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The Quay Hotel West Coast

3.0 star property
Hotel with free parking, 4-minute walk to National University of Singapore

Choose dates to view prices

Photo gallery for The Quay Hotel West Coast

Lobby
Lobby
Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout drapes
Food and drink
Front of property
Nestled near West Coast Park and Haw Par Villa, The Quay Hotel West Coast offers a tranquil retreat. Indulge in spa services, enjoy local flavors at the restaurant or unwind with free in-room WiFi. Additional perks include dry cleaning/laundry services, self parking and tour/ticket assistance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AED 301
AED 364 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room With No Window

In-room safe, desk, laptop workspace, blackout drapes

Superior Room With No Window

  • Sleeps 2

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, No Windows

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Electric kettle
Cable channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Electric kettle
Cable channels
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Electric kettle
Cable channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Electric kettle
Cable channels
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room With Twin Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room With Twin Bed

  • Sleeps 2

View all photos for Deluxe Room With Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room With Double Bed

  • Sleeps 2

View all photos for Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Triple Room

  • Sleeps 3

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About the neighborhood

Map
428 Pasir Panjang Road, Singapore, 118769

What's nearby

  • National University of Singapore - 2 min walk - 0.2 km
  • West Coast Park - 3 min walk - 0.3 km
  • Clementi Mall - 3 min drive - 3.4 km
  • VivoCity - 7 min drive - 7.4 km
  • Universal Studios Singapore - 10 min drive - 9.7 km

Getting around

  • Kent Ridge Station - 3 min drive
  • Kempas Baru Station - 32 min drive
  • Singapore Changi Airport (SIN) - 36 min drive

Restaurants

  • ‪Niqqi's the Cheese Prata Shop - ‬2 min walk
  • ‪Fong Seng Fast Food Nasi Lemak - ‬2 min walk
  • ‪The Deck - ‬11 min walk
  • ‪Old Hen Coffee Bar - ‬11 min walk
  • ‪Dario Pizza & More - ‬1 min walk

About this property

The Quay Hotel West Coast

Hotel near National University of Singapore
Located close to West Coast Park and Haw Par Villa, The Quay Hotel West Coast provides dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • ATM/banking services, a front-desk safe, and a 24-hour front desk
Room features
All guestrooms at The Quay Hotel West Coast include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • 30-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: SGD 55 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: SGD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Santa Grand Hotel West Coast Singapore
Santa Grand Hotel West Coast
Santa Grand West Coast Singapore
Santa Grand West Coast
Santa Grand Hotel Singapore

Frequently asked questions

Is The Quay Hotel West Coast pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Quay Hotel West Coast?

As of 2 November 2025, prices found for a 1-night stay for 2 adults at The Quay Hotel West Coast on 17 November 2025 start from $99.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Quay Hotel West Coast?

Self parking is free at this property.

What time is check-in at The Quay Hotel West Coast?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at The Quay Hotel West Coast?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does The Quay Hotel West Coast provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of SGD 55 per vehicle applies.

Where is The Quay Hotel West Coast located?

Located in Queenstown, this hotel is within a 5-minute walk of West Coast Park and National University of Singapore. Haw Par Villa and Clementi Mall are also within 3 mi (5 km). Haw Par Villa Station is 25 minutes by foot and Kent Ridge Station is 27 minutes.

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The Quay Hotel West Coast Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 128 reviews
Rating 8 - Good. 51 out of 128 reviews
Rating 6 - Okay. 26 out of 128 reviews
Rating 4 - Poor. 14 out of 128 reviews
Rating 2 - Terrible. 9 out of 128 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dimitra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, close to public transport and restaurants. Clean and friendly personnel.
Stayed 6 nights in Sep 2025

10/10 Excellent

PAVITHRE

Good stop for business travellers.
Stayed 4 nights in Aug 2024

8/10 Good

Thijs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 4 nights in Mar 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room (made up everyday). Bus stops very close by.
Stayed 6 nights in Apr 2023

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service
The convenient location for someone who has to work at NUS for a short timemperiod
Stayed 5 nights in Sep 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was on the main road close to the bus stops. The staff cleaned my room well. The reception was friendly and helpful. I felt safe in this hotel
Stayed 6 nights in Jan 2024

4/10 Poor

Yu

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the rooms varies greatly.
Stayed 4 nights in Jul 2024

