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"Comfortable all around with a good bed. Perfect place to stay before a flight. I highly recommend this hotel."

"Lake view is spectacular. Manager is very professional"

"Al ser nuestra primera vez en Japón, la verdad llegamos con un poco de nervios al hotel, una vez llegamos las instalaciones, los espacios y el personal fueron increíbles! La verdad sin conocer mucho de hoteles japonés lo recomendaría y de ser posible volvería! De verdad que fue increíble todo, la panadería de las mañanas es demasiado rica! "

"Onsen experience was the best! Kaiseki dinner and breakfast buffet was wonderful. Close to Jigokudani."

"the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area"

"One of our best stays in Japan. A very good hotel with all the amenities you need."

"Very good breakfast and staff."

"Close to train station "

"We arrived before check in and the hotel offered to hold our luggage for us so we could explore Chitose without something rolling behind us. Then when we checked in, the staff put our luggage in our room! What a surprise and such a kind thought. Breakfast offered a lot of local favorites with a variety of choices. Thank you to all the hotel staff for your helpfulness and warm smiles."