4/10 Poor
Uto
16 November 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Uto
Stayed 1 night in Nov 2024
XCELSIOR HOTEL AND SPA
4.0 star property
Guests find serenity in the full-service spa while business travelers appreciate the well-equipped business center at this dual-purpose retreat
Choose dates to view prices
Photo gallery for XCELSIOR HOTEL AND SPA
XCELSIOR HOTEL AND SPA blends modern comfort with luxury. Guests rejuvenate with body scrubs and facials at the spa, while staying connected with in-room WiFi. The property offers practical conveniences like dry cleaning/laundry services and local meal delivery options.
Reviews
6.06.0 out of 10
Popular amenities
- Breakfast included
- Spa
- Parking included
- Free WiFi
- Air conditioning
- Business services
The current price is AED 273
AED 273
AED 287 total
includes taxes & fees
7 Mar - 8 Mar
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Luxury Suite, Hill View
Luxury Suite, Hill View
Highlights
Soundproofed
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Bathrobes
Private bathroom
- Hill view
- 51 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Soundproofed
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Bathrobes
Private bathroom
- 20 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Comfort Double Room
Comfort Double Room
Highlights
Soundproofed
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Private bathroom
Shower/tub combination
Bathrobes
- Sleeps 2
- 1 Queen Bed
About the neighborhood
Shillong is home to XCELSIOR HOTEL AND SPA . Wards Lake and Spread Eagle Falls reflect the area's natural beauty and area attractions include India Orchidarium and Botanical Garden and Don Bosco Center for Indigenous Cultures. Visit our Shillong travel guide
48 Keating Rd Police Bazar, Shillong, ML, 793001
What's nearby
Wards Lake3 min walk - 0.3 km- India Orchidarium and Botanical Garden5 min walk - 0.5 km
- Cathedral of Mary Help of Christians19 min walk - 1.7 km
- Jawaharlal Nehru Stadium2 min drive - 1.2 km
- Golf Links Shillong4 min drive - 2.2 km
Getting around
- Shillong (SHL)62 min drive
Restaurants
- Dylan's Cafe2 min drive
- Deja Vu3 min drive
- swish cafe3 min drive
- Café Shillong2 min drive
- Spectra6 min walk
About this property
XCELSIOR HOTEL AND SPA
Upscale hotel
At XCELSIOR HOTEL AND SPA , you can look forward to free full breakfast, dry cleaning/laundry services, and a business center. Indulge in a body treatment, a body scrub, and a facial at Body Spa, the onsite spa. Stay connected with free in-room WiFi.
You'll also find perks like:
- Free self parking and valet parking
- Local meal delivery service, meeting rooms, and a 24-hour front desk
- Tour/ticket assistance, ATM/banking services, and luggage storage
Room features
All guestrooms at XCELSIOR HOTEL AND SPA feature comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and bathrobes.
More conveniences in all rooms include:
- Bathrooms with free toiletries
- 50-inch Smart TVs with Netflix, streaming services, and digital channels
- Highchairs, electric kettles, and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
Food and drink
- Free full breakfast available on weekdays 7:30 AM to 10:00 AM
Things to do
- Full-service spa
Family friendly
- High chair
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Laundry facilities
- Lockers
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- 1,000 square feet of conference space
- Business center
- Meeting rooms
Full-service spa
- Body scrubs
- Facials
- Spa open daily
Accessibility
- No elevator
More
- Banquet hall
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bathrobes
- Free toiletries
- Private bathroom
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 50-inch smart TV with digital channels
- Netflix
- Streaming services
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Free stocked minibar
- Meal delivery service
- Restaurant dining guides
More
- Air conditioning (climate-controlled)
- Electrical adapters
- Free daily newspapers
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out
Check-out before 11:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Property is also known as
XCELSIOR HOTEL AND SPA Hotel
XCELSIOR HOTEL AND SPA Shillong
XCELSIOR HOTEL AND SPA Hotel Shillong
Frequently asked questions
Is XCELSIOR HOTEL AND SPA pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at XCELSIOR HOTEL AND SPA ?
As of 6 March 2026, prices found for a 1-night stay for 2 adults at XCELSIOR HOTEL AND SPA on 7 March 2026 start from AED 273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at XCELSIOR HOTEL AND SPA ?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at XCELSIOR HOTEL AND SPA ?
Check-out is at 11:30 PM.
Where is XCELSIOR HOTEL AND SPA located?
Situated in Shillong, this spa hotel is within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake. Cathedral of Mary Help of Christians and Jawaharlal Nehru Stadium are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
XCELSIOR HOTEL AND SPA Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0
Cleanliness
6.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
8/10 Good
Ritesh
29 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritesh
Stayed 3 nights in May 2025