Travelers find luxurious spa treatments and seamless check-in at this urban retreat, perfectly positioned to explore the vibrant energy of People's Square
Located near The Bund, Alila Shanghai provides a peaceful escape from city exploration. Guests can take advantage of convenient dry cleaning/laundry services and express check-out, or rejuvenate with body wraps at the sauna during their stay.
Located in Shanghai, Alila Shanghai is in the city center. The Bund is a notable landmark, and travelers looking to shop may want to visit Shanghai Centre and Nanjing Road Shopping District. Looking to enjoy an event or a game while in town? See what's happening at Hongkou Football Stadium or Mercedes Benz Arena. Visit our Shanghai travel guide
Located close to Shanghai Centre and Xintiandi Style Shopping Centre, Alila Shanghai provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
An indoor pool
Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
A vegetable garden, massage treatment rooms, and concierge services
Meeting rooms, a 24-hour front desk, and a front-desk safe
Room features
All 186 rooms include comforts such as fireplaces and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
Bathrooms with free toiletries and hair dryers
55-inch TVs with cable channels
Wardrobes/closets, electric kettles, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 for adults and CNY 134 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Things to do
24-hour gym
Full-service spa
Indoor pool
Steam room
Family friendly
Indoor pool
Conveniences
24-hour front desk
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
5 meeting rooms
Outdoors
Garden
Vegetable garden
Full-service spa
5 treatment rooms
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Hardwood flooring in room
No elevator
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchairs on site
More
Designated smoking areas (fines apply)
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Free minibar (limited items)
More
Air conditioning
Desk
Desk chair
Fireplace
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children aged 6 and younger eat free breakfast
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 268 for adults and CNY 134 for children
Self parking fee: CNY 160 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Alila Shanghai Hotel
Alila Shanghai Shanghai
Alila Shanghai Hotel Shanghai
Frequently asked questions
Does Alila Shanghai have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.
How much does it cost to stay at Alila Shanghai?
As of 8 March 2026, prices found for a 1-night stay for 2 adults at Alila Shanghai on 9 March 2026 start from AED 1,227, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Alila Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for CNY 160 per day.
What time is check-in at Alila Shanghai?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Alila Shanghai?
Check-out is at noon.
Where is Alila Shanghai located?
Located in Downtown Shanghai, this spa hotel is within 1 mi (2 km) of West Nanjing Road, People's Square, and Nanjing Road Shopping District. Shanghai Centre and Xintiandi Style Shopping Centre are also within 1 mi (2 km). South Huangpi Road Station is 8 minutes by foot and Middle Huaihai Road Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Alila Shanghai Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Atmosphere was amazing. Loved my room(shikumen view). Gym and swimming pool, bars were good and breakfast menu wss special. All the people there was so kind and supportive. And especially Joy Epler Aragon made us so compotable for our stay! Neighborhood was also good so I will definately choose Alila Shanghai again for my next Shanghai trip.
jongyeop
Stayed 1 night in Aug 2025
8/10 Good
Sun
30 November 2025
Liked: Cleanliness, staff & service, amenities
객실은 깨끗하나 직원들도 시스템도 미흡하고 가격에 비해 뷰가 좋지 않음, 디테일적인 작은 어메니티들은 좋음, 부띠크 호텔느낌, 조식은 특히 블루베리 고ㅓ일이 좋었고 중식 양식 일식이 고루 있었음
엘베고장 정전등 여러가지로 첫인상은 좋지 않았으나 서비스태도는 아주 훌륭!
택시가 찾기에 힘든 호텔입구가 불편함, 투숙객들은 젊은 사람들이 대다수, 나름 힙한느낌!
다시가라고 하면 궂이 다시 가진 않을것 같음
Sun
Stayed 2 nights in Nov 2025
10/10 Excellent
Jiyoon
2 November 2025
Liked: Cleanliness, staff & service, amenities
도심 내 주요 관광 스팟들을 빠르게 갈 수 있는 위치가 편리했고, 호텔 중정의 정원과 객실이 너무 아름다워 마치 도심 속 오아시스 같았습니다.
또한 직원들이 매우 친절하십니다.
호텔 외부에서 물건을 잃어버린 상태로 귀국했는데 직원분들께서 물심양면으로 도와주셨어요
호텔의 스파 서비스도 매우 추천드립니다.
Jiyoon
Stayed 1 night in Oct 2025
6/10 Okay
Claudia Natalie
2 November 2025
Liked: Property conditions & facilities
Service was just ok. They didn’t read my request and the staffs don’t speak English… I saw other guests’ hair in toilet counter.