Search Apartments in Sertão do Taquari

"We loved everything about our stay!! The friendly staff who spoke excellent English, all the freebie coupons to free drinks, ice cream, and dessert at Pupus, a very special restaurant next to the hotel. Super beautiful and charming decor. We even forgot something and they mailed it to us. We hope to go back again some day and can’t recommend it highly enough!!"

"Convenient location "

"Great place to stay with family. Wonderful breakfast. Good location near to restaurants, gas station, pharmacy and supermarket. "

"Great place. "

"Beautiful space and friendly staff."

"Great breakfast!"

"Excellent location. Nice breakfast and comfortable bed, clean sheets and pillows. "

"First, on the day we arrived, that night we had to change rooms because the bath tub was leaking water all over the bathroom floor. Also, the toilet lid was broken, the air conditioning had a loud noise and wasn’t cooling property. On the second room, the same happened with the air conditioning. The hotel was poorly staffed and several times, the excuse was: “right now, we have no concierge or hostess or bellboy”. Also I speak for languages fluently (spanish, english, italian and french) and many times we had to wait for the staff to find someone that spoke one of those languages. The last night, we had to go to bed without having dinner because we ordered room service and they said that food would arrive in 15mins. One hour passed and I called to see the status of our order and the person said that he couldn’t comply with out order because he couldn’t prepare the food because the kitchen was getting maintenance. If I hadn’t called no one would have let us know. It was a time to relax and enjoy as a couple in a luxury resort but it felt more like a resort that is about to close or go bankrupt. So sad to see such a beautiful place give their clients that poor customer service. "

"The staff was very good to work with. Food exceptional!!!"