews
Rating 4 - Poor. 23 out of 615 reviews
Rating 2 - Terrible. 23 out of 615 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very friendly staffs. Dining options are available but with kind of limited variety within the premise. However, many more local dining options are available within 5 minutes of drive.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in every way. Very satisfied and willing to visit again!
Stayed 1 night in May 2025

10/10 Excellent

Predrag

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect.
Stayed 3 nights in Aug 2025

10/10 Excellent

Youri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Eunkyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe&clean but down town seoul is far, If you don’t mind take a subway is ok.
Stayed 10 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and good facilities. Breakfast is buffet with choice of many international cuisine. Bars and food on site are expensive.
Stayed 5 nights in Sep 2024

10/10 Excellent

Isagani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 4 nights in Sep 2024

6/10 Okay

Duk

Nothing much
Stayed 1 night in May 2025

10/10 Excellent

HYUNDONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Mi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, courteous
Stayed 1 night in Apr 2024

10/10 Excellent

Hayong

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower booth drainage issue; the shower booth drainage failed, causing the floor to get wet. I complained, but it was too late to change the room since it happened in the morning on the day of check-out. I would recommend that as soon as you check-in, check if the drainage is actually working . I can’t believe I paid almost $300 for that room.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not worth its name or the price tag

-overly crowded, during check in and breakfast. We had to wait in line over 30 minutes to get breakfast. -there is something wrong with how the elevators operate in the hotel. Light indicator jumps around all over the places and its hilarious to watch other guests trying to figure out which one they have to take. There are many other reviews stating this issue but i dont know when the hotel will fix it. - The highway nearby makes a quiet rest impossible even at late night
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service

Poor customer service and low quality food

The level of customer service was unexpectively low. Take almost 10 minutes to complete the check-in procedure. The «hot» food in the breakfast buffet was cold, and the salmon served was off. Salt and pepper fispenser was not clean, and coffee machines not servived. Also the service on the rooftop bar was very poor. Lack of general «quality» of staff and not good enough english language cometence. Seems like poor quality chef’s and food dept manager.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación
Stayed 3 nights in Oct 2025

6/10 Okay

Jae eun

Liked: Staff & service, property conditions & facilities
청결은 전반적으로 청결했으나 화장실변기 및 샤워실에서 냄새가 났음
Stayed 1 night in Oct 2025

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining
Stayed 1 night in Sep 2025

10/10 Excellent

Junghee

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno es delicioso. La habitación está en buenas condiciones.
Stayed 1 night in Aug 2025

10/10 Excellent

YONGHOI

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff
Stayed 7 nights in Sep 2025

10/10 Excellent

TAKUO

Liked: Cleanliness, staff & service, property conditions & facilities
不便な所でしたが、ラウンジ良かったです。
Stayed 3 nights in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best and worst thing was the swimming pool. It gets too crowded so they force you to choose time windows to choose from.
Stayed 4 nights in Aug 2025

8/10 Good

Hyun Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
숙박하러 문 열었을때 약간 하수구 냄새가 나네요 그것 말고는 전반적으로 좋습니다
Stayed 1 night in Jul 2025

6/10 Okay

daniel dongchul

Liked: Staff & service, amenities, property conditions & facilities
휴가철이라 그런지 사람이 너무 많아서 체크인 시간이 오래 걸렸고 수영장은 좁은데 사람을 너무 많이 수용해서 수영을 제대로 즐기지 못했습니다. 객실은 바로 옆이 고속도로여서 차 소리가 다소 들리는 것 빼고는 괜찮았습니다.
Stayed 1 night in Jul 2025

2/10 Terrible

GAE HO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 불만족스러운 숙박이었습니다.

진짜 이 호텔 최악입니다. 1) 체크인 대기 한시간이상 걸리고 웨이팅 시스템 오류로 대기하는 동안 순서가 건너뛰어져서 오히려 시간이 갈수록 순위가 뒤로 이동했습니다. 1시간 30분 기다렸는데 40분 늦게 체크아웃하라고 하네요. 큰 인심 써주신듯. 어차피 엘베에 사람이 너무 많아서 예정된 시간에 체크아웃 불가능합니다. 2) 주차공간이 매우 부족해서 차를 지상 인도위에 주차해야 했습니다. 더운 날씨에 내려서 이동하는것도 고역이었고, 다시 차량에 탑승할때도 달궈진 차량에 들어가야했습니다. 3) 호텔이 좀 외진곳에 있다보니 호텔 내에 편의점이 있는데, 밤 10시 이후에는 무인으로 운영되서 구매할 수 있는 품목이 제한적이었네요. 고객입장을 고려하기보다는 본인들 비용을 우선시 하는듯한 느낌입니다. 4) 직원들의 친절도가 매우 낮아요. 기본적인 교육부터 다시해야할듯 싶네요. 5) 객실의 청소 상태도 좋지 못했습니다. 장식장 위에 먼지가 뽀얗게 쌓여있는걸보면 언제 청소했는지 의심이 드네요. 6) 전반적으로 인건비를 절약하기위해 적은 수의 직원을 배치한 결과인것 같네요. 여기는 직원들이 감당할 수 있을만큼만 예약을 받으셔야 할듯
Stayed 1 night in Jul 2025