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Hotel Zakros

3.0 star property

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At Hotel Zakros, you can look forward to a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. The on-site local cuisine restaurant, Apolaysi, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 4 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1023243

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Zakros pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Zakros?

Check-in start time: 1 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Zakros?

Check-out is at noon.

Does Hotel Zakros provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 11:00 AM–10:00 AM on request.

Where is Hotel Zakros located?

Situated in a national park, this hotel is 5.5 mi (8.9 km) from Zakros Palace and within 12 mi (20 km) of Valley of the Dead and Skinias Beach. Chiona Beach is 11 mi (17.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.4

Cleanliness

8.8

Location

7.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

Verified

10/10 Excellent

Jean-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiance familiale

Simplicité, gentillesse, convivialité...que demander de plus.Je recommande!!
Stayed 1 night in Oct 2021
Verified

8/10 Good

Astrid

Liked: Cleanliness, staff & service

Simple et authentique

Nous avons passé une nuit avant la randonnée de la vallée des morts. C'est un petit hôtel assez vieillot mais qui est tout à fait authentique. La propriétaire est très gentille et le petit déjeuner simple et bon. C'était très bien pour nous. Nous avons dîné dans un café à côté qui donne face à la place pour une somme dérisoire. Simple et authentique aussi.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Boris

Disliked: Property conditions & facilities
ll faut pas se faire de film, mais pour 24€ et pour une nuit, c'est très bien.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Christophe

Liked: Staff & service
Pour nous pas de surprise sur cet établissement simple ,vieillot, mais acceuil sympa repas et p'tit dej correct le prix est adapté
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Sämsta hotell av 20 års vistelse på Kreta

Fick ett rum som motsvarade beskrivningen i bokningen. Efter en stund ville de att jag skulle byta till ett mindre sämre rum utan möblerad balkong och i stort behov av renovering. När jag vägrade ringde man ägaren som lovade komma dit efter en timme. När jag väntat 1,5 timmar och sonen till ägaren inte visste när han skulle komma fick jag nog. Jag meddelade att jag skulle leta efter ett annat hotell. Efteråt bad jag denna bokningssida om hjälp att få tillbaka förbetalad summa men ägaren nekade.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hey went above and beyond- I asked for an airport pickup but they are 4 hours from Heraklion- so they offered to pick me up from bus station at Sitia instead. Little did I know that tthey were an hour return away from the bus station- and their bus broke down. Rather than have me wait they had a taxi greet me at the bus station to take me back- which would’ve cost them an absolute fortune. And they charged me nothing. I definitely advise that you have all your meals there at the restaurant- it is delicious quality authentic Greek and well priced and you can wash it down with their local premium beer too. Half a litre only 2.50 euro. I had a wonderful time there and can’t thank them enough or recommend them highly enough. Two thumbs up
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

shef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hospitality

They went above and beyond- I asked for an airport pickup but they are 4 hours from Heraklion- so they offered to pick me up from bus station at Sitia instead. Little did I know that they were an hour return away from the bus station- and their bus broke down. Rather than have me wait they had a taxi greet me at the bus station to take me back- which would’ve cost them an absolute fortune. And they charged me nothing. I definitely advise that you have all your meals there at the restaurant- it is delicious quality authentic Greek and well priced and you can wash it down with their local premium beer too. Half a litre only 2.50 euro. I had a wonderful time there and can’t thank them enough or recommend them highly enough. Two thumbs up
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond- I asked for an airport pickup but they are 4 hours from Heraklion- so they offered to pick me up from bus station at Sitia instead. Little did I know that they were an hour return away from the bus station- and their bus broke down. Rather than have me wait they had a taxi greet me at the bus station to take me back- which would’ve cost them an absolute fortune. And they charged me nothing. I definitely advise that you have all your meals there at the restaurant- it is delicious quality authentic Greek and well priced and you can wash it down with their local premium beer too. Half a litre only 2.50 euro. I had a wonderful time there and can’t thank them enough or recommend them highly enough. Two thumbs up
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Shef

Liked: Cleanliness, staff & service, amenities
They went above and beyond- I asked for an airport pickup but they are 4 hours from Heraklion- so they offered to pick me up from bus station at Sitia instead. Little did I know that they were an hour return away from the bus station- and their bus broke down. Rather than have me wait they had a taxi greet me at the bus station to take me back- which would’ve cost them an absolute fortune. And they charged me nothing. I definitely advise that you have all your meals there at the restaurant- it is delicious quality authentic Greek and well priced and you can wash it down with their local premium beer too. Half a litre only 2.50 euro. I had a wonderful time there and can’t thank them enough or recommend them highly enough. Two thumbs up.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Jean-Pierre

Liked: Staff & service

Une expérience !

L'emplacement est très bien, il n'y a pas tant d'établissements d'un bon rapport dans ce secteur. Assez propre quoique vétuste. Un peu vieillot, mais pour le prix, on ne va pas faire les difficiles. Peut ne pas convenir à tout le monde. Le petit déjeuner est très bien et les propriétaires font leur possible pour rendre service. Au coeur de la Crête profonde (au petit déjeuner, on est aux premières loges pour observer les clients du café). Une expérience rustique mais faisable pour une nuit ou deux.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Sanja

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

8/10 Good

Franck

Liked: Cleanliness
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Elisavet

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019
Verified

6/10 Okay

Guillaume

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2018
Verified

8/10 Good

José

Liked: Staff & service
Stayed 1 night in Sep 2018