Hilton Shenzhen Futian

Luxury hotel with 2 restaurants connected to the convention center in Shenzhen

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Where to?

Dates

June 2025

July 2025

Down comforters, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Breakfast available
Gym
Housekeeping
Air conditioning

AED 362 total

includes taxes & fees

22 Jun - 23 Jun

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 33 of 33 rooms

King Premier Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

51 sq m
City view
Sleeps 3
1 King Bed

King Deluxe Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

42 sq m
City view
Sleeps 3
1 King Bed

King Executive Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

40 sq m
City view
Sleeps 3
1 King Bed

Twin Accessible Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

37 sq m
City view
Sleeps 2
2 Twin Beds

Presidential Suite

Highlights

Separate sitting area

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

250 sq m
City view
Sleeps 4
1 King Bed

King Premier One-Bedroom Suite

Highlights

Separate sitting area

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

103 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Down duvet

Hair dryer

Deep soaking bathtub

Rainfall showerhead

Sleeps 3
1 King Bed

King Guest Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

37 sq m
City view
Sleeps 3
1 King Bed

42-inch LCD TV with digital channels, TV, pay movies

Deluxe Room, 2 Twin Beds, City View

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Down duvet

Hair dryer

Deep soaking bathtub

Rainfall showerhead

City view
Sleeps 3
2 Twin Beds

King One-Bedroom Suite

Highlights

Separate sitting area

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Separate bedroom

75 sq m
City view
Sleeps 4
1 King Bed

Twin Executive Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Down duvet

Designer toiletries

40 sq m
City view
Sleeps 3
2 Twin Beds

King Deluxe One-Bedroom Suite

Highlights

Separate sitting area

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Pillow menu

Blackout drapes/curtains

Separate bedroom

88 sq m
City view
Sleeps 4
1 King Bed

Twin Accessible Rooms

Sleeps 2
2 Double Beds

King Executive Premier Rooms

Sleeps 2
1 Queen Bed

Superior Suite

Sleeps 2
1 Queen Bed

VR Featured Deluxe Twin Room (Movies + Gaming)

Sleeps 3
2 Double Beds

King Premier One Bedroom Suite

Sleeps 2
1 Queen Bed

VR Featured Executive Twin Room (Movies + Gaming)

Sleeps 3
2 Double Beds

Deluxe Queen Room

Sleeps 2
1 Queen Bed

King Deluxe One Bedroom Suite

Sleeps 2
1 Queen Bed

Executive 2-bed Room

Sleeps 2
2 Double Beds

Superior Queen Room

Sleeps 2
1 Queen Bed

VR Featured Executive Double Bed Room (Movies + Gaming)

Sleeps 3
1 Queen Bed

Deluxe 2-bed Room

Sleeps 2
2 Double Beds

Presidential Suite

Sleeps 3
1 Queen Bed

VR Featured Deluxe Double Bed Room (Movies + Gaming)

Sleeps 3
1 Queen Bed

Executive Queen Room

Sleeps 2
1 Queen Bed

Family Deluxe Room

Sleeps 4
1 Double Sofa Bed and 1 Queen Bed

Family-friendly Queen Room

Sleeps 3
1 Queen Bed

Family Executive Room

Sleeps 4
2 Double Beds and 1 Queen Bed

Family Premier Room (Double Bed)

Sleeps 4
2 Queen Beds

Family Deluxe Room - Triple Occupancy

Sleeps 3
1 Queen Bed and 1 Twin Bed

Living area | 42-inch LCD TV with digital channels, TV, pay movies

Apartment Suite - 2-Bedroom

Sleeps 4
2 Double Beds and 1 Queen Bed

About the neighborhood

Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000

What's nearby

Huaqiangbei - 2 min drive - 1.7 km
Shenzhen Convention and Exhibition Center - 2 min drive - 1.4 km
Coco Park Shopping Center - 2 min drive - 1.7 km
Huanggang Border Crossing - 3 min drive - 3.2 km
Luohu Port - 10 min drive - 6.5 km

Getting around

Hong Kong Lok Ma Chau Station - 4 min drive
Gangxia North Station - 10 min walk
Shenzhen Intl. Airport (SZX) - 31 min drive

Restaurants

‪21Gram Coffee - ‬8 min walk
‪巴蜀聚味道 - ‬9 min walk
‪湘郴人家 - ‬8 min walk
‪深圳金逸电影城有限公司 - ‬5 min walk
‪太平洋咖啡 - ‬8 min walk

About this property

Hilton Shenzhen Futian

Luxury hotel near Shenzhen Convention and Exhibition Center

Located close to Huanggang Border Crossing, Hilton Shenzhen Futian provides a grocery/convenience store, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the 24-hour gym; the property also has a business center. Guests can connect to free WiFi in public areas.

You'll also enjoy the following perks during your stay:

An outdoor pool with sun loungers
Buffet breakfast (surcharge), express check-out, and supervised childcare (surcharge)
A porter/bellhop, a 24-hour front desk, and ATM/banking services
Free newspapers, a front-desk safe, and concierge services

Room features

All 320 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.

