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"The staff is great, but the place itself is awful. The location sucks, very noisy, the windows don't close tightly, the rooms are not sound proofed, the air conditioning is very noisy and does not work properly. The rooms are very tiny, I asked to be moved to a different room and the receptionist at the front desk did not know where to put me because all the rooms were noisy. I would give this place a 2 star. "

"The staff was the absolute best. They were so nice and always ready to help if needed. The restaurant downstairs was a 10/10. We fell in love with the waiters and waitresses."

"Had a lovely experience at the hotel. Everything was perfect but what really stood out for me was the professionalism and friendliness of literally all the staff. From the courteous reception staff, the ladies at the other desk who where very kind and patient in helping me with suitable tours to book, the cleaners who were always very polite and friendly and the staff at the outdoor areas who where just exceptional as this is where I spent most of my time at the hotel. Thank you all and hope to see you again 😊"

"Would’ve loved more options for breakfast but overall great hotel. We had an amazing stay"

"Location was great really close to V&A waterfront staff were very friendly & helpful. Food at hotel & breakfast was good plenty of choice. Outdoor area on 2nd floor was good. Only recommendadtion would be to have an outside seating area on ground floor would be ideal."

"Super friendly and helpful staff "

"Wonderful place to stay close to"

"We recently stayed 5 nights at this beautiful hotel in the heart of the City and thoroughly enjoyed every moment of it. From the time we checked in to the time we checked out we were treated like royalty and every whim was dealt with quickly and efficiently. Our beautiful rooms had excellent views of Table Mountain and two restaurants on site offered excellent food options, with the Bombay Brasserie a must visit. The bar too is an excellent place to unwind after a long day. I can’t say enough about the staff …..everyone from the front desk, concierge, doormen, bar & restaurant staff always had smiles on their faces and were eager to please. We have stayed here before and will certainly do so again. "

"The V & E Waterfront is walkable from the hotel, but you do have to be aware of your surroundings. "