2/10
Issues since arrival. Only stayed 2 nights. Never came to check the plumbing issue or clean the water from the sink leaking everywhere. Never sent someone to clean the cabin or replace moldy furniture. Sent an email with all the pictures and list of issues. Never responded. Upon checkpout, said they never received the email and only offered 350 credit for a future stay, and that was only after going back and forth for 30 minutes. Absolutely refused any kind of monetary reimbursement. Never staying there again.1) Lights flickering in 1st floor bedroom.2) Leaking ceiling in 1st floor bedroom3) No electricity in 2nd floor bedroom above kitchen (lights don't come on, outlets don't work)4) Moldy furniture in pool area5) Dirty pool furniture, not cleaned (pill wrapping, bugs and dirt on and under cushions)6) HOT tub smells like mold7) Loveseat in living area dirty (hair, garbage and debris under cushions)8) pull out sofa in living room had cereal in it, flew out when opened. Cereal and dirt also under and around couch.9) windows dirty and with visible child handprints.10) donuts or some kind of food crumbs outside and inside the
Jennifer D.
أقام ليلتين (2) في شهر أبريل عام 2025