Find Hotel with a Concierge in Seoul

"エアコンの温度調整が効かず寒かった。 部屋の清掃は、とても綺麗にしていただいて良かった。"

"Basic breakfast, small rooms ( before paid upgrade) elevators that hardly come, a bath with a curtain, only few sockets. In short not what you expect from a 4 star hotel. "

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."

"Fantastic "

"Lovely property, and overall a beautiful hotel. Unbeatable location. Staff were friendly and very helpful. We ate at one of the restaurants in the hotel and had a wonderful Korean meal. We had a suite, which was spacious and convenient. Negatives would be the lighting in the bathroom was poor and the furnishings were little worn in spots. "

"Ckean rooms, family friendly and good breakfast buffet."