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Grand Mercure Shanghai Hongqiao

4.5 star property
Luxury hotel with a full-service spa connected to the convention center in Shanghai

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Photo gallery for Grand Mercure Shanghai Hongqiao

Front of property - evening/night
1 bedroom, premium bedding, minibar, in-room safe
Banquet hall
Lobby
Stovetop, eco-friendly cleaning products

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Bar
  • Spa
  • Parking included
  • Room service
  • Gym
The current price is AED 225
AED 263 total
includes taxes & fees
8 Aug - 9 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Twin Beds, City View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(21 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Executive Level

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Executive Level

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Executive Level

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, City View, Executive Level

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cribs/infant beds
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
369 Xian Xia Road, Shanghai, Shanghai, 200336

What's nearby

  • Hongqiao Int'l Pearl City - 3 min drive - 2.5 km
  • Zhongshan Park - 3 min drive - 2.9 km
  • Xujiahui Shopping District - 5 min drive - 4.9 km
  • Former French Concession - 5 min drive - 4.6 km
  • Jing'an Temple - 6 min drive - 6.0 km

Getting around

  • Hongbaoshi Road Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 14 min drive

Restaurants

  • ‪あじや - ‬4 min walk
  • ‪面屋毘沙门天 - ‬4 min walk
  • ‪樱鮨 - ‬1 min walk
  • ‪大和田 - ‬8 min walk
  • ‪御香海 - ‬4 min walk

About this property

Grand Mercure Shanghai Hongqiao

Luxury hotel near People's Square
At Grand Mercure Shanghai Hongqiao, you can look forward to a free grocery shopping service, a coffee shop/cafe, and a garden. Treat yourself to Ayurvedic treatments, a massage, or a body wrap at Vita Spa, the onsite spa. The on-site restaurant, ?? L'Atrium, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, a TV in the lobby, and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All 364 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with satellite channels
  • Balconies, separate dining areas, and kitchenettes

Languages

Chinese (Mandarin), English, French, Japanese

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 515 reviews
The price is AED 244
AED 284 total
includes taxes & fees
11 Aug - 12 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ?? L'Atrium
  • 乐酒吧 Le 98 lounge

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Kitchenette
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Accor Hotel Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Accor
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai
Mercure Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao Shanghai
Grand Mercure Shanghai Hongqiao Hotel Shanghai

Frequently asked questions

Is Grand Mercure Shanghai Hongqiao pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Shanghai Hongqiao?

Self parking is free at this property.

What time is check-in at Grand Mercure Shanghai Hongqiao?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Shanghai Hongqiao?

Check-out is at 12:30 PM.

Where is Grand Mercure Shanghai Hongqiao located?

Located in Changning, this luxury hotel is within a 10-minute walk of Xianxia Road and Intex Shanghai. East China Normal University and Laowai Street 101 are also within 2 mi (3 km). Hongbaoshi Road Station is 8 minutes by foot and Rugby Road Station is 9 minutes.

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Grand Mercure Shanghai Hongqiao Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 306 out of 1001 reviews
Rating 8 - Good. 484 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pioray

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 6 nights in Jun 2025

10/10 Excellent

AKIHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 2 nights in Jan 2025

8/10 Good

Seiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was confortable,cleaness and staffs are friendly. I was satisfied this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

PHAKORN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Apr 2024

8/10 Good

Shingo

Liked: Staff & service
Good hotel especially breakgast
Stayed 1 night in Mar 2024

6/10 Okay

Chung Yin Joseph

Liked: Staff & service
Disliked: Property conditions & facilities
Property is dated with very little upgrade over the years. Supply of toilet papers and tissues is always minimal.
Stayed 3 nights in May 2025

10/10 Excellent

Yuichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for foreigner incl Japanese
Stayed 4 nights in Sep 2024

6/10 Okay

AKIRA

Liked: Cleanliness
Disliked: Property conditions & facilities
I stayed in room "0307", but the taps and shower in the bathroom were very old, and the shower in particular was unusable. I remember that rooms on other floors I've stayed in in the past were fine. I'd like all rooms to be of the same standard.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service
Hotel is rather old and outdated but service and convenience outdo .
Stayed 1 night in May 2024

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay in a good environment.
Stayed 1 night in Jun 2024

6/10 Okay

Yasuchika

Liked: Cleanliness, staff & service
Convinient. Easy access to restaurants in walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really convenient for everything . Staff always very supportive , easy to spend private time there
Stayed 1 night in Mar 2024

8/10 Good

AKIRA

Liked: Cleanliness, staff & service
I would like to use it again.
Stayed 2 nights in Dec 2024

8/10 Good

KAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERALL WAS GOOD!
Stayed 1 night in Jul 2024

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is good and I always use it.
Stayed 1 night in Jul 2024

8/10 Good

KAMRAN

Liked: Cleanliness, staff & service, room comfort

Biz Trip!

the property is run down and the area and surroundings are not very desirable! would I come back there, absolutely not just because of location!
Stayed 1 night in Aug 2024

10/10 Excellent

Yasufumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 👍
Stayed 1 night in Apr 2024

6/10 Okay

Yoshie

Liked: Staff & service, property conditions & facilities
There was little toilet paper.
Stayed 2 nights in Aug 2024

6/10 Okay

RIKI

Disliked: Property conditions & facilities
thank you
Stayed 4 nights in Mar 2024

8/10 Good

Ilan

Liked: Cleanliness, staff & service, room comfort

No wifi, no internet

Everything but the wi fi and internet was ok. But during my stay I had no wi fi and even the internet did not work. Very strange. As soon as I left the hotel everything started working again.
Stayed 1 night in Oct 2024

6/10 Okay

Chung Yin Joseph

Disliked: Amenities, property conditions & facilities
Rooms are aged and over the years which we have used this hotel on Xian Xia Road, hotel has only done the minimal to upgrade the tired conditions in the room. Not befitting a Grand Mercury designation. This stay was particularly upsetting as hair dryer did not work, shower head was replaced at our request, and toilet wasn’t flushing properly which we expected housekeeping to know and report to management instead of leaving us to complain which they fixed. We have no reason to keep using this Hitel except for the relatively good location close to banks and a walkable distance to two big shopping complexes. Accor Group shows little commitment to the Shanghai market.
Stayed 4 nights in May 2024

8/10 Good

MASARU

Liked: Cleanliness, staff & service
良かったです。
Stayed 2 nights in Jul 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広くて快適。
Stayed 1 night in Jun 2025

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食がおいしい
Stayed 1 night in Jun 2025

10/10 Excellent

Yuzo

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応がいい
Stayed 2 nights in Jun 2025