"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"

"We Stay with comfortable and really good and traditional Japanese Onsen hotel. Good taste of Breakfast and Dinner. "

"The staff were amazing! The breakfast was so good and we were looking forward to it every morning. Overall great service , probably the best hotel service I’ve received! I’m looking forward to my next stay! - Aldrin and Family"

"Great stay! Large room. Breakfast and lunch were an amazing experience. "

"Great stay, lovely staff and wonderful breakfast ! "

"台湾出身のフロントの方が、とても流暢な日本語で対応してくれて、まずは気持ち良かったです。 部屋も古いながら、綺麗に保たれており、広くて滞在し易かった。 次の日の朝食バイキングも種類が多く、とても美味しかった。 メインのお風呂は最高でした．また、是非来たいと思いました。"

"旅館の方はとても感じが良くて、仲居さんが明るい素敵な女性でした。お風呂も清潔でゆったり浸ることが出来ました。老夫婦にとっては居心地よい旅館でした。有難うございます。"

"This place is so authentic. It was a true gem of a Japanese experience for our family. We loved everything about it: hospitality, clean rooms, beautiful views, natural spring style onsens… Highly recommend!"

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"

"Good for a short stay."

"It is close to the station and the big supermarket."

"レストランは研修中？の女性が、動き、声かけ、気付きが抜群に良かった。男性陣がもっと全体に目を向けないと研修中の女性の動きがよいだけに負荷がかかりすぎてると思う。ドリンクオーダーもテーブルにベルもないしわざわざ注文を伝えにレジまで行く有様。 夜のコンサート企画は素晴らしい演奏で聴き応えがありました。"

"Location of property is convenient to everything you need to enjoy your vacation. "

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"Nice"

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"Respect for staff response"

"Very clean, attentive staff, and thoughtful touches made this a wonderful stay. We had a private bath, which was delightful! Loved our stay here, sad to leave "

"親切、丁寧な対応でした。 バイキングのお料理の品数も多く満足です。"

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"