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The Historic Central Hotel, a New Hotel Collection Property

2.5 star property
Smoky Mountain views await from the rooftop terrace, while Honeybee Coffee provides the perfect morning boost for adventures in the Tennessee wilderness

Choose dates to view prices

New Hotel Collection Smoky Mountains is near Sevierville Convention Center, offering a genuine mountain retreat. Travelers can sip fresh coffee at Honeybee Coffee, work out in the gym, or relax on the rooftop terrace with mountain views.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
The current price is AED 621
AED 824 total
includes taxes & fees
3 Jun - 4 Jun

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.83 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • In-room coffee
  • Laundry facilities

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is The Historic Central Hotel, a New Hotel Collection Property pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Historic Central Hotel, a New Hotel Collection Property?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Historic Central Hotel, a New Hotel Collection Property on 3 June 2026 start from AED 621, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Historic Central Hotel, a New Hotel Collection Property?

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM.

What time is check-out at The Historic Central Hotel, a New Hotel Collection Property?

Check-out is at 11:00 AM.

Where is The Historic Central Hotel, a New Hotel Collection Property located?

Located in Downtown Sevierville, this hotel is 2.4 mi (3.9 km) from Wilderness at the Smokies and 2.7 mi (4.4 km) from Sevierville Convention Center. WonderWorks and Titanic Museum are also within 6 mi (10 km).

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 102 out of 140 reviews
Rating 8 - Good. 24 out of 140 reviews
Rating 6 - Okay. 10 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 1 out of 140 reviews

Reviews

Verified

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was beautiful. The historic charm was amazing. This will definitely be where we stay during our next visit. The only thing we missed was the Sky Lounge. Loved it!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Efficient, friendly staff. Awesome stay! Would love to stay here again next time in Sevierville.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful, clean, and inviting. Having laundry was a bonus. Parking was easy. The staff were friendly and helpful. It was nice to be contacted ahead of arrival to check on our needs and to confirm arrival times. We were celebrating a milestone birthday and wanted something unique and special. This fit the bill! I highly recommend and will book again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Nice size rooms and a nice restaurant on the property. Walking distance to other restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

PHIL

Liked: Cleanliness, staff & service, amenities
Large Rooms. Great location. Some reviews mentioned the noise.It is in the heart of town so that's expected and is no different than most any other hotel we have stayed at. Would definitely stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

LeToree

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and tranquil. The staff was accommodating and gracious. The area is safe.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was huge and clean. Only downsides were the noisy traffic and noisy hvac. It was also a little drafty so a tad cold no matter what at times. The coffee shop had the best lattes I’ve had. Overall it was comfortable, but if you’re sensitive to noise at night or drafty windows/doors I’d recommend staying somewhere else.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Evelande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort

The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful place and incredible staff
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfy, and Elegant

Very clean, nice and spacious rooms. The kitchen has a large countertop and a big fridge with a water filter. The beds and pillows were super comfortable.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Eulalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and very roomy. Easy to get in and out.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sacoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place. Not just your cookie-cutter hotel. We had the original safe from the bank as one of our walls…too cool!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gloria's family vacation

Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were great, rooms were spacious, but could’ve use more hooks in bathroom for towels or towel bars. Wished restaurant was open daily especially for breakfast. Coffee shop was fine however. Location was great and employees were very, very friendly.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

This place is completely renovated. It has everything you need for your stay. Everything was clean, plenty of towels, comfortable beds, nice kitchen, and plenty room. Located in downtown Sevierville, but very convenient to drive into Pigeon Forge or Gatlinburg. The location is easy to get out of. There is a restaurant attached and many other places to get food right nearby. Also giving five stars to Kathy who works there!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on in Sevierville!

This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 7 nights the week of Christmas. Super affordable during the holidays! When we arrived for our stay check-in was so easy and stress free . The staff member was very welcoming. She was very busy but still managed to greet me with a smile and positive attitude. That’s rare these days . Our room was well stocked with linens. And everything we would need to cook (pots ,pans, bowls, plates, silverware) definitely recommend staying here . I know I will be booking here again when we take our next trip to the area.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Kitten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought it was a really nice hotel. The master bedroom tv did not have a hdmi cord to watch the satellite. We just watched it in the living room. But I have no complaints, I really liked staying there and I will definitely come back and stay again and again.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed this property with the exception of 1 thing. The showers. Not all the units are the same. We ended up in one that had a shower head that was placed directly in the middle of the shower in both bathrooms. Unfortunately that is not convenient. Otherwise it was a wonderful place to stay. Very clean, had utinsels in the kitchen, beds were fairly comfortable and it was a large condo style “room”. There is a restaurant on site as well as a coffee shop.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just book it!

Totally blew my mind when I walked through the door. There are no pics that do the property justice. The suite was huge, clean and comfortable. Safe location and close to everything. Only downside was the beautiful tower clock that starts ringing at 6 am and they are building a juvenile detention center next to the hotel which kills the vibe of a wholesome town. Also it says pay at hotel but the hotel charges 1 night 48 hours in advance. Late check in is nice but card is fully charged before your stay so be prepared. Also no front desk after 7. A 10/10 stay and would recommend overall.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dad of a family of 5

This place is a keeper. Close to everything. Beautiful inside and out. Cleanest place I’ve ever stayed in. Close secure parking. Already planning a future trip to the Smokies and not looking anywhere else. Washer and dryer in the room. Ours was a 2 queen bed in one private room and a king in another private room. Bedrooms have full closets. 2 full bathroom with large low entry showers. Full kitchen complete with oven, dishwasher, microwave, trash compactor, full refrigerator, granite countertops, cooking utensils and place setting for 6. I fear my review will make this place hard to book for me in the future. It’s that nice.
Stayed 7 nights in Jul 2024