6/10 Okay

Yoko

Liked: Cleanliness, amenities, property conditions & facilities
口コミが悪かったので覚悟していましたが、デラックスツインは普通でした。設備は古いでが綺麗に掃除してありました。シャワーとトイレの間に壁がなく、シャワーを使うとトイレまでびしょ濡れなところ以外は特に悪くなかったです。
Stayed 2 nights in Sep 2025

8/10 Good

Louisa

Liked: Cleanliness, amenities
Expect high prices for a small cramped room. But that’s what you get in Singapore for that kind of money. You have just enough space to walk to the other side of the bed. The bathroom has a separate shower so once you shower the entire floor gets wet. The main negative point for us is the super slow Wifi which is hardly usable!! On the positive side, you get coffee/tea making facilities, hair dryer, a super cold fridge, TV and even an iron/ironing board. No small hand towel provided but you can ask for one. No drinking water is supplied, you’re expected to keep cool boiled water in the jug provided. If you’re not used to that, you can easily buy water from the several stores just around the corner. There are also lots of local eateries nearby catering mainly to the many students from the nearby university. We stayed here mainly due to the proximity to the university. There is a small bus station where you can take certain buses and also a bus stop nearby where you can take buses to the nearby shopping centre and also into the main city centre. That is however quite far. The staff are quite responsive and will try to rectify any problems.
Stayed 4 nights in Aug 2025

10/10 Excellent

YUICHI

Liked: Cleanliness
very good.
Stayed 3 nights in Dec 2024

6/10 Okay

Sharafali

Nothing to add
Stayed 2 nights in Dec 2024

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンガポール国立大学に滞在するための比較的安価なホテルを探している場合、ここはとても良いと思います。大学が近く、歩いてすぐに様々なレストランもあり、24時間開いているセブンイレブンがあり、長めに滞在するのであれば洗濯機もあるので便利です。近くに公演もあり、夜に散歩やジョギングをすることもできます。バス停も近く、ダウンタウンにもバスで１本で行くことができます。
Stayed 15 nights in Sep 2024

4/10 Poor

PATRICK

Disliked: Staff & service, property conditions & facilities, room comfort
Quite expensive for this kind of hotel, room very small, no separation between shower and toilet
Stayed 1 night in Sep 2024

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very good
Stayed 1 night in Aug 2024

8/10 Good

Mohdaifizul

Liked: Cleanliness, staff & service
All ok
Stayed 1 night in Aug 2024

10/10 Excellent

Piyanuch

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

Takefumi

Liked: Staff & service
シンガポール大学の近くです。バス路線が理解できれば便利かも。
Stayed 4 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
You get exactly what you pay for, so no complaints there. The staff are helpful and friendly. The room is exactly as i expected. My only issue was the mattress was hard as rock and had to go buy a topper from IKEA to be able to sleep
Stayed 8 nights in Jun 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here

Avoid this hotel. The management and desk staff are exceptionally rude and indifferent. I could not believe I would ever encounter a hotel manager in the HOSPITALITY industry with such low regard for treating customers well. I’m a 60+ year old academic professional so there can be no plausible rationale for their poor attitudes. Every single interaction with manager or staff was unpleasant and cringy.
Stayed 4 nights in Jun 2024

8/10 Good

anthony

Liked: Cleanliness, property conditions & facilities
Xxxxhjic
Stayed 1 night in Feb 2024

4/10 Poor

stef

Disliked: Amenities, property conditions & facilities
Kamer is eenvoudig, geen raam. Voor de lage prijs op zich wel goed. Vriendelijk personeel
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIGHTMARE

How could they rent out the room when they themself should know better the rooms are so stinky and yet the receptionists cant be bothered when my guest approached them ? This is so shameful !!!!
Stayed 7 nights in Oct 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel for stay at NUS
Stayed 13 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

그럭저럭

아주 작은 2인 기숙사방 같아요. 제가 쓴 방의 문제였을지 모르지만 에어컨이 약한편이라 24시간 18도로 가동해도 춥지 않았어요. 짐을 올려둘 공간이 매우 적고 물이 따로 제공되지는 않지만.. 그래도 다른 기본적인 것들이 문제가 있지는 않습니다. 특히 직원들은 매우 친절하고요. 코인세탁은 12불에 세탁+건조까지 1시간 조금 넘게 걸립니다.
Stayed 5 nights in Jul 2023

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
洗濯機と乾燥機が使える。各6ドル。洗剤もくれる。 セブンイレブンが近くにあるのが良い。
Stayed 28 nights in Jun 2023