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"Bathroom needs maintenance big time. Room 335. Booked and upper room corner and they gave me a room on the first floor"

"Amazing staff. Amazing amenities. Great location."

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"Not clean at all. Sheets had stains, hair in bathroom. Expected more for a Sheraton."

"Very good"

"Deben colocar el total con impuestos"

"Me hospedé 2 días en el Empire Hotel y la experiencia fue muy decepcionante. La ubicación es excelente y sinceramente es lo único positivo que puedo destacar. Pagué una habitación estándar a un precio que fácilmente corresponde a una habitación de lujo en otros hoteles de Nueva York, confiando en que, por la reputación y apariencia del hotel, valdría la pena. Sin embargo, desde la llegada todo fue una decepción. La habitación era extremadamente pequeña y no corresponde en absoluto a las fotos...

"Clean rooms"

"We’re a family of 5, the room was roomy in comparison to majority of hotels in NY; the location is perfect; the breakfast buffet had plenty of choices; we loved our stay "

"This was a typically good Westin hotel, with good quality, typical Westin amenities, and very helpful staff. The gym was great, and the location was very convenient, as it was just down the street from Grand Central Station."

"This hotel is in a very good location, and you have a full view of Times Square. The only concern is that the room is not very clean; I found hair in my pillow and sink."

"This hotel, located in Koreatown is a perfect option in terms of convenience. It is close to the subway station and several eateries, not to mention that it's a stone's throw away from the iconic Macy's Herald Square. The staff was pleasant and extremely helpful. The housekeeping service was prompt, thorough and efficient. We booked a standard king room and was upgraded to an empire view room. Of course the view did not disappoint. The room was a little tight but we did not spend any great...

"Small, no customer service."

"La habitación estaba limpia así como el hotel, diario limpiaron la habitación; buena ubicación si quieres estar cerca de time square y la entrada del metro a unos metros. El único detalle fue la falta de personal en front desk, había mucha gente para hacer check in y solo una persona haciéndolo, no podíamos conectar al wifi y tampoco había concierge para ayudarnos."

"The property was under renovation, I got stuck on an elevator and my room never went lower than 73 degrees in temperature! Avoid this place like the plague! The staff were very friendly though!"

"This hotel was in a very convenient location, was modern and the rooms were very comfortable. We were on the 9th floor with a view of the building next door but it was somewhat quiet. I would definitely stay here again."

"Clean room, staff is really friendly, small kitchen space serves the purpose. But Location is the key. We loved our weekend stay here. Will do again. "

"This location was perfect for some time in the city. It was a great location for the shows we were seeing and our itinerary. The air conditioning worked well for a hot week in the city and the rooms were clean and the staff was wonderful and responsive. "