Other amenities include:

Childcare services and free infant beds
Down comforters and rollaway/extra beds (surcharge)
Bathrooms with rainfall showers and deep soaking tubs
42-inch LCD TVs with cable channels
Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Similar properties

Pool
Spa
Parking included
Free WiFi

AED 494 total

includes taxes & fees

29 Jun - 30 Jun

Property amenities

Internet

Available in all rooms: WiFi (CNY 40 per day); wired internet (surcharge)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Limited onsite parking

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 182 for adults and CNY 182 for children
2 restaurants
A bar/lounge
Coffee and tea in common areas

Restaurants on site

LAN TING
Lobby Lounge
MIS.U

Things to do

24-hour gym
Fitness classes
Outdoor pool
Sauna
Steam room
TV in common areas

Family friendly

Grocery/convenience store
In-room babysitting (surcharge)
In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Separate bedroom
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

17 meeting rooms
Business center
Conference space

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

23 floors
Banquet hall
Built in 2015
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Down comforter
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Toothbrush and toothpaste
Towels provided

Entertainment

42-inch LCD TV with digital channels
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar
Refrigerator

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 385.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: CNY 800.00 per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately CNY 182 for adults and CNY 182 for children
Fee for in-room wireless internet: CNY 40 per day (rates may vary)
Fee for in-room wired internet: CNY 40 per day (rates may vary)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 385.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Parking height restrictions apply

Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hotel Shenzhen Futian

Hilton Shenzhen Futian

Hilton Shenzhen Futian Hotel

Hilton Shenzhen Futian Shenzhen

Hilton Shenzhen Futian Hotel Shenzhen

Frequently asked questions

Does Hilton Shenzhen Futian have a pool?

Yes, this property has an outdoor pool.

Is Hilton Shenzhen Futian pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Shenzhen Futian?

Limited spots are available.

What time is check-in at Hilton Shenzhen Futian?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Shenzhen Futian?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Shenzhen Futian located?

Located in Futian, this luxury hotel is 1.1 mi (1.8 km) from Shenzhen Convention and Exhibition Center and 1.9 mi (3 km) from Huanggang Border Crossing. Happy Valley and Window of the World are also within 9 mi (15 km). Gangxia North Station is 10 minutes by foot and Gangxia Station is 11 minutes.

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Hilton Shenzhen Futian Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10

The breakfast was very good, plenty of foods every morning!! Good location, very helpful staff

Stayed 4 nights in May 2025

10/10

big room with nice bed and good view may visit again

Stayed 1 night in Apr 2025

10/10

Good

Stayed 4 nights in Jun 2025

8/10

Good to stay

Stayed 3 nights in Mar 2025

10/10

Everything is good Service is excellent Just that our non-smoking room still got some smell of cigarettes

Stayed 2 nights in Feb 2025

8/10

Good location. Clean and smell good too. Breakfast so-so, expected even better considering this is a world chain

Stayed 2 nights in Feb 2025

6/10

The hotel is old and worn down, it needs some upgrades. The nearest metro station is Gangxia north , exit 13, it is very easy to find . The buffet breakfast is average. The sauna areas is also old and worn down .

Stayed 1 night in Mar 2025

8/10

A lot of small eatery shops around, providing various types of foods

Stayed 1 night in Nov 2024

10/10

Front desk service was excellent and receptionist can speak Cantonese which was a great help. Tks.

Stayed 1 night in Nov 2024

10/10

Hice and big hotel

Stayed 2 nights in Oct 2024

8/10

hotel room is a bit old but conformable and clean. Staffs are friendly. Door bellman doesn't know the restaurants around the area. Day arrived was cold but air-condition didn't have heat. I asked for a portable heat but it didn't work. Breakfast buffet was excellent.

Stayed 2 nights in Jan 2025

8/10

As Muslims it is very difficult when having breakfast because there is no distinction between Halal Food and Non-Halal food. We saw that same spoons and tongs were used for multiple dishes (both for halal and non halal dishes). Some of the dishes at the breakfast buffet was not labeled. Otherwise the hotel was excellent, front office staff were very nice and helpful, excellent facilities.

Stayed 1 night in Dec 2024

10/10

Breakfast could have more changes throughout stay.

Stayed 9 nights in Jun 2024

10/10

Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.

Stayed 2 nights in May 2024

6/10

I requested for a room on the higher floors and away from the elevator during booking. When checked in, I got a room on the low floor and right next to the elevator, and the hotel was not even full. No point of putting in special request and previlage being a Hotels.com platinum member here.

Stayed 4 nights in Nov 2024

10/10

Hotel was great. Dylan from reception was amazing, helping us above and beyond expectations.

Stayed 1 night in Aug 2022

10/10

Good service

Stayed 1 night in Apr 2024

10/10

I am very satisfied with the service.

