Search Cottages in Shenandoah

"Room was a king on 6th floor, very nice, clean and modern . Staff very nice. Will definitely stay again..."

"This is a great renaissance hotel. The renovation of the interior is magnificent. The staff is very professional, competent and accommodating. Notables are the lobby including the bar and the pool spa. Best hotel shower head ever! The dining options in walking distance are fantastic. Definite return visit."

"Breakfast was perfect. good selections. This is why we stay there. No pool in the winter :("

"Room was not clean. Floors grubby, tub drain was filled with hair. Did not want to eat at this hotel due to the unsanitary conditions. Steps to room were filled with trash and debris. The hotel has gotten worse since October 2025. Not sure how it had an 8 review score. We will NOT be using this hotel again."

"Clean room, great breakfast."

"Quiet hotel"

"Breakfast was excellent and all the staff were very friendly."

"Unsupervised children and teens were running the length of the 4th floor, screaming and shrieking after 10 pm. I had asked them once before to stop this behavior as we were travelers needing rest. I now got dressed and went to the front desk, passing a group of people drinking beer in the hall way, when I arrived Angelique waited on me, I explained the nature of the disturbance. She said I was disrespecting her because she was busy training a new person on the front desk. I went back to bed, the ruckus died down around 12 midnight except for slamming doors and talking in the hall. The following morning the #2 elevator and the 4th floor hallway smelled of weed. I asked a staff member about the decline in the hotel since my stay last year, she referred to the "transients and druggies" who frequent the hotel currently. Book this stay at your own risk. I'm done with the Country Inn and Suites by Raddison in Hagerstown MD."

"We really enjoyed the beds here - very comfortable. The room was spacious, breakfast options were sufficient. It was a little noisy right by the roadway but convenient location and fair price. I'd stay here again!"