Stayed 4 nights in Mar 2024

4/10

None of the staff speak any English. Bar and restaurant not good and close very early. Won't be staying again

Stayed 6 nights in Jul 2024

2/10

the bathroom door was broken. it was unbearable to open and close the door because the door was out of the track. the bed was two twin beds putting together to make up a king size bed. the breakfast was horrible. the only protein for noodle soup was pork liver and port blood, which made me felt nauseous! That kind of money for such a poor hotel! makes me think twice about the name of Hilton. I have been such a royal customer to Hilton for a while, and this hotel make me feel betrayed by the name of Hilton

Stayed 3 nights in Nov 2024

2/10

I don't understand how this hotel is rated as 5 stars. The room was extremely outdated — the furniture and general setup felt like it hadn’t been updated in 50 years. The shower was disgusting: the shower head was brown and worn-out, there was excessive silicone everywhere in the shower cabin, and visible mold. Room service? Practically non-existent. We tried ordering four times, and each person we called told us to call someone else. In the end, we gave up. That’s just embarrassing for a hotel in this category. We stayed in a non-smoking room, but the entire hallway and nearby rooms constantly smelled of cigarette smoke. People smoked indoors as if it were completely normal — it was a nightmare. The lobby was another disappointment. There's no real seating area — just four chairs. For a hotel of this size and supposed quality, that’s bizarre and unwelcoming. You walk in and there’s literally nowhere to sit comfortably. Another serious issue was the general atmosphere as a woman. Most of the guests were groups of men, mostly from Arabic and Indian backgrounds, and as a woman I constantly felt stared at — not just casually, but in an intimidating and disturbing way. I felt very unsafe going anywhere alone. It felt like these men had never seen a woman before, and I was always on edge. I absolutely do not recommend this hotel, especially to female travelers. It was a complete disaster.

Stayed 5 nights in Apr 2025

10/10

My room is big enough for 4 persons. It is neat and tidy. The room is a bit hot as we are unable to change the ventilation from hot to cooling mode.

Stayed 2 nights in Dec 2023

6/10

The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.

Stayed 1 night in Aug 2024

6/10

We stayed for 2 nights on 26 & 27 Sep 2024 and on the early morning of 28 Sep, we were woken up by very loud water noise hitting the windows of our room. At first, we thought it was heavy rain. In fact, it was the spiderman cleaning the external windows but the noise generated due to the amount of water pouring down the external windows was so much and so loud that we were woken up from our sleep. While we noted that there was a room notice that there will be window cleaning over 25 to 30 Sep 2024, the time specified was from 10:00 to 18:00. We were woken up around 8 am which was unacceptable. And because the management never used a window cleaning gantry, they needed to pour large amount of precious water over the window surface from the top, which generated very loud noise. This is BOTH bad for the hotel guests and the environment! For record we actually took a video of the event and are glad to show the hotel management if necessary.

Stayed 2 nights in Sep 2024

8/10

Hotel staff are friendly and helpful, hotel breakfast is ok. Location is good. There are some improvements can be made. The hotel provided phone charging cable, but the voltage is too low, it take long time to charge one phone. We forgot to bring our own charging cable for this trip. We have several phones and tablets to charge, and it take overnight and cannot complete all charging. There is no soap provided in the bath room. All liquid soap and shampoo bottle are fixed inside of the shower room and cannot take it away. Therefore when you take a bath on the tub, you got nothing to use (you can only soaked on the bath tub with hot water, nothing else. You cannot wash your body by any detergent). All you can do is going to the shower room after. Seems like the beautiful bath tub is only for display. The hair dryer is super noisy but blowing power is weak. Cannot dry the hair even my daughter is very short hair. Therefore I give up to wash my long hair because of the bad hair dryer. Suppose I think I can ask the room service to change another hair dryer for me but it was nearly 1am in the morning… I prefer go to sleep.

Stayed 1 night in Jul 2023

Hilton Shenzhen Futian

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Popular amenities

Room options

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King Premier Room

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King Executive Room

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Twin Accessible Room

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Presidential Suite

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King Premier One-Bedroom Suite

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Deluxe Room, 1 King Bed

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King Guest Room

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Deluxe Room, 2 Twin Beds, City View

Highlights

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King One-Bedroom Suite

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Twin Executive Room

Highlights

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King Deluxe One-Bedroom Suite

Highlights

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Twin Accessible Rooms

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King Executive Premier Rooms

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Superior Suite

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VR Featured Deluxe Twin Room (Movies + Gaming)

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King Premier One Bedroom Suite

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VR Featured Executive Twin Room (Movies + Gaming)

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Deluxe Queen Room

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King Deluxe One Bedroom Suite

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Executive 2-bed Room

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Superior Queen Room

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VR Featured Executive Double Bed Room (Movies + Gaming)

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Deluxe 2-bed Room

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Presidential Suite

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VR Featured Deluxe Double Bed Room (Movies + Gaming)

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Executive Queen Room

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Family Deluxe Room

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Family-friendly Queen Room

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Family Executive Room

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Family Premier Room (Double Bed)

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